SUMMARY:

• Innovative and respected leader equipped with high - level of personal and professional integrity offering broad-based background in information systems executive management honed through more than 17 years of experience in all aspects of Software development and information systems.
• Hands-on experience in cost-effective, multi-tiered, cloud, high performance distributed enterprise applications in communications, financial, healthcare and software development industries.
• Expertize in the Communications RODOD Application Integration Architecture pre-integrated solutions packs/PIPs across Cloud-CRM-OSS-BSS that offer improved and optimized PaaS and SaaS services/processes for the Order to Cash, Order quote, capture and service fullfillment.
• Provide guidance on best practices and standards throughout the application lifecycle process.
• Effective at driving business goals, priorities, and changes to produce customer value.
• Expert at technology evaluation, budget and capacity planning, administration and fit-gap analysis.
• Skilled at providing assistance in architecting, designing, integrating, implementing, and maintaining all technology systems, as well as in planning, developing and maintaining complex information systems and other advanced technologies.
• Efficient at supervising and mentoring personnel, as well as in handling multiple projects while effectively creating, managing, and implementing budget plan.
• Recognized and has a proven track record as a strategic thinker, with an open and collaborative style of leadership that foster teamwork, nurture a learning environment for staff, and establish an exceptional service organization that Known for enthusiasm and promptness in understanding and dealing with critical Communication Integration Solutions across Cloud/CRM and OSS&BSS products/teams.

FUNCTIONAL STRENGTHS:

