Principal Consultant Resume
PROFESSIONAL SUMMARY:
- Over 30 years of diversified experience in all aspects of business, commercial, and financial applications in both public and private sectors as an IT Director, Manager, Project Manager, Project Leader, and Programmer/Analyst.
- He brings solid 15 years with Payroll Leadership skill
- He brings 12 Payroll/ HCM full life cycle implementations from 7.5 to 9.2
- He has worked with 8 Payroll upgrades From 7.5 to 9.2
- Exceptional analytical and organizational skills, focusing in problem solving and decision making.
- Working knowledge and close working relationships of Human Resources, Accounts Payable, Finance and Information Technology.
- Effective communication at various customer levels which contributes to the success of systems design, conversion and implementation.
- Set - up/Configure FLSA while at State of North Dakota, State Farm, Children Hospital (Los Angeles), Med Start Health and Confidential .
- Healthcare Payroll Manager Experience with forms 1094/1095 Affordable Care Act and employee’s files for submitting to the IRS.
- Multiple years as a Payroll and a Production Support Manager.
- Managed PeopleSoft/Workday HRIS/HCM with form 1094/1095 forms for Affordable Care Act implementation and Higher Education modules (Student Records, Student Admin, and Financial Aids).
- Managed and supported PeopleSoft HCM, Taleo Recruiting/Learning, Talent Acquisition Management and Campus Solutions.
- Responsible for multi million gross payrolls (over $50 mils.).
- Created and refined Business Processes and Procedures within Payroll department.
- Experience managing, leading and testing on a Data Center Migration and Conversion Projects.
- Experience managing testing within Waterfall, RUP, and/or Agile Scrum SDLC methodologies.
- Managed an outsourced QA team involved in all aspects of testing.
- Developed test approaches / strategies for large scale enterprise projects.
- Hands-on experience with manual testing.
- Experience testing various integration methods (Web services, batch).
- Experience identifying and analyzing quality risks.
- Determine testing scope using risk-based testing approach.
- Experience preparing, managing time estimates and fixed bid deliverables (SOW).
- Assess risk to schedule, cost, or quality on project and testing engagement.
RELEVANT EXPERIENCE:
Principal Consultant
Confidential
Responsibilities:
- Lead PS 9.2 Time and Labor implementation project
- Lead PS 9.2 Payroll with out of state employee
- Worked with over time issues.
- Minimum Wages for each state
- Vacation and sick leave
- Meal pay programs
Confidential, Bloomington, IL
Functional Lead
Responsibilities:
- Implemented new Total Reward features for Rewards, Recognitions, and Perks project in the Payroll system.
- Performed Fit/Gap Analysis for PS 9.2 upgrade
- Performed ongoing Payroll production support in PS 9.1
- Consolidate Tax Withholding from various companies (State Farm subsidiaries) into one State Tax file for reporting.
- FSLA - Multi State, minimum wage and State Taxes.
Confidential, Houston, TX
Payroll and Time / Labor Functional Lead
Responsibilities:
- Performed Payroll, Absence Management and Time and Labor Fit/Gap analysis for the ongoing mergers and acquisitions at the parent company level.
- Reviewed Union Contracts from the Acquisition and Merger companies to convert and consolidate their Time and Labor rules from external sources (Cybershift START, ADP eTime, STG) into PeopleSoft.
- Converted data and merged auto data into payroll.
- Lead PS 9.2 Payroll, T&L, with out of state employee
- Worked with over time issues.
- Minimum Wages for each state
- Vacation and sick leave
- Meal pay programs
- Participated in the cross functional (HR with Affordable Care Act forms 1094/1095 and the employee’s file submitting to the IRS config., Benefits, Payroll, Time & Labor, Absence Management) meetings to share and exchange knowledge with other team members.
- Wrote up Unit, System, and Integration, User Acceptance, Parallel test plans and test scripts for Absence Management, Payroll, Obamacare Coverage Policies, and Time & Labor. Provided techno-functional support to the users during the testing phases.
- Responsible for the Payroll conversion from ADP into PeopleSoft 9.1 and users training.
- Developed new Functional Design and Training documentations and secured them into SharePoint for auditing purpose.
Confidential, Rensselaer, NY
Payroll Customization Peoplesoft Project Manager
Responsibilities:
- My duty including the following responsibilities: identify business requirements, requirements management, functional design, prototyping, process design (including scenario design, flow mapping), double up as a control and release officer for quality control by performing unit, system testing, support UAT to approve or reject staff’s modifications prior to production, users training, defining support procedures and supporting implementations.
