PROFESSIONAL SUMMARY:

• PEGA Certified PRPC System Architect (CSA 7.1) having 6+ years of experience on PRPC on developing business applications using Pega7.
• Experienced in different phases of Software Development Life Cycle (SDLC) like Analysis, Design and Development, Unit Testing and debugging, Deployment and Support of Enterprise applications.
• Good knowledge in implementing applications by following project methodologies like Waterfall and Agile.
• Thorough knowledge in implementation of different PRPC components like Decision Tables, Decision Trees, Decision Maps, Declarative Expression and Constraints.
• Expertise in Decision, Process, Technical and Sys Admin Categories of rules.
• Excellent experience in implementing the Activities, Flow Rules, Flow Actions, Collections, Libraries, Declarative Rules, Privileges and Service level rules.
• Good knowledge in using debugging and performance tools like TRACER, Clipboard, PAL and Rules Inspector.
• Developed and implemented User Interfaces and screen layouts using Harness, Sections and flow actions.
• Expertise in PRPC flows, interpretation of complex Flow shapes for business scenarios, Activities and Activity step methods.
• Experienced in designing Class Structure, Workflows, Rule set management and utilities, Decision, Spin - off and Split- Join shapes in PEGA PRPC.
• Expertise in collecting, documenting, analyzing business requirements and proficient in report creation and generation.
• Used Connectors like SOAP, SQL, Java and service like SOAP and File Listeners to integrate PRPC with external systems.
• Strong experience in design and development of Enterprise Class Structure, Ruleset hierarchy and Frame work models.
• Experienced in designing class structures and rule sets.
• Analyzed both Use case specifications and business flow diagrams of the application and effectively designed the rules in context.
• Experience with various Application Servers like Web logic, Web sphere Application Server and Apache Tomcat.
• Experience in designing Use-case diagrams, Sequence diagrams, Activity diagrams and deployment and Component diagrams.
• Good knowledge on preparation and understanding project documentation and requirement analysis document.
• Support post-production activities, including defect resolution and providing on-call support.
• Support, troubleshoot and maintain production systems as required, optimizing performance and providing timely follow-up on identified issues.
• Strong verbal and written communication skills.
• Experience in developing Applications using Java, J2EE, JSP, JDBC, Servlets, and web based development tools.
• Highly motivated with the ability to work independently or as an integral part of a team and Committed to highest levels of profession.

TECHNICAL SKILLS:

BPM Product: PEGA Rules Process CommanderV7.1.6, V6.2,V6.3

Operating Systems: Windows, Unix and Linux

Programming Language: C, Java, J2EE

Data Base: Oracle, SQL Server, MS Access

Web Technologies: HTML, XML

Web/App Servers: Apache Tomcat 6.0, web logic, web sphere.

Tools: Microsoft Visio, Rational Rose, PEGA CRM.

Methodologies: Agile, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Sr. PEGA Developer

Responsibilities:

• Develop code in pega PRPC as per the program specifications.
• Perform estimation or validate the estimates.
• Identify and perform the POC’s as required.
• Handling and working with the offshore teams to get the work completed in given time.
• Used Dynamic layouts, Grid layouts, enhanced UI controls, sections, skins and designed portals to display the parsed files on the dashboard.
• Managed customer expectations for project outcomes to ensure full understanding of risks, trade-offs and scope alterations.
• Effective in debugging, tracing of rules Tracer, clipboard and PAL for performance analysis.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Strictly adhere to the PRPC guard rails as defined by Confidential Inc.
• Created nightly agent for creation of operator ids in the application.
• Analyzing the specifications provided by the client.
• Interacting with team in the daily status calls

Environment: PEGA PRPC 7.1, Pega CRM, Microsoft Visio, Java, JavaScript and Oracle 10g, Web sphere.

Confidential, Dallas, TX

PEGA Developer

Responsibilities:

• Created High Level Class structure, Workflows and Rule sets in PEGA PRPC.
• Defined activity steps and created methods in PRPC for the implementation of the Business logic.
• Worked on CPM Specific rules like Rule-PEGA-Intent-Task and Rule-PEGA-Interaction-Driver.
• Extensively worked with the Member Interaction and Provider Interaction-Driver.
• Collecting requirements, designing prototype of the system and presenting to the business users and managers.
• Creation of HTML rules, Properties, Embedded Pages and Correspondences.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods.
• Experienced working with Connectors and Services.
• Extensively used Clipboard, Tracer and SMA tools for debugging.
• Prepared Unit test cases and Unit test logs.
• Created list and summary view reports, agents which will run in the background to generate daily, weekly and monthly reports.
• Developed and designed class structure, workflows as well as integration between systems for smooth and optimized operation of systems.
• Involved in interacting with business to resolve day-to-day production issues.
• Implemented SLAs for business logic which needs to be triggered at various time intervals without manual intervention.
• Used System Management Application (SMA) to monitor various agents and listeners, to get stats on the rule information and to clear the rule cache and lookup list cache.
• Coordination with offshore team for change requests and production issues.

