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Senior Manager Resume

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SUMMARY:

  • Business Analyst with 10+ years of experience in elicitation, evaluation, analysis & management of User and System Requirements, Business Process Modeling and Business Process Improvement.
  • Extensive experience in Software Development Life Cycle (SDLC): analysis, design, development, testing, and implementation of projects for various Clients.
  • Strong working knowledge with Business Intelligence Projects.
  • Strong working knowledge in ERP and Business Intelligence and Analysis.
  • In depth knowledge of Project Life Cycle, User Interface Designing, Testing, Quality Assurance, implementation and support within Agile/Scrum & Waterfall environments.
  • Competent in transforming Business Requirements into Functional Requirements and designing business models using UML diagrams - Use Case diagrams, Activity diagrams and Sequence diagrams.
  • Proficient in conducting Joint Application Development (JAD) Sessions with IT Groups and Project Team Members, conducting Gap Analysis and documentation of Use Cases and User Stories.
  • Strong experience in interacting with QA / Dev teams in fixing errors, development of Test Plans & Test Cases and conducting User Acceptance Testing (UAT). Assisted the QA team in different phases of testing such as System testing, Functional testing, Regression testing and Integration testing for Quality Analysis.
  • Traced requirements through the development process and verified adherence using the Requirements Traceability Matrix.
  • Good understanding of Data Analysis, Design, Data Modeling, Data Conversions and ERDs.
  • Effective Communicator with good Interpersonal and Customer Relational skills.
  • Strong analytical and problem solving skills, excellent planning and multi-tasking abilities, with proven experience in utilizing people and process knowledge to help enterprise make critical decisions.
  • Business Analysis
  • JAD Sessions
  • Use Cases and User Stories
  • Use Case Modeling
  • Data Mapping & Analysis
  • Data Flow & Process Mapping
  • SQL Queries & Data Modeling
  • Requirement Gathering
  • Gap Analysis
  • Agile (Scrum) & Waterfall
  • UAT & Test Planning
  • Client/Vendor Relations
  • Technical Writing (Manuals/System Specs)
  • Project Management

TECHNICAL SKILLS:

Operating Systems: Windows,NT/2003/2007/XP/Vista/7,MSDOS, Linux

ETL Tools: Informatica

Web Technologies: HTML,CSS, JSON,XML, Bootstrap, Wordpress, Salesforce

Data Base: Oracle, SQL, MySQL, Snowflake (AWS)

Business Systems Development: Microsoft VisioPro, UML Modeling, Powerpoint, MS Excel, MS Word, SDLC, Waterfall, Agile/Scrum, Use Cases, Storyboards, Scenarios, UML, Joint Application Development (JAD)

Programming: Python, Django Framework, R, JavaScript, Oracle Forms6i, Oracle Reports, NoSQL, SQL, PL/SQL

Analytical BI Tools: Tableau, R, SSRS

Source Code Management: GitHub, GitBucket

Cloud: AWS, Azure, Redshift

Methodologies: Waterfall, Agile, Scrum

Miscellaneous: Eclipse, PyCharm, Cloudera, Hortonworks, DBVisualizer, VMware,Virtual Box, JIRA, Bugzilla, HP Quality Center

PROFESSIONAL EXPERIENCE:

Confidential

Senior Manager

Responsibilities:
  • Conduct Requirements Gathering sessions with the use of User Surveys, Brainstorming and User Interviews with Stakeholders, internal users and third party vendors.
  • Participated in BRD walkthrough sessions and meetings with the Business to extract all the data points and enhancements required.
  • Conducted JAD sessions with the management, SMEs, users and other stakeholders for open and pending issues and participated in the identification, understanding and documentation of business requirements.
  • Played a key role in the planning, testing, and implementation of system enhancements and conversions.
  • Prepared the entire process flow for the project that involved data conversion from various ancillary systems into the new system developed/customized.
  • Worked on Integration and Interfaces and data Conversion Functional requirements.
  • Reviewed the business data and the Entity relationship diagram (ERD) and prepared the universal data mapping document.
  • Created Business Requirement Document (BRD) and Functional Requirement Specifications (FRS) documents.
  • Supported with quality assurance analyst with system test plan, logging the test cases and their results and developed test Status Reports for Stakeholder review.
  • Wrote standard SQL Queries to perform Data Validation and checked validation of the application against the requirements. Worked with the BI/MIS Reporting IT Group in analyzing and validating SSIS ETL database data ware house processes.
  • Created new Business Flows using Visio and the Interfaces to ensure the smooth flow of information.
  • Analyzed the system to be implemented for production to ensure that it handles complete and accurate data and performs default method of calculations for various mortgage products.
  • Established and maintained a configuration management and change management system for controlling software product lines. Assisted the Systems Analysts in defining system configuration to satisfy business requirements in accordance with solution design.
  • Reviewed change accounting activity to ensure compliance with configuration management policies.
  • Used MS Excel and MS Word to create a field-to-field data map that was used as a main specification document for the conversion program.
  • Wrote User Acceptance Test Plan based on business users requirements and reviewed Test Plan templates.
  • Delivered and maintained extensive documentation for future extendibility of the system.

