SUMMARY:

• Building and Maturing Technology Organizations that Partner to Achieve Business Success eCommerce & Mobile - Big Data & Analytics - Marketing Technologies
• Capitalizing on Emerging Technologies to build Modern Intelligent Systems and Solution Automation
• A visionary technical architect with a successful and continuous delivery track record of high-performance systems and business solutions while preserving funds and controlling capital budgets.
• Proven success in building and incorporating emerging technologies that develop new revenue streams.
• Known for developing strong partnerships with business leaders and vendors to create innovative strategic roadmaps, operational plans, and rapid responses to fast-paced economic, market, and industry changes.
• Able to precisely create the sophisticated and comprehensive enterprise technical architecture that fulfills the business requirements and drives ROI.

CORE COMPETENCIES:

• Strategic Planning & Vision
• Operational Planning
• Entrepreneurial & Innovation
• Product Management
• Vendor Management
• Global Deployments
• P/L Management
• Enterprise Architecture
• Mobile and eCommerce
• Knowledge/Content Management
• Big Data/Inductive Statistics
• Marketing Technology
• Network and Systems Ops
• Cloud & Hybrid Infrastructure
• SAAS, PAAS, IAAS
• PMO, Program, and Project Management
• Agile & Continuous Integration Methodologies
• Social Networking Systems
• International & Expatriate Management

PROFESSIONAL EXPERIENCE:

Confidential

Enterprise and Solutions Architect

Responsibilities:

• Architected a corporate-wide ECM/CCM process to streamline the reoccurring policy process
• Integrated enterprise systems and processes platformed on a cloud-based infrastructure
• Built an automated claims and demographic data processing to assess risk and loss exposures
• Prototyping blockchain technologies to improve operational efficiencies, and test smart contracts

Confidential

Chief Technology Officer

Responsibilities:

• Created the strategic plan and implemented corporate-wide Enterprise Architecture (utilizing TOGAF) resulting in 20% reduction of systems and operational overhead
• Implemented the AI/big data marketing analytics and Customer Data Platform ( Confidential ), consolidating customer engagement data into one centralized marketing hub and increasing conversions by 30% and reducing bounce rates by 10%
• Created the strategic plan and implemented corporate-wide Enterprise Content Management resulting 20% reduction in editorial and content generation overhead
• Architected and built the company’s first brand-wide SAAS eCommerce CMS site and mobile platform, doubling traffic in the first month, and increasing traffic every month thereafter
• Reduced capital budgets by 23% in Farm Journal’s largest merger that increased its size by 40%
• Created and successfully delivered a consolidated technology vision and direction resulting in two new business lines and several new revenue streams
• Reduced development cost by 40% to 70% through contract negotiations, new vendors, and hiring/creating an improved development team
• Developed core MDM, EIS/DSS, & Data Portal through new BI/Visualization increasing leads by 18%
• Implemented the company’s first fully automated ordering, financial, and accounting systems, reducing financial operations workloads by 70%
• Migrated system and services to AWS cloud on EC2, S3, RDS, EFS, Elasticsearch, VPC, and others
• Reduced deployment dependencies through implementing Docker/Kubernates microservices
• Managed multi-location team of 65+ local, remote, and offshore developers; QA, and Operations

Technologies: eCommerce, Android/IOS Apps, React, CMS, Enterprise CRM, DMP, Confidential, Drupal, TOGAF, Marketo, MS Dynamics, Salesforce, BI, AWS, DFP, MVC, Docker, Analytics, Machine Learning, LAMP, JavaScript, C#, .Net, JSON, XML, Elasticsearch, Solr, MySQL, SQL Server, BigQuery, Cloud, and AWS

Confidential

GM of Software Engineering and Ops

Responsibilities:

• Engineered Sears’ first major enterprise open source, distributed, no-SQL, cloud-based, machine learning/AI solution replacing dozens of smaller one-off, partial and disconnected systems
• Implemented ML/AI solutions for products, pricing, buying, supply-chain, delivery, and fraud
• Increased incremental online order value by 50% through automated 1:1 marketing systems
• Managed CRM from top of the funnel to conversion through customer channels (mobile, email, retargeting, advertising, website, loyalty program, kiosks, DMP, and physical store)
• Design and setup of real-time streaming/analytics instore transactions through Spark/Kafka
• Database selection and purpose-built setup of no-SQL data model utilizing Couchbase/Memcached
• Established the first fully automated marketing communications, reducing cost by 80%
• Enabled 10-fold increase in personalized 1:1 marketing campaigns
• Integrated dynamic personalization components within Adobe CQ and integration with AAM
• Successfully persuaded enterprise-wide Agile with a three times increase in project delivery
• Managed all operations across the cloud and 600+ servers in 2 physical datacenters
• Managed multi-location team of 130+ local, remote and offshore developers, QA, and Operations.

Technologies: eCommerce, Big Data, Analytics, Machine Learning, Semantic Search, R, SAS, CouchDB/Couchbase, Hadoop/HBase, Spark, Kafka, Android/IOS Apps, Cordova, Ionic, 3D imaging, Unity, 3DS Max, WebGL, OpenGL, three.js, Java, JavaScript, MVC, JSON, XML, REST, Ajax, AngularJS, nodeJS, CORS, Solr, Elasticsearch, AWS, Cloud, MySQL, JBOSS, Nginx, Linux, and Tableau

Confidential

Vice President, Software Development and Operations

Responsibilities:

• Secured series A and B funding totaling $9MM via El Dorado Ventures and Venrock VC
• Amassed the world’s largest forum for technical services professionals driving core business sales
• Increased revenue by 20% through SEO, SEM, PPC, and affiliate marketing integration
• Designed and implemented B2B and B2C CRM integration and solutions for both mobile and web

Technologies: eCommerce, Web 2.0 integrations, SAAS, Salesforce, Oracle, Zoho, TOGAF, social networking integration, Java, JavaScript, J2EE, Spring, Hibernate, XML, JSON, MySQL, Linux, and Joomla

Confidential

Vice President, Software Development and Operations

Responsibilities:

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• Delivered international SAAS and localized solutions with complex legal requirements across
• Architected and developed the company’s first global SAAS eCommerce and CRM platform, successfully retiring eight internal legacy systems and 23 international applications
• Engineered a new consolidated global operations infrastructure consolidating international centers
• Advanced deep enterprise SAAS, CRM, BI, EIS/DSS, ERP, CMS, MDM, Billing, Financial, & EA skills
• Cultivated core .NET, SQL, SSAS, AJAX, XML/JSON, UML, Salesforce, SharePoint, & Solr skills

Confidential

Director of Software Development and Consulting Services

Responsibilities:

• Promoted to command the highly successful venture into Knowledge and Content Management integrating into Enterprise CRM solutions.