WORK HISTORY 

Confidential, Consumer and Small Business Banking, Online and Mobile Banking (October 2010-present) 
Vice President, eCommerce Channel Manager, Mobile Online and Native Applications Designer

• Manage the $15MM Mobile Remote Deposits project that will expand deposit capabilities to smart phones via the mobile application.
• Lead design efforts that represent both mobile systems and banking systems for a industry-leading customer experience.
• Work with finance partners to the create business case to support desired enhancements
• Ideate and champion improvements for the Mobile Banking channel for Smartphones and tablets
• Work with Risk and Compliance partners to mitigate project risks and exposure
• Maintain ongoing partnership with Execution, Operations, and Technology Leaders driving business interests to the project
• Create and distribute competitive analysis of mobile deposit offerings/capabilities
• Co-Manage the $14MM Mobile Payments project that will allow customer to make contactless payment through their smart phone.
• Lead design efforts specific to TSM
• Work with external consultants in aid with end-to-end design elements
• Bring through knowledge of checking and debit card process and systems
• Work with finance partners to the create business case to support desired enhancements
• Assess online capabilities for consumer and small business banking for adoption and transition to mobile platforms (Smartphone and tablets).
• Filed two patents on behalf of Bank of America for processes surrounding mobile technology (dynamic functionality, use of image as identifier)
• Created personal network with service providers in OEM, TSM, MNO, and non-financial institutions to supplement mobile subject matter.

Confidential, Consumer and Small Business Banking Technology and Operations-Payments Strategy (February2010-October 2010) 
Vice President, Payment Strategy Initiatives

• Created and facilitated strategic program development, analyses and competitive outlook for payments (ACH, Check Image, Debit/Credit), transaction services and cross-enterprise Technology and Operations activities.
• Developed a framework for domestic and international payment assessment for future consumer banking adoption.
• Analyzed and assessed strategic efforts for bank to pursue in regards to domestic and international money movement.

Confidential, Consumer and Small Business Banking-MBA Leadership Development Program-Charlotte, NC (June 2008-February 2010) 
Participated in a post-MBA management leadership program, rotating through roles involving marketing, strategy, and ATM network management

• Gathered intelligence and created analysis to help determine the bank’s position during negotiations with network provider.
• Worked in debit network analysis and contract discussions, negotiating volumes and timetables for contract execution with major provider.
• Constructed an analysis for executive leaders to understand ATM offerings and enterprise distribution over the next three-to-five years.
• Led customer deepening initiatives across Small Business Banking (working with legal, risk, finance) for Small Businesses <$250K in revenue.
• Analyzed online banking offerings for inclusion in strategic planning of long-term small business offerings.
• Monitored enterprise cross-sell/customer deepening initiatives, providing support on marketing/product related questions.
• Developed product plans, marketing programs, and sales strategies to profitably grow the segment.
• Identified populations for the launch of a customer outbound marketing campaign to banking centers.
• Designed strategy and to solve for Reg. DD and Reg. E compliance, working with cross-enterprise departments.
• Designed financial products and pricing models to offer customers in place of lost options due to regulation.
• Managed a matrixed team of professionals from various departments within the bank (legal, risk, finance, technology).

Confidential., Small and Medium Business Marketing MBA Internship -Austin, TX (May-Aug 2007)

• Created the business case for a targeted marketing program to sell servers to small businesses.
• Designed an interactive tool to allow small businesses to assess their needs for Enterprise solutions.
• Served as internal communications committee chair for Dell Intern Program, managing a seven-person team to deliver communications.
• Served as manager/mentor to three undergraduate interns for internal project (Employee Purchase Program).

Independent Consultant (Sole Proprietor)-Pittsburgh, PA (Sept 2005-August 2006) 
Confidential– SAP APO Configuration Consultant

• Managed client relationships for project work and sales relationships.
• Managed “profit and loss” responsibilities for sole proprietorship (cost management, tax, accounting and legal decisions).
• Designed technical solution, configuration and testing of the SAP APO 3.1 software - Production Planning/Demand Scheduling.
• Identified scope and managing deliverables, functional design, configuration, report building, instruction, and knowledge transfer.
• Designed and configured Production Scheduling solution to meet business requirements.
• Developed design and configuration documentation, end-user training procedures and configuration documentation.
• Managed project resources (employees and contractors) for delivery of software solutions.

