SUMMARY:

• Salesforce Developer having 8+ years of IT experience, which includes 5+ years of experience in Salesforce.com CRM
• Experience in creating custom objects and integrating existing desktop and web apps with legacy mainframe systems.
• Experience in Salesforce.com Apex Classes, Triggers, Visual force, Force.com API.
• Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.
• Implement dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Knowledge of salesforce.com implementation cycle in Sales, Marketing, Service and Support modules.
• Experience in working both Sales cloud and Service cloud.
• Have good working knowledge in querying salesforce.com database using SOQL and SOSL queries using Force.com Explorer.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Well versed in Cloud Technology and on - premise infrastructure integration for Salesforce.com using Force.com platform, XML, SOAP Web Services and third party packages.
• Competent in analyzing and creating narrative Use Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow Diagram using UML Tools like MS Visio.
• Expertise in Business Analysis methodologies and iterative Software Development Life Cycle(SDLC) in relation with all the phases of Rational Unified Process(RUP)
• Experience in data migration from ACT, Excel, MS outlook using Data Loader, Import Wizard, and Informatics on Demand.
• Excellent communication and inter- personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources

PROFESSIONAL EXPERIENCE:

Sr. Salesforce Developer

Confidential -Lincolnshire, IL

Responsibilities:

• As part of maintenance project prepared knowledge shared document for future reference. Coordinated with the business to understand the business and structure and resolve the issues.
• Used eclipse Force.com toolkit for creating Apex classes and Apex Triggers.
• Worked on Burgudy project. Modifying the site based upon its parent site.
• As part of enhancement worked on classes, triggers, visual force pages, knowledge articles, Java Script.
• Analyzing the code and making respective modification.
• Successfully Resolved Tier-1, Tier -2 and Tier-3 tickets.
• Documented the every ticket resolution process for future reference.
• Interacted with the users to provide necessary access required for training purposes.
• Worked on the knowledge article management.
• Loaded the knowledge articles from production to UAT to make sure we have backup and updated knowledge articles for training purposes.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, and dependent pick lists, and complex page layouts.
• Worked on email to case. Refreshed the sandbox
• Developed and maintained custom Reports and Dashboards.
• Tested thoroughly and deployed to production.
• Deployed code to production using change sets.
• Coordinated with the offshore team to improve the overall process of resolving issues.

Salesforce Developer

Confidential -Lexington, KY

Responsibilities:

• Interacted with business Users to understand the requirement and implemented with best solution possible.
• Created custom coded Reports and Dashboards to better understand the sales funnel.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Used Github to commit for personal sandbox to Dev.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, and dependent pick lists, and complex page layouts.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Created Workflows, Email alerts and Field updates as required.
• Participated in Code review and suggested better ways of doing it.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Made thorough testing of requirements before deploying to production.
• Worked on Batch class and scheduling the batch class.
• Worked on XML, HTTP/HTTPS, SQL, JAVA SCRIPT, and JQUERY.
• Used Github, Jenkins, and Mavensmate for code migration from Personal Sandbox to Dev.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, and dependent pick lists, and complex page layouts.
• Create complex workflows and Approval processes.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Created Workflows, Email alerts and Field updates as required.
• Prepared User document to help understand the app. Had one on one interaction with users to solve salesforce1app issues.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created S-Controls to meet new business requirements.
• Created number of users and assigned respective role and profile.
• Had a chance to know five9 a virtual call center for making inbound calls.
• Audited, uncovered and resolved data integrity issues with legacy systems.

Salesforce Developer

Confidential -Dallas, TX

Responsibilities:

• Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using Eclipse IDE.
• Developed Visual Force Pages, Visual Force Custom controller components.
• Creating Custom Objects and defining master-detail relationship between objects.
• Used Data Loader to bulk insert, import or update into the object.
• Developed and deployed timely based workflows based on the requirement. Created field Update, Email Alerts
• Implemented validation rules, assignment rules and formula fields in custom objects.
• Created Custom Objects, Custom Fields, Tabs and maintained field level security as per the business requirement.
• Worked on Static Resources, Page Layouts, Remote Site Settings, Case Management and Email Services.
• Worked on SOAP API and REST API to make Web Service Calls.
• Worked on Outbound messaging and error directory creation log.
• Worked on Google Relocation Web Service Calls.
• Used Google maps API to display the distance between two points and display Google route map to destination.
• Used Force.com Web Service API to make Web Service Calls and implemented with regards to governor limit.
• Used SOQL and SOSL conceding the governor limits to achieve the required result.
• Used sandbox for testing and migrated code to production.
• Used Change Sets to validate and deploy config components to testing instance and production.
• Used Kintana Tool to deploy Classes, Controllers, Components and Visual Force pages into production.
• Identifying the problems in requirement and making recommendations to improve the process.
• Prepared the Technical Document for business use.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Validated and deployed code to production through Change Set.
• Made thorough testing of requirements before deploying to production.
• Batch reassignment of accounts and opportunities based on organizational changes.
• Prepared training materials for business use.
• Analyzing the current requirement process, identifying problems and making recommendations to improve the process.
• Migrated Current Outlook Connector to Salesforce Outlook which provides for the synchronization of information from Outlook to Salesforce.

Salesforce Developer

Confidential -San Jose, CA

Responsibilities:

• Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Worked with management and other developers to translate marketing needs into design requirements.
• Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.
• Customized several Validation Rules, tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.
• Experience in creating page layouts, search layouts to organize fields, custom links and related lists.
• Used field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.
• Designed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application using the Eclipse IDE.
• Develop Visual Force Pages, Visual Force Custom Controllers Components, Custom Objects, Tabs and Components.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Force.com web service API for implementing WSDL in the application for access data from external systems and web sites.
• Creating Reports and Campaigns (Campaign Hierarchies).
• Coordinated integration tests with various groups and generated/documented test cases and deployment plans.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.
• Profile based permissions on fields and objects are enforced.
• Load/Manage the data using Apex Data Loader.
• Creating Custom Objects and defining lookup and master-detail relationships on the objects.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Involved in Data Mapping and Migration of data between legacy systems and Salesforce.com Objects and fields.