Environment: MS Office Suite, MS Visio, Erwin, UML, XML, Tableau, Erwin, Informatica, Teradata, Snowflake, Amazon Web Services, Oracle, Sql server, Excel

Confidential

Team Lead

Responsibilities:

  • Responsible for creating, analyzing and reviewing business requirements, System specifications and project schedule documentation.
  • Generated a streamline process to understand the various steps in the loan lifecycle and desired functionality of the new system by interacting with users, management, SME (Subject Matter Expert), stakeholders, lenders, underwriters.
  • Worked with Project Manager/Leads in creating the work break down structure (WBS) from the client requirement documents or request for proposal (RFP). Assisted in creating schedule, resource planning and artifact template creation activities.
  • Gathered business requirements through interviews, surveys, prototyping and worked with team to identify gaps and defects.
  • Conducted extensive meetings and JAD Sessions to collect the data requirements and technical specifications to move ahead with the analysis team and business clients to accomplish application enhancement and production.
  • Analyzed, prioritized and managed the requirements using Rational Requisite Pro.
  • Acted as a liaison between technical team and business clients to accomplish application enhancement and production.
  • Assisted in modeling UI wireframes, mock-ups and documenting the end-user's workflow and business processes.
  • Participated and contributed in daily Scrums, Sprint meeting and Sprint review meetings.
  • Assisted the Project Manager in setting realistic expectations, in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
  • Assisted in the development of test plans and test case.
  • Conducted UAT (User Acceptance Testing) for validation of the application.
  • Coordinated activities with project manager and various other teams using MS Project.

Environment: MS Office Suite, MS Visio, Erwin, Agile, HTML, CSS, Python, Django, PHP, JavaScript, Apache, Oracle DB, JIRA, MS Project, Excel.

Confidential

Senior Business Analyst / Team Lead

Responsibilities:

  • Developed critical documents including Business/System Requirements Document, Project Scope Document, Test Strategy Document, Release Strategy Document, Deployment Strategy Document.
  • Conducted meetings with Client functional teams and Development Teams.
  • Coordinate with the Onsite and Offshore Development team and Testing team to get the product developed using sprint cycles.
  • Worked on the mapping of Business Requirements with System Requirements and test cases for project level coverage of all business requirements.
  • Performed gap analysis, feasibility analysis to validate the data requirements against existing attributes in the target database.
  • Conducted meetings with client and other technical teams involved in the project.
  • Able to communicate technical issues to non-technical individuals involved in the project.

Environment: Orion ERP, Oracle Forms 6i, Reports, Discoverer, MS Project.

Confidential

Team Lead

Responsibilities:

  • Managed the development team.
  • Created, Managed & delivered technical information and documentation to the appropriate audiences.
  • Conducted meetings with client and other technical teams involved in the project.
  • Design and Document Business Requirement document by going through periodic meeting with business users.

Environment: Orion ERP, Oracle Forms 6i, Reports, Discoverer, MS Project.

Confidential

Programmer

Responsibilities:

  • Our Role was to integrate above product with Orion ERP.
  • Managed the development team.
  • Created, Managed & delivered technical information and documentation to the appropriate audiences.
  • Conducted meetings with client and other technical teams involved in the project.
  • Design and Document Business Requirement document by going through periodic meeting with business users.

Environment: Xroadz CRM, asp, Sql Server

Confidential

Team Lead

Responsibilities:

  • Responsible for development of Liner system.

Environment: Forms 6i, Reports 2.5, Oracle.

Confidential

Team Lead

Responsibilities:

  • Responsible for development of online recruitment portal.

Environment: Asp.net, oracle, Html, Css.

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