SUMMARY:

• More than 15 years extensive work experience in the area of business analysis, systems design, configuration, implementation, and technical support.
• 12 years of SD (Sales and Distribution ) module and 5 years of IS - AFS
• Proficient in running standard SAP mass upload tool such as LSMW and third party software Winshuttle.
• Good working knowledge of Master Data Management including Customers, Materials, Pricing, etc.

SKILLS:

System Software: SAP

WORK EXPERIENCE:

Confidential

Business Systems Specialist

Responsibilities:

• Apply a variety of techniques to elicit and gather business and user requirements from stakeholders. Understand business issues and opportunities. Analyze and define both the “As Is” and “To Be” business processes and perform a gap analysis;
• Develop functional specifications and perform functional configuration;
• Coordinate diverse groups who contribute to business requirements and build consensus for requirements across the various user groups;
• Identify assumptions, constraints, and anticipate and manage risks;
• Develop diagrams and models (use case, activity diagram, business process models, etc.) and clearly document functional requirements and business rules to describe what the system, process, or product/service must do in order to fulfill the business and user requirements;
• Capture and document non-functional requirements that are important to the user community (i.e. usability, learnability, reliability). Liaise with architecture to ensure other non-functional requirements are considered (i.e. security, compatibility, maintainability);
• Perform requirements analysis to develop models, prioritize, organize, validate and verify requirements;
• Define the requirements needed to transition from an existing solution to a new solution;
• Complete application service requests, provide continual business application support, research transactional issues, identify root causes as well as assist with upgrade and maintenance of applications;
• Communicate requirements for changes to business processes, policies and information systems to technical teams designing and implementing the solution. Assist with creating user guides and training;
• Support the development of the test strategy and test plans. Ensure traceability of requirements back to business need as well as through to solution and testing;
• Validate the solution meets the business need and verify it conforms to specifications.

Confidential

Principal Consultant

Responsibilities:

• Participate in client discussions, understand problem faced by client, and articulate same to internal stakeholders. Define and document problem and get customer agreement, bring in best practices of industry and provide options
• Develop proposal; give inputs based on secondary research, give inputs on solution design based on areas of expertise
• Analyze the requirements by demonstrating strong process/solution/product knowledge, IT scenario, implementation and technology constraints, look at end to end perspective with implications in related functional/product areas. Lead detailed solution design in small engagements and review work of team members
• Arrive at possible solution alternatives factoring in gap resolution, functional areas, and acceptability of solution to user community, technical feasibility and efficiency
• Lead and perform unit tests and integrated tests of implemented solutions
• Conduct knowledge transition sessions, maintain knowledge repository,

Confidential

Business Systems Analyst

Responsibilities:

• Oversees the design and development of technical specifications and project coordination.
• Utilize SAP R/3 to develop, analyze, design, test, and implement new business systems and flow processes for logistics functions to increase efficiencies and profits.
• Provide technical and business planning support to end users including troubleshooting issues relating to SAP Sales and Distribution, custom functions, reports, and enhancements.
• Provide SAP training for end users.
• Provide support to all business unit on a day-to-day basis
• Creation of specifications for custom development
• Develop, test and implement configuration and business solutions in SAP SD system including:
• Configuration of sales document types, billing types, copy controls, account groups, pricing conditions, access sequence, condition tables, pricing procedures, incompletion procedures, partner function, partner procedure, account assignment, output types, output determination procedures, credit management, routines, user exits.
• Act as integration test lead for project roll outs, upgrades and migrations

Confidential

Technical Consultant

Responsibilities:

• Configuration of sales document types, billing types, copy controls, account groups, site profiles, pricing conditions, access sequence, condition tables, pricing procedures, rebates, event manager, POS interface, incompletion procedures, partner function, partner procedure, account assignment, output types, output determination procedures, credit management, quality management, routines, user exits
• Other responsibilities includes supporting the client’s request prioritization process by providing high-level estimates for design and implementation effort; creating SAP solutions; testing, confirming and documenting SAP software configuration; communicating status, issues and impacts, with team, team supervisor, relevant client sponsors and process owners.
• Manage own workload to meet assigned deadlines. Participate in user functional and technical specification development.
• Test, confirm and document software configuration following procedures and standards.
• Creates OSS message when system bugs are detected, follow up and implement solutions proposed by SAP

Confidential

SAP Specialist

Responsibilities:

• Configuration of sales document types, billing types, copy controls, account groups, site profiles, pricing conditions, access sequence, condition tables, pricing procedures, rebates, event manager, POS interface, incompletion procedures, partner function, partner procedure, account assignment, output types, output determination procedures, credit management, routines, user exits
• Other responsibilities includes supporting the client’s request prioritization process by providing high-level estimates for design and implementation effort; creating SAP solutions; testing, confirming and documenting SAP software configuration; communicating status, issues and impacts, with team, team supervisor, relevant client sponsors and process owners.
• Manage own workload to meet assigned deadlines. Participate in user functional and technical specification development.
• Test, confirm and document software configuration following procedures and standards.
• Creates OSS message when system bugs are detected, follow up and implement solutions proposed by SAP