Confidential., Business Systems Analyst-Houston, Texas (Aug 2004-Sept 2005)

• Worked with Technology group, serving the Manufacturing and Accounting groups with their technology solutions and fixes.
• Designed technical solution and configured the SAP R/3 software - Production Planning and Materials Management modules.
• Managed projects and internal resources (contractors) for delivery of software solutions.
• Served as a subject matter expert for the inventory and fixed assets functions for the Sarbanes-Oxley project.

Confidential, Manager, Transaction Advisory Services-Houston, Texas (May 2003-Aug 2004)

• Advised clients involved with recent mergers and acquisitions, defining and resolving the complex issues involved in integrating multiple business organizations, working closely in the logistics, distribution, accounts payable, accounts receivable, payroll, manufacturing, safety, and information technology areas.
• Assisted in creating new company organizations and shared services organizations to handle centralized business functions.
• Managed client relationships in an advisory and participative capacity with the client.
• Created cost models and analysis for new companies.
• Managed client relationship via proposals, engagement letters, and contracts to clients.
• Designed and implemented the project deliverable document repository; managed projects, facilitated meetings, conducted presentations, developed training materials and facilitating training sessions.

Confidential, SAP/Supply Chain Solutions-Houston, Texas (Feb 1998-May 2003) 
ExxonMobil Chemical - SAP APO Configuration Consultant (2001-2003)

• Designed and configured the Supply Chain-Production Scheduling solution using SAP-APO 3.0
• Supported identification of scope, management of deliverables, functional design, configuration, data conversion, report building, functionality extensions, code interfaces, instruction, and knowledge transfer.
• Led the User Acceptance Testing for all chemical businesses leading to "Go-Live."
• Led various testing integrated phases, master data alignment, integration testing, and served as technical liaison to the training team.
• Developed design and configuration documentation for Production Planning and Scheduling.
• Facilitated data mapping with the extended business team members.
• Developed end-user procedures and configuration documentation.

Confidential– i2/JD Edwards Lead Trainer, Training Developer (1999-2001)

• Served in the role of Knowledge Manager for the i2 Center of Excellence under Change Management.
• Worked with the knowledge homepage, updating information and researching past client work in order to maintain accuracy.
• Served as an instructor/technical support consultant for i2 Supply Chain Planner (v4.1.1) supported all technical issues with client and server, and developed material coursework and training schedules for two-week course cycle, configuring a complete stand-alone planning system.
• Selected for the "Instructor Immersion" program for JD Edwards-Manufacturing module, working with the instructors at JD Edwards facilities across North America, primarily teaching students from other consulting firms.

Confidential - SAP Configuration Consultant (1998-1999)

• Contributed to the design and construction of the corporate manufacturing scorecard.
• Repaired system configuration and solved design and warranty support issues for client according to Service Level Agreements.
• Served as a Subject Matter Expert for the Logistics Information System (LIS) for the project involving issues of design and functionality.

Confidential, Manufacturing Engineer-Houston, Texas (Feb 1997-Feb 1998)

• Responsibilities involved trouble shooting the problems on the manufacturing lines (product improperly produced) at all Hydril facilities.
• Responsible for replenishment of manufacturing equipment tools for enterprise; providing product design information to plants.
• Responsible for vendor relations for various manufacturing projects (Tubular Products).
• Served as a contact point for the manufacturing group during the implementation of the JD Edwards software package, participated in the decision making process for conversion to the system and worked in the configuration of the new system with the Core Team.

Confidential, Safety Engineer-Houston, Texas (Aug 1996-Feb 1997)

• Worked with Safety Engineering group of International Space Station at Johnson Space Center.
• Investigated manufactured components of the space station for durability in an outer space environment.
• Contributed to research of safety tests performed on these components and viability in various environments (zero-G, impact, temperature).

EDUCATION 
M.B.A., General Management 
B.S. Industrial and Systems Engineering 
Certification, Safety Engineering.