- Joined state government project to participate in the design of multiple PeopleSoft v9.2 Payroll customizations.
- Got hands on to the customization design and perform functionality test during the development.
- The testing included the loading of employee time from spreadsheets and third party system (Leave and Accrual Tracking System) feeds to custom record in PeopleSoft, running a process to identify and review errors and warnings, update or add data, reports, and transmitting to another instance of PeopleSoft for payroll processing.
Confidential, Baltimore, MD
Peoplesoft Payroll Project Lead
Responsibilities:
- Maintained SharePoint with up to date HR/Payroll file versions and security access.
- Led a team of seven Associates using onshore-offshore model.
- Oversaw the Payroll Tax Updates and Year End processing.
- Year-end program
- Updates for FSCL and Taxes
- Provided Fit/Gap analysis for HR/Payroll Affordable Care Act, Taleo Recruiting, Absence Management and ELM 9.2 upgrade.
- Provided Fit/Gap analysis for Student Registration, Student Records and Financial Aids for 9.2 upgrade.
- Provided Functional Specification and Functional Requirements Documents (FSD and FRD).
- Provided ongoing production support for PeopleSoft HR, Payroll and T&L modules.
- Developed, updated, and executed test plan and approach for applications being migrated.
- Coordinated with Project Manager and various Application teams on migration testing efforts.
- Reviewed test artifacts to ensure quality and coverage.
- Performed Fit/Gap Assessment for Student Records and Student Administration for 9.2 upgrade.
- Consolidated all test artifacts from various application teams for final project approval.
- Adhered to QA the CoE and PMO processes.
- Provided QA governance oversight on project.
Confidential, Los Angeles, CA
Functional Lead / Application Support Manager
Responsibilities:
- Provided production support to Confidential Student Registration and Financial Aids modules.
- Led the PeopleSoft TAM/Candidate Gateway implementation.
- Led design workshops to turn gaps into functional specifications for customization to be specified in the technical design document and done by the Technical Developers.
- Worked with the Technical team in estimating effort to build and streamlined best practice decisions.
- Led the Functional Business Analysts during the testing script development and execution.
- Managed the Development testing effort (unit testing) to ensure clean development before system integration and user testing start
- Multi State minimum earnings, tipping, sick and family leave, overtime and bereavements
- Prepared business decision documentation and process maps to assist the client in streamlining their current recruitment practices.
- Worked for external vendors for smooth integration with PeopleSoft (Talent Tech).
- Configured TAM/Candidate Gateway to client’s specifications.
- Posted go live support as required.
- Configured ELM environment and catalog.
- Provided a software evaluation and recommendation with a Fit/Gap analysis with Functional Spec Doc for Taleo Performance Management, Student Records and Student Administration and follow up with a full life cycle implementation.
- Worked along the side with client’s Payroll Manager to manage daily operations of 2000+ multi-state and Canadian payroll ($16 million annual Payroll).
- Created procedures and streamlined processes for all documentation to process payroll with step by step written work and screen shots, process to review pre-processing data and changes only on screen vs. on paper.
- Participated in the control and release board to review and approve data movers and version control into production.
- Worked with users to define ETL data requirements for Confidential Medical Staff’s data mapping for the conversion, data modeling, and create test tables modifications.
- Provided implementation expertise as an adjunct member to the Project team.
- Supported the Director behind the scenes giving her advice about Payroll's input into parallel and UAT and how to work with the vendors (ADP, Ceridian) in setting up a test system.
- Provided production support to Payroll (Biweekly Processing, Year End (W2/W2c) Processing, Tax Updates/ Bundles) and Human Resources users (415k, 401k and 403K configurations).
- Oversaw the T&L implementation of the Hourly (Non-Exempt) workers.
- Worked with Children’s Hospital’s Subject Matter Experts to develop customized T&L rules and North American payroll for Non-Exempt employees.
- Applied required regulatory application code updates including changes to payroll calculation routines coming out of the Federal, State, and Local Tax Code changes. Apply PS patch releases, tax bundles and updates. Provide biweekly support to payroll production process.
- Implemented and expanded Time and Labor scheduling and role delegation functionality.
