SUMMARY:

• Professional Scrum Master Certified - PSM - I, Certified by Scrum.org
• A tech savvy Business Analyst with 8 years of experience in requirement elicitation techniques, gap analysis, SWOT analysis, ROI analysis, business process reengineering and risk analysis for financial sector.
• Excellent Analytical skills in Data Mining, Performance Management and Project Management to support strategic planning, goal setting, strengthen accountability, enhance decision making, and improve customer service.
• Strong knowledge of SDLC, Project Life Cycle, and Project Management including Agile, Scrum, UML and RUP.
• Extensive experience in analyzing and documenting Business Requirements and Functional Specifications.
• Good knowledge in retail banking, investing banking, loan origination, Mortgage loan, student loan, mutual funds and fixed income assets.
• Experience in writing queries/scripts for Data Analysis and Manipulation in Oracle, MS Access and MySQL using SQL scripts.
• Proficient in documenting Business Requirement Documents (BRDs), Functional Requirement Documents, Non-functional Requirement Document, Functional Specifications Documents (FSDs) and System Requirement Documents (SRD).
• Expert in transforming functional requirement into Use Cases, Sequence diagrams, Activity diagrams, Collaboration diagrams for business and developers using modeling tools like Rational Rose and MS Visio. Re-engineered the process design/activity using MS Visio.
• Proficient in creating Use Cases, Sequence Diagrams, Collaboration Diagrams, Task Diagrams, Flow Charts, Activity Diagrams and Class Diagrams.
• Good knowledge of Business Process Flows/Modeling, Case Tools, Business Re-Engineering, Business Intelligence, and Data Warehousing.
• Extensive experience in all phases of RUP and Waterfall methodologies of SDLC for developing ITIL Service-Now tool.
• Proficient in using Agile Scrum methodologies, participated in sprint/standup sessions and writing user stories, analyzing the Iteration Burn Down charts and reviewed defects.
• Expertise in conducting Joint Application Development (JAD) sessions for requirement gatherings, analysis, design, Scrum, and Rapid Application Development (RAD) sessions.
• Experienced in writing complex and technical reports for a varied high caliber audience.
• Analyzed and defined business processes both “AS-IS” and “TO BE”.
• Excellence in designing and executing Test Strategy, Test Plan, Test Scenarios, and Test Cases based on the requirements for the applications.

PROFESSIONAL EXPERIENCE:

Sr. Business Analyst/Scrum Master

Confidential, Irving TX

• Working as a Business Analyst / Scrum Master on the project.
• Conducted User Interviews and Work Shops to gather and discuss accurate Business Requirements.
• Served as a liaison between the business team and the technical team by identifying, understanding, and documenting their needs.
• Analyzed requirements utilizing various methods. (e.g. sample data from SQL queries, screen shots, reports, prototype screens, sourcing information, and other data models).
• Assisted in splitting large user stories (Features, Epics) into smaller user stories using different techniques.
• Collected information and requirements about different Entities and attributes from FDS.
• Completed GAP Analysis in detail on all entities in CCL using Business Process Diagram.
• Designed and developed Use Case Diagrams, Activity Diagrams, and Sequence Diagrams, Class Diagrams and Webpage Mock-Ups using MS Visio and Balsamiq tools.
• Facilitated and managed requirements walkthrough sessions across various business areas including Mortgage Servicing, Loan Monitoring and Asset Management.
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking and delivery.
• Designed and developed project document templates based on SDLC methodology.
• Assisted Project Managers on several project management artifacts.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation was in place.
• Prepared questionnaire based on the System Analysis Performed for all entities.
• Conducted extensive Joint Application Development (JAD) sessions for all business-related issues.

Sr. Business Analyst

Confidential, Dallas, TX

• Assisted Project Manager in creating Work Breakdown Structure and Project Charter using MS Project.
• Conducted extensive GAP Analysis by identifying AS-IS and TO-BE process models and process flows, where, how and how big the GAP to in turn help product owner to plan how to bridge the gap.
• Elicited requirements involving vast set of interactions with various stakeholders using JAD Sessions, Structured Interviews, Process Analysis and Business Rules Analysis.
• Analyzed feasibility of Business Requirements and defined scope, found out dependencies by interacting with Management Business Analysts, Subject Matter Experts, Product Owner, Project Manager and Technical Lead.
• Created a Macro Document incorporating components of Business Requirement Document and System Requirement Specification incorporating Business, Functional, Non-Functional, Data and GUI Requirements which would in turn serve as the centerpiece of the project.
• Created Use Case Diagrams and Use Case Narratives and incorporated them in Macro Document.
• Created User Stories and led the Planning Poker game to estimate them in Sprint Planning and Backlog Grooming meetings.
• Helped product owner in prioritization of Product Backlog Items (PBIs) including the process of breaking down EPICS into User Stories using INVEST criteria.
• When needed did Testing as well. Wrote use cases.
• Guaranteeing a level of quality for the end client, and to help the software development team to identify problems early in the process
• Aware of types of testing. Integration testing, unit testing, usability testing etc.
• Helped with test cases(functional/non Functional)
• Facilitated and time-boxed Scrum ceremonies. Helped negotiating commitments and assured parallel understanding of requirements and deliverables amongst all Stakeholders in Sprint Planning Meetings.
• Performed extensive prototyping using Mock-Up Screens.
• Used Microsoft power Bi to integrate and other uses. Good for data using
• Handled requirement churn during the project by performing Impact Analysis.
• Checking the feasibility of Change inRequirement and maintaining the triple constraint.
• Used JIRA for allotting tasks, User Story Writing, Backlog Management, Issue Tracking, User Story Management and Forward/Backward Requirement Traceability.
• Created Spotfire Visualization and dashboards using Spotfire Professional.
• Analyzed using Spotfire Professionaland provided recommendations to the product owner over the use of Business Intelligence (BI) tools.
• Created Structured Query Language (SQL) Queries for Portfolio Drill Downs to pull-out necessary data from the data sources.
• Created environment for self-organization and organized team engagement activities.
• Worked on service oriented architecture (SOA), REST, SOAP, XML, API.
• Created training curriculum and wrote training scripts.

