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Ibm Sterling Support Specialist Resume

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VirginiA

SUMMARY:

  • Around 5 years of IT experience in Banking, Manufacturing, Supply chain, Healthcare, Shipping and Logistics industry providing Business Process, Data transmission, EDI, Requirements Gathering and Implementation.
  • Experience on Data transmission/EDI Analyst and strong technical experience in B2B Sterling Integration. Possess experience in analyzing, designing, developing and implementation of business flow using Sterling B2B Integrator.
  • Extensive knowledge on B2B integration, production support, testing and implementation.
  • Experienced in working with FTP, HTTPs, SFTP, SSH, AS2.
  • Creating/Modify mainframes jobs of OS/390/zOS and JCL.
  • Working experience in file encryption protocols and transferred all type of files using with encryption software, such as PGP, GPG, PKI.
  • Good understanding of EDI transaction sets like 850, 855, 856, 810, 832, 834, 837, 860, 865 and 997.
  • Experience in design and development of maps and components for B2B integration using SI 5.2.4.
  • Experience of data transmission protocols, transmission servers, telecom Firewall rules and resolution of connection failures.
  • Writing and modifying SQL queries and database structures
  • Extensive experience in B2B integration tools e.g. Sterling Integrator (4.3/5.0/5.1/5.2 ), Sterling file gateway 2.2.4.
  • Working on partners to send/receive EDI transmissions.
  • Sound System Security MFT knowledge - SFTP/SSH; SSL.
  • Experiencing in direct communication with applications via multiple native integration protocols or Axway transfer.
  • Configured Axway single sign-on API to support external user stores.
  • Working knowledge on Business Process with different BPML Services and Adapters.
  • Have good Knowledge in various data formats such as EDI FLAT, CSV, XML and IDOCs.
  • Extensive Experience in integrating Trading Partner set up into SI.
  • Extensive Experience in Java/J2EE Programming-JDBC, Servlets, JSP, JSF.
  • Worked with spring-hibernate, spring validations and spring-JDBC in integration on web-applications.
  • Experience in spring frameworks like spring web flow, Spring core, Spring Security , Spring AOP .
  • Creation of Inbound/Outbound Envelopes, Code lists and Trading Partner set up using FTP, SFTP, FTPS and AS2 Protocols.
  • Experience in working with trading/business partners to research and resolve technical errors.
  • Direct interaction with customers on issues.
  • Experienced writing SQL queries in Oracle, MySQL and IBM DB2.
  • Coordinate work for and with other Business Analysts, coordinate Unit Testing tasks, work with Trading Partners for connectivity issues; liaison between customers and corporate staff or between IT and Business Units; perform system matrix testing.

TECHNICAL SKILLS:

Mapping Tools: Sterling Integrator (5.0/5.2.6), Sterling File Gateway, EDI/ HQ and Sterling CommerceIndustry standards

ANSI X12, EDIFACT, FLAT FILE, .CSV, DELIMITER FILE, IDOCs: EDI Transactions

810, 830, 834, 837, 850, 855, 856, 860, 846, 997.: Programming Languages

SQL: Database Access

JDE, Oracle DB2, AS/400: Operating Systems

Windows 2003/2007/2010, Unix/Linux, Mainframes.: Communication Protocol

AS2, HTTPs, MFT, FTP, sFTP, SSH (PGP encryption& decryption), Connect Direct, AxwayOther Software: MS office, Notepad++, WinSCP, ULTRA EDIT, BEYOND COMPARE, REMEDY TOOL, Visio.

PROFESSIONAL EXPERIENCE:

GE HealthCare , Virginia

IBM sterling Support Specialist

  • Working with customer service requests for internal and external clients and resolving DTS transmission issues.
  • Collaborating with Client's Line of Business staff, other related staff and Client’s File Transfer Customers to accurately support all the functions and capabilities within the File Transfer software product.
  • Analyzing and resolution of escalating problems within the Data Transmission function.
  • Working on IBM Sterling File Gateway and Sterling Integrator.
  • Establishing connection of LDAP, Active Directory, and other authentication systems.
  • Creating partners and network routing/protocols, firewalls, and TCP/IP.
  • Working knowledge relating to an understanding of communication, networking, and internet technologies. This includes such technologies as FTP, sFTP, HTTPs, SSH, SSL, digital certificate.
  • Creating file encryption protocols and transferred all type of files using with encryption software, such as PGP, GPG, PKI.
  • Working on major Batch Job Scheduling application.
  • Conceptual knowledge of Windows Server technologies (WINS, DNS, HPSA Putty, Clustering).
  • Working knowledge on Sterling/IBM Control Center
  • Working knowledge on Sterling/IBM Secure Proxy
  • Working knowledge of XML / Business Process modeling / xPath
  • Working knowledge on (MQ) message queuing facility like MQSeries / Tibco / JMS
  • Writing/modify simple scripts on UNIX Shell Scripting.
  • Writing and modifying SQL queries and database structures.
  • Working on IBM/Sterling Commerce’s Connect products.
  • Creating/Modify mainframes jobs of OS/390/zOS and JCL.

