PROFESSIONAL SUMMARY:

• Around 14 years of professional experience having great level of business understanding. Confidential is working within the SAP service line of Confidential as Manager.
• Confidential is having 10 years of strong functional experience in SAP SD/LE and about 4 years of domain experience in sales and marketing of highly specialized Neutraceutical & Pharmaceutical products and computer end user.
• Extensive experience in designing Global Templates for various customers. Provides global system solutions for business requirements in the functional SAP domain and ensures technical alignment to the functional operating model. Acting as the Single Point of Contact (SPOC) for the business in addressing escalated/serious operational delivery issues with service providers regionally.

AREAS OF EXPERTISE:

• Confidential has extensive experience (6 years of Lead and managerial) of successfully managing SAP projects across a wide variety of business sectors. Confidential is from a consultancy background and is used to extensive travel and working on client sites across the globe
• Proactively engaging & collaborating with cross functional business partners and peers to ensure that assessment and implementation activities are executed efficiently and successfully.
• Manage day - to-day SAP team and escalations from the business community.
• Providing consultation to business partners regarding short and long-range architecture solutions to meet business imperatives and adopting automation.
• Estimation of work efforts, future work efforts, role forecast and provide continuing forward direction for the SAP staff.
• Designing Project Road maps, developing business case alternatives and delivering projects on time and high quality.
• Ability to manage multiple projects, direct and manage staff, lead consultants/consultants based on business and budget requirements.
• Builds and manages relationships with several key business functions and identifies opportunities technology can drive value for their business capabilities.
• Defines and manages the Global Enterprise Applications Order to Cash template and ensures its continued governance and evolution.
• Organizing workshops and proof-of-concepts in SAP to illustrate solution designs and create adoption through business process owners and other subject matter experts.
• Advising organizations on how to pivot to the “New IT”, enabling flexibility and adaptability within our client organizations through Agile and Multi-Speed IT.

TECHNICAL SKILLS:

SD Processes Expertise: Designing Solution for Contract to Cash (CTC), Order to Cash (OTC), and Service to Cash (STC), Cash sales, Make-To-Order, Make-To-Stock, Intercompany Sales, Third Party Sales, Individual Purchase Order Sales, and Consignment Sales process, Rebate processing, Customer Credit Processing, Availability Check with ATP, MRP & Transfer of Requirements, Delivery Scheduling, Transportation Scheduling, Taxes, Account Assignment, Revenue recognition, Stock Transport Order, Output/Text/Date Management, Product Proposals, Listing/Exclusion, Partner Determination, Credit Management Payment card Processing and Plants abroad.

SD Pricing: Condition technique set up, Formulae, Routines, Pricing Scale, Condition Base Value & Requirement, Export Pricing, Discount and surcharge, Tax condition type, Account key, Accruals, Free goods determination. Condition record maintenance, Condition record creation via upload program.

Enterprise Structure: Sales Area, Shipping Points, Loading Point, Transportation Planning Points.

Reverse Logistics: Return Orders, Free-of-Charge Deliveries, Free-of-charge subsequent Deliveries, Credit memo Requests, Debit memo requests & Invoice correction Requests.

Billing: Order/Delivery related Billing, Pro forma Invoice, Payment Cards, and Intercompany Billing & Billing Plans with milestone & periodic Billing, Split Invoicing.

LE Processes Expertise: Shipping, Scheduling, Delivery Types, Batches & Batch determination, Serial Numbers Management, Inbound & Outbound Deliveries, Delivery splits, Delivery Blocks, Bill of Lading, Proof of Delivery, Picking, Packing, Grouping of deliveries & Delivery due lists. Delivery, Route Determination, Transportation Management, Shipment, Shipment Cost, Settlement of Shipment Cost, Route settlement and DSD, HU management, RF scanning, serial number, Batch management, staging, door determination etc.

Master data: Customer, Material, Customer Material info records, Contact persons, Item Proposals, Listing/Exclusion, BOM’s, Configurable Materials, Conditions, Agreements & Transactional Data.

Interfaces: ABAP Proxies and IDOCS, Integration with Sap PI, SAP CRM, SAP TMS, SAP EWM and various 3rd parties’ non SAP System likes 3PL, Spectrum, Ritplan, Sales Force, CPQ etc. for inbound and outbound data transfer and Custom programs with job scheduling/Batch jobs.