• As a senior IT executive have extensive experience managing Strategic, Business and Technology Transformation Programs. Expertise with Management of Strategic Programs, Consolidation of Global Technology Platforms, Managing Global Cross-functional teams, and Establishing and maintaining relationships with Senior Business Executives (incl. Pillars/VP level executives).
• Highly experienced in a variety of disciplines including Software Delivery ownership, Management, SDLC process and Technology Architecture, Design, implementation. Actively engaged in organization business and IT strategy, business case development, benefits realization, organizational change management, and software selection . Specialized in managing and delivering high quality products efficiently ensuring the best engineering practices alignment while developing the complex Solutions Integrations On premise and Cloud Strategies. Core strengths in:
• Strogn Technical background in Java,J2EE and Open source Technologies
• RODOD preintegrated Communications solutions packs(PIPs) across Cloud/CRM and O/BSS products.
• Automation stratgey - E2E Stack provisoning through Test automation.
• Hybrid and Cloud solutions using AIA/SOA Layer
• RODOD Reference Implementaiton labs and Customer Success/Enablement
• Ownership of Solutions sustenance Patch Release Engineering and manageement through Oracle support process.
• DevOps LabPrime for H/W planning and provisioning for Cloud/On Premise/RI- RODOD solutions.
• Pre sales support as Technical Solution Manager in delivery
• Strategic roadmap development and sustenance support/ implementations.
• Client Interfacing, Onsite / Offshore Coordination
• Adoption of Agile/waterfall/RUP/AMP Hybrid model processes for Delivery management.
• Managed the complete RODOD pre built integration Solutions teams (both Dev&QA) and coordinated across the Cloud/CRM and O/BSS with Solutions offerings, engagement life cycle, encompassing the Quote to offer and Order capture stage through design and architecture of the overall solution; as well as the negotiation and sourcing of business partners and solution components and ultimately the management and delivery of the products.
• Assumed responsibility in providing strategic direction and operational leadership to professionals, ranging about 18-24 team capacity of both Development and QA, and supporting a wide-range of client initiatives across the globe.
• Participated in regular meetings to be updated on the program’s progress by presenting project-related status charts
• Provided status reports on planned activities and progress indicated on the dashboard inputs
• Employed Agile methodology in managing projects, as well as dividing each project into small continuous deliverable software as principle measure of progress to accommodate even late changes in requirements
• Managed the roadmap Product Development and Sustenance Customer engagement that directly/indirectly contributes to about 10M US$ revenue p.a
• Ensured proper management of all the resources and quality delivery of work products, while administering procurement to secure quality resources to keep up with ever changing and demanding need for resources
• Excellent motivating, mentoring and leadership qualities helped accelerate the Solutions offerings in a very cost and quality effective manner in a consistent manner, release after releases.
• Contributed with recommendations for the project plan, schedule, and resource/capacity estimates in collaboration with the other team leads and the Leadership Team
• Performed requirements review sessions with business process owners(PdM-Product Management) to drive the Technical Team in setting the architecture together and partnered with DevOps to size the infrastructure properly
• Capitalized on industry expertise in delivering consulting support to the Architecture Team, encompassing software component architecture and infrastructure architecture for development and integrated development
• Achieved an unattended installation and upgrade/migration plan to build across E2E environments and enabled successive builds collective uptake into Continuous Integration Test env to quantify the quality of Cross products.
• Made major contribution in architecting, designing in business space to provide EBP/Electronic Billing presentment by integration RODOD with BIP and WCC for Tier-1 customers.
• Partnered with PMO and Governance Leadership Team in developing risk plan and risk log to provide confidence, visibility to the stake holders.
• Discussed gathered risks during weekly Integrated Product Teams meetings and Program management(PMO) reviews
• Worked on proving out the E2E Solutions Stack upgrade, aligning to Industry best practices that help customers upgrade the Production solutions stack with minimum or zero downtime.
• Developed efficient and appropriate technical solution for requirements outlined in contract through keen oversight of resources across participating products teams.
• Conducted thorough evaluation of the requirements and actively participated in designing a correct solution by completing comprehensive design sessions with teams
• Rendered strong field enablement and assistance in troubleshooting issues in production systems by closely working with customers and support teams to ensure continued services and operations availability.
• Supported development and QA Team throughout recapitulation and retrospection reviews.
• Rendered keen oversight to the Practice Team, in charge of optimizing information management through content-centric business processes and analytics
• Managed the RODOD Reference Labs support to enable customers have a proven and streamlined path for the E2E stack up in quick turnaround that typically used to take weeks/months together, a significant milestone that been widely appreciated/adopted by field/customers.
• Strategic initiative in defining a process and execution of a Continuous Integration Test platform bed for Solutions, with continued daily feed/uptake of the applications builds in an unattended manner into CFI, that spans across provisioning of the E2E stack, products modeling, enrichment and quality check of the code as it being developed by running the regression test suites and new features Hybrid test automation suites on a daily basis through a complete unattended and automation process that significantly helped reduce the manual, redundant and tedious test verification process.. The CFI process at Solutions level has gained enough maturity and momentum that eventually been evangelized and helped define a Continuous Integration process at the Organization level, a significant milestone.
• Imparted knowledge to the Products and Business Teams on customer management, use case analysis, business rules, and security model
• Provided continuous leadership and guidance to junior resources to equip them with Engineering practices be it technology or process knowledge, which help them to independently write quality code.
• Periodic self/team 360 review process and project assessments as a mentor for all resources
• Facilitated knowledge transfer sessions and turnover meeting with client/Customer Support teams
• Established an open line communication with Edge Application teams and Clients to discuss concerns, as well as include scope and project expectations leading to solid working relationships
• Received commendation from Application teams and clients for thoroughly coordinating the project implementation to the team of subcontractors
• Leveraged technical proficiency in explaining the complexity of the project that could be understood by the internal and external participating teams, SI teams, sales teams and clients.

