SUMMARY:

• Over 10+ years of hands - on experience in Operations support and software development functions on Encompassing Requirement Gathering, Design, Analysis, Application Development, Enhancement, Maintenance, Production Support and Release Management.
• Very good hold on Domains:
• Banking and Finance
• Logistics & Retail
• Healthcare & Insurance
• Telecom
• Experienced with multiple role as Senior Developer /Technical Lead /Project lead /Application Support Analyst.
• Handled projects in Water fall and Agile Methodologies.
• Ability in Design Planning, Estimation, Development effort Tracking and handled various tasks in large and small projects including defect prevention activities, knowledge management activities, tools, report generation.
• Strong communication skills and ability to interact through verbal and written communication with both technical and non-technical stakeholders.

SKILLSETS:

• Pega PRPC (Certified)
• Pega Confidential (Robotic Process Automation)
• Hadoop
• Python

PROFESSIONAL EXPERIENCE

Confidential, Phoenix, Arizona

Responsibilities:

• Performing an application effort analysis towards understanding the current application flow and identifying the manual work load which could be a onetime duty or repetitive tasks.
• Preparing the application modular with identifies on pillar points such as Manual work load SLA, Key area of Automation, Efforts planning, Cost comparison etc.,
• Deeply involve in Business meeting to understand the business strategies, goals and road map towards Robotics.
• Preparing a high level design document by high lighting the key areas which are comfort for automation and sharing the same across Product owners.
• Walk through with Business stake holders, Product owners on points of automation and Impacts.
• Working on POC’s / Projects reference to Application modular such as:
• Designing low level Application flow which has considered for Automation.
• Creating Blue Prism Business Objects.
• Creating Blue Prism Business Processes.
• Building components on Modular basis for future expansion such as splitting the automation flow on page wise and integrated whenever needed
• Globalizing the variables for wider availability across Process or Object
• Defining Environment variables by considering the application automation road map into consideration.
• Creating application element with the help of Application Modeler such as:
• Configure the application based upon on Master application like Windows based, Web Based etc.,
• Going through Spy activities to capture elements
• Identifying the key properties of an elements, So that while execution it would be comfort for Blue Prism to find the right element
• Defining and integrating Work Queues wherever needed.
• Performing component level testing, capturing the entire application flow as a recording, Walk through with business teams.
• Preparing documentation with key build details, testing results, Business Teams approvals, and Technical changes.

Confidential

Senior Software Engineer

Responsibilities:

• Validating the requirements on feasibility.
• Providing technical Impact analysis to business and convert the same into Business documents.
• Preparing design documents such as Application Impact Flow, Design docs, High level Module changes.
• Validating Designs for various Business requirements with in the platform and providing signoff as on require.
• Creation of technical modules like COBOL, JCL’s, DB2 Stored Procedures and various technical modules according to the Industry standards.
• Component level Testing, code walk through with Various level application architects.
• SIT/Regression support.
• Pre-release activities and documentation.
• Release management.
• Senior level production support activities such as Root cause analysis, Instant code changes, validating the use cases.

Confidential, Collierville, Tennessee

Lead Developer

Responsibilities:

• Architecture designing in order to fulfill the business requirement.
• Validating the use cases to make sure no surprises at the business functionality.
• Providing Ad-hoc support to the business teams whenever require.
• Performing Analysis on the basis of aligned requirements and Design.
• Involvement in Project planning, Estimation and Task level tracking throughout the sprints.
• Daily touch point calls with Offshore to make sure there are no lags on deliverables.
• Code Review and providing feedback.
• Releasing the build and deployment support.

Confidential

Senior Software Engineer

Responsibilities:

• Discussing with client Architects on the existing Business / Function process and understanding the business requirement.
• Providing technical review comments.
• Owning the responsibility on deliverables and providing necessary updates to clients.
• As per the client requirement and design making changes.
• Validating the test results along with the respective requirements and providing Build Signoffs.
• Participating into External Code review (Client Level) calls in order to validate the changes and getting Architect alignment from Business.

Confidential

Senior Software Engineer

Responsibilities:

• Handling team size of 7, Assigning tasks and verifying the same at Confidential .
• Coordinating with multiple subsystems to make sure the project changes are in proper alignment.
• Involvement in funding activities (i.e., PeopleSoft Hours validation, Clarity Billing-Client, Allocation availability).
• Owning the responsibility on deliverables and providing necessary updates to Business team on daily basis.
• As per the client requirement and design making changes.
• Validating the test results along with the respective requirements and providing Build Signoffs.
• Uploading the module level test results into Quality Center.
• Participating into External Code review (Client Level) calls in order to validate the changes and getting Architect alignment from Business.
• Supporting Testing activities and Implementation Support.

Confidential

Responsibilities:

• Incident support management.
• Resolving / routing incidents as per the root cause analysis.
• Incidents tracking and validations.
• Daily status updates to Offshore / Onshore Business units in Oral and Verbal communications.

Confidential

Application Support

Responsibilities:

• Preparing the business requirement document as per client’s requirement.
• Co-Ordination with multiple teams as per the Impacted systems list received from Business teams.
• Project tracking at each system level.
• Raising Risk in case of delay in deliverables to Business.
• Coordinating with Business units on Rollout stories.

Confidential

Associate (Support)

Responsibilities:

• Customer Support on technical issues.
• Provided support to end users on various modes such as on call, Email and Chat.
• Documentation for each transactions in one view such as Issue, Resolution, Transfers Department in case of any.