Enhancements: Enhancing standard SAP to serve the desired client requirements after thorough analysis with logical solutions involving Design, functional specifications for ABAP development with complex custom programs, Reports, BAPI’s, BADI, fields, tables, LSMW, BDC, User Exit, Data loads & Migration, ABAP Debugging & user-exits keeping an eye on minimal maintenance.

S/4 HANA: Knowledge of on premise SAP HANA platform form for Sales, Delivery, Billing document, Customer and Organizational units, SAP Fiori and Vistex (Sales Rebates, Sales Incentives, Chargebacks and ).

Production support: GOLIVE Hyper-care, Application Maintenance support, Production & customer Support on usage of application as per Service Level Agreements with Support tickets, issues, Change requests, enhancement projects, unit testing, coordination with offshore/onsite Global support teams & end-user trainings.

Documentation: Project documentation involving business blue prints, as-is, To-Be Process, Gap Analysis, Functional specifications, Testing documentation, End-user Manuals, Change management document etc.

Testing Tool: HPQC, HPASM, Remedy, Maximo, Service Now, SIAM, etc.

SAP Versions: SAP S/4 HANA, ECC 6.0, 5.0, R/3 4.7, 4.6c, 4.5b & SOLMAN, SAP CRM, SAP GTS 8.0.

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Production Support

Responsibilities:

• Managing 10 team members, KT meting arranging with SMEs, KAP document preparation, AOD preparation, Involving team in various workshops, managing and conducting workshops, support transition, handling customer facing apps issues and challenges during transition.

Confidential, San Diego

Customer facing Onsite Lead

Responsibilities:

• Managing team members, delivering in time, resource vs cost matrix preparation, estimation of effort hour, future effort/roles forecast, leading various workshops, proposing solution to the requirements/gaps, mapping the solution to SAP system.
• Preparation of AOD and its Playback with the business, Arranging and conducting various KT meeting.
• Contract, Scheduling Agreements, Quotation, Sales order, Pricing, Outputs, Delivery, Billing, EDI IDOC, Revenue Allocation and Revenue recognition.
• SD and LE Pricing: Condition technique set up, pricing routines, various pricing procedure for domestic and export sales, Customization of pricing like Subtotal, requirements, condition base value, pricing scale, pricing report, upload pricing condition value via upload program.
• Route, Shipment and Shipment cost configuration
• Delivery and Shipment output, Enhancement.
• Interface: SAP- Salesforce, CPQ-SAP, EDI.
• Integration of Vistex for sales pricing and sales rebates, Vistex claim process (charge back and bill back).
• GTS- SPL, Embargo, License level block setting for Sales order
• Development of interface for automatic delivery creation, shipment creation and shipment status update.
• Documentation: Requirement, FSD, Test Script, User training manual etc.
• Trouble shooting, AM ticket resolution in the area of OTC and Logistics, error analysis on SAP S/4HANA and SAP Fiori UX on mobile.

Confidential

Distribution Lead

Responsibilities:

• Leading 6 functional and 3 ABAP consultants.
• Face to face client interaction, Business process understanding, Scoping, GAP analysis, Preparation of BBP, Arranging and conducting various KT meeting, Playback with the business.
• Designing the process flow, providing the solution, suggesting clients to adopt automation in various functionalities. Business process understanding, Scoping, GAP analysis, Preparation of BBP, Arranging and conducting various KT meeting, Playback with the business.
• Transportation Planning point, Shipping point determination, Route determination, m-DSD.
• Integration with EWM, qRFC, Vendor Purchase/Return, HU, RF scanning.
• Delivery and Shipment execution, Outputs.
• Interface: Delivery Interface, and Shipment interface with Ritpaln and EWM, EDI interface and SAP PI Interface.
• STO processes, inbound delivery, Enhancement.
• Development of interface for automatic delivery creation, shipment creation and shipment status update.
• Testing- Unit, IPT1, IPT2, UAT, Cutover, Go live and post go live support.

