Systems Analyst/Developer Resume Hickory, NC - Hire IT People

SUMMARY:

I'm only interested in stable analyst/developer positions.
15 years of experience as business analyst and developer with focus on SMB ERP software.
Experience with full development lifecycle tasks: design, code, test, train, implement, support, and maintain software systems
Solid background working with clients, programmers, and third parties to design and implement business systems.

TECHNICAL SKILLS:

Programming: VB.NET, VB6, Perl, ProvideX, BBx, HTML/XML

Platforms: Windows, SCO UNIX, AIX UNIX, Linux

Databases: Access, MS SQL, DB2, Progress

Applications: MS Office, Crystal Reports, Qlikview, MS Project, Spiceworks

PROFESSIONAL EXPERIENCE:

Confidential, Hickory, NC

Systems Analyst/Developer

Delivered 8 technology projects that have been on the company “wish list” for several years. I was able to deliver in less than one year.
Maintain and support Truckmate ERP software, Synergize document scan software, Optimum Payroll software, DB2 database, and Spiceworks help desk system.
Project lead on all software projects. Coordinate training and implementation with software vendors and end users. Provide project planning feedback to management.
Create and modify Crystal Reports and custom SQL queries. Optimize inefficient reports and queries.
Create new DB2 stored procedures and triggers.
Interface with vendors to resolve software issues. Open and track trouble tickets, prioritize issues and continuously follow up and update management.
Create and implement IT department policy and management systems.
Create employee documentation system. Use desktop video to record user processes. Created an intranet site to allow users to retrieve documentation. Set standards for written documentation.
Perform various help desk work to assist the Network Administrator.

Confidential, Troutman, NC

Software Developer/Business Intelligence Analyst

Used Qlikview BI tool to develop dashboards for executive, accounting, manager, and IT level use. This involved data integration, report writing, report distribution, data analysis, and project analysis. Created various pivot tables, and charts and graphs.
Used VB.NET and SQL Server to replace and create new manufacturing systems. Verified code met user specifications, implemented and maintained changes, and continually worked with end users and management to improve each system.
Maintained legacy Progress DB and Symix Manufacturing ERP.
Heavily involved with migration to AccPac ERP. Transferred data, interfaced with reseller to discover and resolve various issues.
Used various scripting tools and ASP.NET to create and maintain the company intranet and various reports and data files
Rewrote and improved manufacturing systems involving charting, statistical analysis, and engineering calculations.

Confidential, Hickory, NC

FACTS accounting ERP programmer

Created custom program modifications to customers' ERP systems.
Worked directly with clients to design and implement solutions.
Trained users on - site and remotely on custom and existing software.
Advised clients on new software projects to improve their business systems by cutting costs and increasing efficiency.
Learned and became proficient with Business BASIC programming languages.
Learned new software architecture and passed development exam to allow PCS to continue to be a FACTS affiliate and reseller.
Became familiar with various industries to better accommodate business needs.
Advised clients and coworkers on various accounting and business practices.