Confidential, Mountain View, CA
Senior Associate Advisory / Merger / Acquisition Project Manager
Responsibilities:
- Provided a Fit/Gap analysis for the following PeopleSoft HCM modules: HR, Payroll, Time and Labor, EPM, Talent Acquisition Management/Candidate Gateway, ePerformance, Enterprise Learning Management (Taleo, SuccessFactor), Succession Planning and third party hospital software vendors such as HCL (Healthstream Learning Center), CME (Continuing Medical Education) Web Tracker, Lectora for SCORM and AICC compliance, HCS (Health Care Source formerly MedeArc) for physician recruiting.
- Assisted new client with pressing system issues due to a failed Recruitment System Implementation.
- Trained new Business Analyst responsible for PeopleSoft TAM/CG going forward.
- Provided expert advice on configuration and best practices.
- Assisted with Online Offers and Letter Generation.
- Provided expertise during meeting with Technical team.
- Provided training on all configuration for TAM/CG.
- Provided best practice guidance on recruitment templates and other template configuration.
- Provided training documentation for Recruiting Administrator to ensure success moving forward.
- Participated in a full life cycle implementation of Taleo Performance Management.
- Interviewed and worked with users to define functional and technical requirements for data mapping, data modeling for the conversion and test tables modifications using Informatica Conversion Tools.
- Evaluated and provided a Fit/Gap assessment for Healthcare Payers module to define a health system strategy for challenges such as Quality, Access and Cost for one of my clients.
- Oversaw the T&L 9.2 implementation planning, fit gap analysis, application configuration, quality assurance testing (creating thorough test scripts and test case scenarios).
- Worked with Scott and White’s Subject Matter Experts to develop custom T&L rules and NA payroll.
- Mentored by provide payroll expertise and payroll best practices to the accounting manager. Assist with the implementation of a pay card program. Oversaw the payroll implementation to Oracle. Coordinated the outsourcing of Garnishments to a TPA.
- Audited Multi-State rules evaluated client's current set up details for accuracy. Active participant in weekly meetings with vendor ensuring project on track to go live. Coordinated and assisted in creating training for field managers and payroll staff. Compiled and tailored of vendor provided enrollment information and forms. Active participant in frequent meetings with Oracle consultant to assist with the design of payroll screens. Active participant in Payroll, HR, IT and consultant project meetings.
- Applied required regulatory application code updates including changes to payroll calculation routines coming out of the Federal, State, and Local Tax Code changes.
- Implemented and expanded Time and Labor scheduling and role delegation functionality.
- Evaluated and implemented workday in a test instant for recommendation for an HCM Cloud solution.
- Provided functional support to the IFRS US GAAP Convergence Project using Hyperion Build.
- Experienced with diagramming and documenting requirements, including ERD, data dictionary, and data flow diagrams.
- Oracle Financial Report UAT Internal Audit Testing for SOX Compliance Project using Hyperion Reports.
- PeopleSoft UAT Report Audit Testing for SOX Compliance Project.
- Oracle Financial Report UAT Internal Report Audit Testing and reconciliation.
Confidential, Berkeley, CA
PeopleSoft Functional Lead / Project Manager
Responsibilities:
- Provided a Fit/Gap analysis to the HR and Budget modules for the implementation of the HCM Position Management and particularly in the PeopleSoft Position Resource Tracking feature.
- Provided Campus Solution Suites Assessment for upgrade.
- Provided a recommendation for a Build versus Buy option.
- Evaluated and recommended a Build or Buy option of Hyperion software.
Confidential, Pleasanton, CA
Peoplesoft HCM Application Management Manager
Responsibilities:
- Defined / designed the overall conversion tactics and strategies to migrate data into a single instance global ERP PeopleSoft version 9.1 for a full cycle implementation with eApps.
- Audited and set standards for the use of data fields, data field definitions and data dictionary within ERP reports and testing.
- Worked with System Analysts and Subject Matter Experts to understand and document state of data and level of effort to migrate data. Gathered requirements for the design, development, project tracking and documentation methodologies, including requirements for the change control procedures. Provided expert input to the technology and application selection board.
- Developed detailed ETL project plans, conversion/transformation specifications and data mappings based on requirements. Ensured efficient transform, extract, load of data sets, and be able to clearly interpret business requirement specifications into detailed conversion logic and mappings.
- Provided a detailed Fit/Gap Analysis for a Pension Admin, Benefit Admin and Time and Labor instances to be upgraded from version 8.9 to 9.1.
- Wrote AppEngine and MicroFocus COBOL processes for T&L rules, customizations, exceptions and provided weekly production support to Time Entry, Time Administration, and Batch Processing.