Confidential, New Jersey

EDI Specialist

Responsibilities:

  • Monitoring and supporting with issues reported by customers, suppliers and customer service.
  • Create, maintain and test translation maps (SI).
  • Responsible for all EDI inbound and outbound documents (850 Purchase Order, 855 Order Acknowledgement, 856 ASN, 810 Invoice, etc.)
  • Monitoring EDI systems and communications (VAN/AS2, FTP, SFTP)
  • Reporting and resolving EDI errors in production and testing.
  • Responsible for the implementation of new trading partners for EDI documents
  • Performed EDI mapping, testing administration with SFG on Windows 2008 JDE server
  • Worked on legacy database system (AS/400).
  • Created an EDI mapping for the 3PL and exchange transactions with 3PL providers by using EDI transactions.
  • Worked on 810 mapping (INVOICE) with client partners.
  • Identifying and documenting the systematic improvements and additional efficiencies.
  • Identify and implement best practices in EDI.
  • Modified and maintained RPG programs for loading data to order processing and fulfillment modules.
  • Monitor business processes for AS2 send/receive errors.
  • Develop complex maps based on customer specifications
  • Created flat file definitions and transforms to test maps
  • Worked on SI mapping with the using VB, SQL for programming.
  • Attending meetings with respect to new implementation with the customer.
  • Working daily EDI operations, which included administration, control, scheduling and balancing of EDI documents.
  • Worked with JD Edwards, AS400 teams to export/import maps from test to production after successful end testing.
  • Converting the data from Flat files to JD Edwards, created report to write the non-stock lines to tables F42119 and F42199.
  • Developed business processes to connect to VANs & trading partners to send/receive EDI transmissions.

Confidential, North Carolina

EDI/ B2B sterling Integration Analyst

Responsibilities:

  • Created and modified existing maps with SI Map Editor mapping.
  • Worked on EDI ANSI X12 transactions 850, 852, 855, 856, 810 and 846.
  • Responsible for functional testing of IDOCs
  • Worked on data mapping and data conversion using with Sterling Integrator.
  • Worked on multiple client integrations with a focus on detail orientation and regular status updates with client facing teams as well as IT Management.
  • Designed and developed business processes and maps for the identification, capture, processing, formatting, and dissemination of EDI information using ANSI ASC X12 and EDIFACT Standards,
  • Monitored process in BIS for outbound and inbound documents gathering.
  • Works closely with Enterprise Architecture and business analysts to insure high quality implementations.
  • Attending meetings with respect to new implementation with the customer.
  • Working daily EDI operations, which included administration, control, scheduling and balancing of EDI documents.
  • On-boarding trading partners to EDI
  • Prepared Mapping specification documents.
  • Implementation of B2B sterling Integration, design, develop, maintain and troubleshoot IBM Sterling Integrator custom business processes, Services
  • Accountable for the stability, integrity and efficient operations of the EDI information systems to support admin EDI functions.
  • Provide functional specifications and documentation for business solutions.
  • Developed business processes to connect to VANs & trading partners to send/receive EDI transmissions.
  • Working on communication protocols like FTP, SFTP, HTTPs, AS2, VAN.
  • Working on transforming data between formats: XML, delimited or fixed- format files.
  • Communicate with managers and business stake holders on project statuses.
  • Daily checking Project tracking using tools like JIRA, MS Project.
  • Analyzed the existing maps for data input and output requirements and created detailed logical map documents (mapping guides.)
  • Provide project turnover documentation to the development team, including data mapping specifications
  • Preparing requirements documents and influences business decisions that lead to the right solutions.

Environment: - Sterling Integrator 5.0, Sterling File Gateway, GPM, SAP, UNIX.

Confidential

EDI Analyst

Project Responsibilities:

  • Reviewing the Test Data 810, 850, 855, 856 and 860 received from trading partner.
  • Working on transforming data between formats: XML, delimited or fixed- format files.
  • Communicate with managers and business stake holders on project statuses.
  • Developed mapping guides for all the suppliers.
  • Trading Partner Setup.
  • Creating/Modify mainframes jobs of OS/390/zOS and JCL
  • Worked on data mapping and data conversion using with Sterling Integrator.
  • Worked on multiple client integrations with a focus on detail orientation and regular status updates with client facing teams as well as IT Management.
  • Monitoring of Inbound and outbound supplier and customer Transactions.

Environment: Sterling integrator 5.0, Windows, MySQL.

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