Sr. Technical Program Manager Resume

CAREER SUMMARY:

Proven technical leader with engineering and management experience in networking and telecommunications that has consistently proven to reduce cost and cycle time for service delivery. Extensive experience driving large scale large multi - site transformative network deployments. Skilled at gathering and translating business needs to technical requirements. Proficient in process reengineering, cost analysis, price structuring and budget administration. Energetic, positive, and effective in high-pressure situations.

SKILLS:

Team Management
Vendor Management
Op & Cap Ex Budgeting
Solution Delivery
Contract Negotiation
Strategic Planning
Business Process Design & Improvement
Executive Presentations
RFP Development & Review
Business Analysis
Conflict Resolution
Requirements Analysis
Networking Technologies
Multitasking
Relationship Management
Cross-Functional Collaboration
Telecommunications Services
Disaster Recovery

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Technical Program Manager

Responsibilities:

Wrote operational readiness requirements for new product introductions that ensured that the datacenter infrastructure and processes were in place prior to a new product entering production.
Authored the software promotion model for cloud base service software development as part of the corporate Software Development Life Cycle (SDLC) development
Developed cost models to estimate infrastructure costs for new and expanding datacenter buildouts
Created a department Confluence wiki to document project status, deployments, maintenance guides, FAQs and contact information

Confidential

Warehouse Associate

Responsibilities:

Preform in a problem solver role working with procurement and product management to resolve any purchase order or product issues that prevent the team from accepting the products into inventory.
Resolved over $250,000 in inventory variance within a single quarter

Confidential

Business Development Manager

Responsibilities:

Developed new client service proposal template implemented account wide that improved accounts professional image to all levels of the client’s management and improved proposal sales.

Service Delivery Lead

Confidential

Responsibilities:

Guided the expansion of contracted network service from domestic only into the Asia Pacific region.

Confidential

Vice President, Service Delivery Manager

Responsibilities:

Established a management oversight processes to govern outsource provider’s service delivery.
Drove information security compliance of network services.

Vice President, Infrastructure Manager

Confidential

Responsibilities:

Administered and prioritized an $100 million plus annual budget
Managed multiple vendors for delivery of telecom & network services to clients

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