TECHNICAL ACUMEN:

Platforms: Linux, Solaris, Windows XP/7, Windows 2008, AIX, DevOps

Languages: Java,J2EE,.NET, C#, EJB, RMI, CORBA,COBOL, SQL, PL / SQL, JavaScript, HTML, CSS,, Visual Basic 6.0, VB.NET, C#,JCL, CICS,Perl,Python

RDBMS: Oracle, MS SQL Server, IBM DB2

Frameworks: Spring boot, IC, Web MVC, Struts, JSF, Chef, AngularJS

Application Servers: Web logic, Tomcat, Web Sphere

Cloud: CPQ, ICS, OPS, OCI, Sales Cloud, Service Cloud and Ecommerce Cloud

Analytics: BIP,SQL

Methodologies: OOAD, Agile, RUP, UML and Waterfall

Technologies: JPA,Hibernate,IBatis,EclipseLink, EJB, JDBC, Servlets, Java Thread, JSP, RMI, JAXB, JAXP, JNDI, XML, XSL, XSLT, XSD, XPath, Xercess, SOA, Web Services, SOAP, UDDI, WSDL, WS-*, BPEL, Log 4j,, MQSeries, JMS, MDB, JUnit, Map-Reduce, Maven,ANT

Development Tools: Rational Rose, WSAD, JDeveloper, Eclipse. .NET IDE

Defect Tracking Tools: Bug DB, JIRA

Project Mgmt & Version Control: Microsoft Project, Visual Source Safe, CVS, Clear Case, ADE and SVN

PROFESSIONAL EXPERIENCE:

Confidential, VA

Tech Lead

Responsibilities:

• Offering pre integrated PaaS and SaaS services of the Cloud solutions integrating with Cloud products like CPQ, Sales Cloud, Service Cloud, Commerce Cloud and ICS in addition to offering the traditional On Premise pre integrated solutions, across CRM/ OSS/BSS domain as part of RODOD solutions offerings.
• E2E Stack manageable install process for E2E Stack setup in less than 6 hours that helped SIs, Consulting teams and Customers standup the E2E stack in labs using the Manageable install Kit (Un attended) that include product modeling and enrichment that help illustrate the E2E OOB Business use cases
• Continuous Functional Integration- Continuous integration (CI/D) process for the entire E2E Stack in a seamless way that ensures daily runs of the Stack by up taking /feeding in the latest dev builds across the products on to a Single platform bed that ensured continued regression and new features test harness as early as possible and as often.
• Simulate the production envs with 24/7 long runs with a continued orders capturing in a steady and spike phases that help identify the long run production challenges in house and help develop tooling capabilities.
• Leveraged Operations monitoring capabilities tied together to identify the long run, hard to replicate typical production issues.
• Published whitepaper/guidelines for the live production systems upgrade path in a bing-bang and /or incremental piecemeal manner, with minimum downtime of the Stack. Automation of Unattended E2E stack provisioning has been taken one level forward for this upgrade enablement.
• Designed Test automation strategy and integrated the automation suites to build process for the continued test verification of the E2E solutions on a daily through CI/CD, to ensure the quality in a quick turn around without any manual intervention. This greatly helped cut down the tail end QA testing window and ensured regular quality health check of the E2E solutions as the code being developed in an Agile mode.

Consultant Technical Architect

Confidential

Responsibilities:

• Architecture,Desgin and Development of Missed Call Alert Notification and Syfact Case Management Tool products.

Technologies: Java, J2EE, EJB, Design Patterns, Spring, Web work and Oracle.

Consultant Technical Lead/Architect

Confidential

Responsibilities:

• Architecture,Desgin and Development of R5Batch System of the Core logic product.

Technologies: Java,J2EE, Spring, IBatis, AOP,Oracle

Tech Lead

Confidential

Responsibilities:

• Desgin and Development of FTTP Capacity planning and Management - Vplan .

Technologies: Java, J2EE, Struts, Spring, Hibernate and Oracle.

Tech Lead

Confidential

Responsibilities:

• Design and Development of the following projects during the tenure: Aprimo Enterprise Marketing Management, BankOne IT Risk Management Exception, Shaws DTS, Convergys Mainframe Solution and Mrule, Exelon.

Techno’s: Java, J2EE, EJB,JMS, Struts1.x, .NET, C#, JCL,Cold Fusion, Sql Server and Oracle