Environment: Waterfall-Scrum Hybrid, MS Visio, Mock-Up Screens, MS Word, MS Excel, MS PowerPoint, Power Bi JIRA 5.2, MS SQLServer, MS Project, Spotfire Professional, JAVASCRIPT CSS, AJAX, HTML, Java, Spring Framework 4.2.0.

Sr. Business Analyst

Regions Bank, Birmingham, AL

• Analyzed User Requirement Document,BusinessRequirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS).
• Implemented and integrated RUP solutions with complete line of traceability for all the artifacts of web development projects.
• Involved in requirement gathering including interviews, brainstorms and meetings with stakeholders and created requirement specification artifacts.
• Designed and implemented a data access layer to communicate with various services via Web services Access Gateway based on XML SOAP protocol.
• Created hash tables used for referential integrity and/or otherwise while transforming the data representing valid information. Used Query Analyzer, Execution Plan to optimize SQL Queries
• Followed the UML based methods using MS Visio to createUse Cases Diagrams, Activity Diagrams, State Chart Diagrams, Sequence Diagrams and Collaboration Diagrams.
• Developed Use Cases and Functional Specifications and provided UML Diagrams.
• Gathered requirements from JAD/JAR sections with developers andbusinessclients.
• Developed Use Case Models using Rational Rose to depict Actor and UseCases in various business processes and identification of basic/alternative flows and definition of preconditions and post conditions of the system.
• Performed GAP Analysis between source and target data elements and executed reports for different module such asEscrow, Fair Market Value, Real Estate Owned, Repurchases, Interest Income, Amortization, Home Equity line of Credit and Remittances.
• Worked with ETL team during the upload process.
• Designed and developed Quality Assurance standards and processes to all levels of project team.
• Performed GAP Analysis for the modules in production, Conducted Feasibility study and performed Impact Analysis for proposed enhancements.
• Verified the functional aspect as per theBusinessProcess and validated interface with other systems and data conversion from the legacy system.
• Performed basic sanity testing via navigation and workflow of the application.
• Created PAD's in conjunction with System's architect to baseline system performance.
• Maintained and kept track of stakeholder's request for enhancements and changes using Unified Change Management Tool (UCM) such as Rational ClearQuest.

Environment: Visio, Win Runner, Test Director, J2EE, Excel, MS Project, MS Office, Lotus Notes Scripts, ODBC, LSX Team Studio, Sametime VB Script, PL/SQL DHTML, Windows NT/2000/XP, SQL Server/Oracle, ROMP, MS Access.

Business Analyst

Confidential, Charlotte, NC

• Conducted JAD sessions between the End Users and the Development Team.
• Worked with the Software Architects and Developers to ensure that the applications confirm to customer requirements.
• Used Rational Unified Process (RUP) for streamlining the team's development activities.
• Analyzed current formats for reporting Accounts Payable, Accounts Receivable and Reconciliation towards using some of the necessary fields in the new format too.
• Used MS Visio to create Wireframes.
• Gathered user requirements and directed developers for practical deliverables.
• Used the Agile (Scrum) methodology to carry out every step of the business modeling process.
• Created reports which forecasted numbers automatically from historical numbers using both trend analysis and data regression techniques.
• Followed the UML based methods using Rational Rose to createUse Cases, Activity Diagrams, State Chart Diagrams, Sequence Diagrams, and Collaboration Diagrams.
• Participated in testing and evaluation of projects at established integration points to assess progress and identify key functionality issues.
• Tracked UAT issues/bugs and prepared reports.
• Performed job of contact point for all Stakeholders (business, legal, compliance, development).
• Took approvals from Business Owners for business requirements.
• Documented monthly status reports for enhancement and modification requests for the development team to assist them in efficient tracking and monitoring of open issues of the project.

Environment: Rational Rose, ClearCase, ClearQuest, Visio, MS Project, Visual Studio .NET, SQL Server.