- Designed, developed, unit tested, and implemented conversion tools/utilities or routines including data quality validation processes and efforts results in re-usable assets.
- Project Management efforts to provide weekly status report to the CFO and CIO weekly.
- Worked with Production Support Team (including DBAs), Enterprise Data Warehouse Team and Enterprise Data Integrity Team (Business Owners of Data) to resolve data issues in POS (Point of Sales) system in Retail Sales or implement enhancements across applications in a helpdesk environment.
- Provided knowledge transfer and mentoring other team members.
- Provided ongoing business partnership to the Human Resources global business functions to provide systems IT solutions and support.
- In partnership with the HR organization, developed a comprehensive business functional roadmap and corresponding systems plan.
- Worked with HR Business management to prioritize and execute on HR systems initiatives. Strong foundation and expertise in HR business processes and systems including core HR, Benefits (Ben Admin), Recruiting, Payroll, Time & Labor, Enterprise Learning Management (Taleo).
- Provided leadership in the areas of business analysis, technical design and project management for the development or selection of HR systems and solutions.
- Managed the HR IT team of 10 (6 on-sites, 4 from off-shores) and the PeopleSoft production environment including support of employee and manager self-service customer applications and integrations with other internal applications and external vendors.
- Performed staff’s performance appraisal. Interviewed, selected, trained, evaluated, and counseled all staff in the Applications Support team.
- Prepared and wrote SOW, SLA for contract negotiations.
- Experienced in ETL Business Objects design and coding for Functional Testing, Integration Testing, Regression Testing, Performance Testing, Stress Testing, Load Testing, User Acceptance Testing (UAT) using Confidential 's Rational Testing Tools; Rational Test Manager and Manual Tester, Mercury Test Director, Mercury Quality Center and ClearQuest Test Management (CQTM).
- Participated in finding, tracking bugs and driving to resolution, sharing knowledge by effectively documenting works.
- Served as a part of the responsibility is to install and provide support for a third party software vendor Cognos 7.4 with the possibility of upgrade to Cognos 8 and the development of new Cognos 8 BI applications.
- Used Agile methodology to provide analysis, design, testing, implementation, documentation, and support of quality POS payment solutions. Researched and recommended potential payment solutions to the POS and IS&T Retail Systems organizations, and the retail business partners. Oversaw payment projects from requirements gathering through system implementation. Created a strong partnership with the retail business stakeholders for the successful deployment of payment solutions. Provided ongoing direction and analysis of payment trends and opportunities.
Confidential, San Diego, CA
PeopleSoft HCM Senior Consultant / Data Conversion Manager
Responsibilities:
- Monitored network and application health regularly as a backup Database Administrator.
- Prioritized workload, web/phone cases, and manage workload within SLA.
- Monitored unresolved and aging cases assigned in the analyst work queue.
- Worked with escalation resources within the Confidential and Confidential 's to resolve customer issues as needed.
- Case Resolution
- Researched, responded to and accurately resolve cases, in a timely manner and in accordance with department standards and service levels.
- Function as primary customer contact for all incoming cases as assigned.
- Provided consistent and prompt solutions to customer problems to ensure customer’s satisfaction, utilizing all available resources.
- Accurately documented ticket with replication/troubleshooting steps and resolutions.
- Effectively managed personal queue to prioritize and complete workload to meet and/or exceed response and resolution target defined in department SLA with minimal supervision.
- Demonstrated strong follow-through and consistently keep commitments to customers.
- Ensured that each and every customer is handled with a professional attitude and the highest possible level of service.
- Supervised 6 Level I Analysts and assisted them with case resolution.
- Department Operations
- Participated in department training and team meetings.
- Contributed to an environment that encourages information sharing, cross training and an absolute focus on resolving customer issues quick and effectively.
- Acquired and maintained current knowledge of relevant product, service offerings, and support policies, and understand impact to team.
- Knowledge Management
- Able to use knowledge tools to resolve cases.
- Contributed to the improvement of the knowledge base.
- Participated in the implementation and upgrade of PeopleSoft version 8.3 to 8.9 for Core HR, Payroll, Compensation and Benefit Admin, ELM.
- Participated in the initial kick off meeting and key user meetings to gather information for Fit/Gap analysis.
- Provided Current State report along with the Fit/Gap analysis.
- Provided Gap analysis and recommendations for possible resolution and customization.
- Facilitated meetings with key users and Technical team.