Environment: Pega PRPC 6.3Sp1, 7.1.6, CPM Frame work, HTML, Java Script, SOAP and SQL connectors and services, Oracle and PRPC database.

Confidential, Orlando, FL

PEGA Developer

Responsibilities:

• Designed and developed Data Model, Class structure, Access Group, Process flows, Activities and UI properties.
• Extensively involved designing and developing Work flows and Rule sets as well as integrating the application with external systems.
• Involved in preparing project design documentation and requirement documents.
• Created Step methods, When Rules and Decision Rules for implementing business logic.
• Created User Interfaces like section, harness and flow action and portal representation.
• Implementation and integration of multiple external systems with soap connectors.
• Extensively worked on Debugging tools Tracer, Clipboard, PAL and Rule Inspector.
• Worked on SMA, SLA and User Interface Rules.
• Involved in Creation of validation rules like property validation, object validation to implement business logic validation.
• Used various methods in activities depending on the business rules in the project.
• Worked to resolve the severity issues that are face by end users.
• End to end Integration testing of the application.
• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into PMF stories.
• Designed and developed SLA's according to the business requirements
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from Confidential .
• Co-ordinated with the off shore working teams for providing business insight and resolved their functional and technical queries.
• Updated Rules, Data Instances, Defects and Hot Fixes in Rule-Tracking sheet.
• Unit testing of Developed Applications and solved tickets in UAT and SIT environments.

Environment: PEGA PRPC 6.2, Visio 2003, Windows XP and Apache Tomcat

PEGA DEVELOPER

Confidential

Responsibilities:

• Created High Level Class structure, Workflows and Rule sets in PEGA PRPC.
• Created System use cases, decision diagrams to provide appropriate decomposition to the use case model and documents to control the complex claim engine flows.
• Explanation of client requirements on deliverables.
• Involved in Customizing CPM flows as per customer process change requirements.
• Design and Implementation of transaction search portal, for Payments for both lines of business.
• Created data models for the flows, sections Harness.
• Worked on UI design and have written java scripts to auto refresh the user sections.
• Developed screen validations and display processing.
• Implemented activities, steps, methods and error handling.
• Involved with team in the Configuration of several JDBC and MQ interface.
• Creation of integration rules as Rule-RDB-SQL, RULE-Connect-SOAP.
• Involved in configuring, deploying the application and worked with Trouble shootings.
• Involved in Bug Fixing Activities for Harness, Declare Expression and When Rules.
• Implemented SLAs Activities as per new functionality.
• Created search reports using List view and Summary view rules of PRPC.
• Involved in conducting Unit testing, Regression testing, Integration testing, System testing Performance testing and End-to-End testing.

Environment: PEGA Rules Process Commander 5.5/5.4,PEGA CPM 5.3, Windows, Web logic, MS Visio 2003, SQL, HTML, XML, CSS, Java Script, AJAX, Agile, Oracle 10g.

Confidential

Java Developer

Responsibilities:

• Collecting and understanding the User requirements and Functional specifications.
• Development of GUI Using HTML, CSS, JSP and JavaScript.
• Creating components for isolated business logic.
• Deployment of application in J2EE Architecture.
• Using Oracle 8i as the Database Server.
• Designing EJB 2.0 components with various design patterns like Service Locator and Business Delegate.
• Finalize the design specifications for the new system.
• Involvement in design, development and maintenance of the application.
• Performing Unit Integration and performance testing and continuous interaction with Quality Assurance group.
• Provided on call support based on the priority of the issues.
• Provide technical input for creation of Business Requirement Documents.
• Created Draft Flows, Mockup Screens in pega for business demo and LLD documentation.
• Participated in creation of application specific class structure and rule set structure.
• Exposure in configurations of agents, service and parse rules to intake data, receive and process feedback on PPFNs received from attorneys using LPS application.

Environment: Java, JSP, SQL, MS-Access, JavaScript, Html.