Confidential

Distribution Team Lead

Responsibilities:

• Distribution Lead and managing 5 functional resources.
• GAP analysis, Preparation of BBP
• Designing process flow, suggesting clients to adopt automation in various functionalities.
• Transportation Planning point, Shipping point determination, Route determination, Tariff zone determination.
• P-DSD, Vehicle Master data, Tour Master data, Driver Master data
• Shipment execution, Shipment Cost, LE Pricing and customizing routine, Settlement of shipment cost configuration and testing.
• Development of interface (with Spectrum) for automatic delivery creation, delivery split, shipment creation and shipment status update, HU, License Plate etc.
• Transportation management
• Testing-Unit, IPT1, IPT2, UAT
• Successful Go live Post implementation production support and defect free environment for exit.

Confidential

Team Member

Responsibilities:

• Preparation of delta functionally document between R/3 4.5b and ECC 6.0 Version.
• Business process understanding, Scoping, Preparation of BBP, Arranging and conducting various KT meeting, Playback with the business. Test script analysis and freezing the scripts.
• Highly customized VA01/ATP program and VA01/2/3 transaction testing after remediation.
• Testing and delta configuration of complete bespoke transactions in various areas like SD pricing, product recall, notifications, telesales etc.
• Unavailable Test script preparation.
• UT, SIT-1, SIT-2
• HPQC training to team members
• Error analysis and defect resolution.

Confidential

Team Lead

Responsibilities:

• Preparation of delta functionally document between ECC 5.0 and ECC 6.0 Version.
• Face to face client interaction to understand the business process and scoping the test script and upgrade flow.
• Worked on reprocessing of various IDOCs.
• Test script preparation.
• Unit testing and integration testing.
• Error analysis and resolution.
• Float the boat, Point of sales (POS)
• Automatic and manual SO, PERQ, PO, ASN creation
• MTO, STO

Confidential, CA

Team Member

Responsibilities:

• Worked on requirement gathering, gap analysis, BBP, FDS, preparation of test script, Training material.
• Creation of sales order manually and automatic through EDI.
• Order to cash flow, Contarct to cash, SD pricing
• Material Listing / Exclusion, Route determination.
• Customization including Total order number duplicate PO, Fill Kill, and LPFR.
• Error analysis and resolution
• Unit testing and integration testing
• Involved in Cutover activities

Confidential

Team Member

Responsibilities:

• Worked on preparation of test script, Training material, BBP, FDS.
• Creation of sales order manually and through EDI.
• Creation of shipment wrt Delivery and shipment cost calculation.
• Material Listing / Exclusion, Route determination.
• Customization including pricing upload program, Z report etc
• Error analysis and resolution
• Unit testing and integration testing
• Go live and post go live support.

Confidential, OH, Marysville

Team Member

Responsibilities:

• Preparation of delta functionally document between ECC 5.0 and ECC 6.0 Version.
• Worked on IDOCs.
• Test script preparation.
• Unit testing and integration testing.
• Error analysis and resolution.
• POC according to SD functionality

Confidential, Texas, Fort Worth

Team Member

Responsibilities:

• AS-IS Study, To-Be processes, helping business to answer the Q&Adb during preparation of the business blue print document and GAP analysis
• Enterprise structure set up like Sales Organization, Division, Distribution Channel, Sales office, & Sales groups and assigned it according to business need.
• Configured the Customer Master Data, Selection of fields applying suppressed, mandatory and optional functions for Customer Master Data and defined Account Groups for Customers, Partner Determination Procedure for Customer Master.
• Configured Business processes with sales document types, item categories, and delivery document types and billing document types.
• Defined and assigned Account Determination Procedures, Account Determination Tables, Condition Types and Account Keys.
• Third party order processing (external vendors) to meet exports commitments.
• Credit and rebates processing, Payment terms correction in credit invoices
• Resource related billing.
• Creation of test scenarios for unit testing and integration testing for all SD business processes and getting the sign-off after successful completion of testing.
• Preparation of end user manual & end user training.
• Worked on fixing the OCRICR IDOCs on various issues like incorrect vendor master number, cost center, gross amount, invoice number, employee id no etc.
• Ensure timely response and resolution of tickets within the stipulated time period by adhering to the severity level benchmarks and achieving 100% efficiency with customer satisfaction as top priority.