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Salesforce Architect Resume

Washington D, C

SUMMARY:

  • 10 years of experience in the IT industry and around 8+ years of experience as a Salesforce developer/administrator/Configuration and force.com platform. Having extensive knowledge in implementing, customizing and maintaining Salesforce solutions.
  • Around 7year’s Experience in salesforce.com as a Developer using Force.com, Visual Force, and APEX.
  • Experience in writing the SOQL queries
  • Experience in customizing Salesforce CRM for generating web - to-leads and web-to-cases
  • Experience in cloud- and SaaS in Pharma, Pharmaceutical CRM for Bulk drugs companies.
  • Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center.
  • Used Force.com REST API Web services and outbound messaging for implementing web services to integrate External systems and websites.
  • Solid experience with Salesforce AppExchange Apps, configuration and user security permissions in compliance with organizational needs.
  • Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visual force (Pages, Components, Controllers) MVC architecture and Apex Classes, Controllers & Triggers).
  • Experienced in cloud technology and on premise infrastructure integration for Salesforce.com.
  • Experienced in working across various SFDC implementations covering Sales Cloud, Service Cloud.
  • Used Cast Iron WebSphere in Integration and migration.
  • Excellent experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules.
  • Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
  • Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility and Informatica on Demand
  • Good experience in Chatter configuration
  • Effective communicator at all levels of an organization in management and technical roles.
  • Possess excellent communication, interpersonal skills and the ability to work both as a team player and an individual.

PROFESSIONAL EXPERIENCE:

Salesforce Technologies: Salesforce SFA, Apex Language, Apex, Salesforce CRM, Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, Workflow &Approvals, Analytic Snapshots, Case Management Automation, Pharma cloud And SaaS, Pharma CRM.

Databases: MS SQL Server 2000/2005, SSRS, DTS, PL/SQL, Oracle 8i/9i/10g, MS Access, and MySQL, RDBMS

Salesforce Tools Technologies: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com, Excel Connector, SOQL Xplorer, Force.com Platform (Sandbox, and Production). C, C++,C#, Java, Java Script, Action Script, WCF, Silverlight, LINQ, SQL,UML, HTML,XML, XHTML, DHTML.

Web Design Tools: SQL Query Analyzer, SQL Profiler, Adobe Photoshop, Dreamweaver, MS Office, Visio 5.0, Adobe Acrobat Pro, Adobe Flex Builder.

Database: MS SQL Server 2000/2005, PL/SQL, Oracle 8i/9i/10g, MS Access, and MySQL.

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, Washington D.C

Salesforce Architect

Responsibilities:

  • Responsible for Developing various Salesforce Customized applications and delivering the code on time as expected from the client.
  • Handled all the defects from the business analyst’s and solved all the defects that have been posted by the business.
  • Worked on various Reports and Dashboards.
  • Used new release of validation rules to overcomes the salesforce.com validation rules.
  • Achieved a great success in building a Highly Customized application in Force.Com using Java Scripting and J query with Salesforce Lightning Design using HTML 5.0.
  • Built a BUDGET application with full customization on Financial Services with out of the box functionalities.
  • Worked on both Sales Cloud and Service Cloud implementation of the Salesforce environment.
  • Handling multiple projects with different clients.
  • Responsible for Architecture in integration with multiple systems and third party websites and data bases like SQL and Big Data using Mule soft and informatica.
  • Responsible in creating tasks for the developers and making sure they follow the best practice in writing code and test scripts.
  • Getting approval from the client for the development hours of the developers
  • Coordinating and supporting the offshore deployment team in deployments.
  • Responsible for design sign off buy giving proof of concepts (POC).
  • Facing the client on everyday basis in interpreting between the business and developers.
  • And handling the CR’s Change Requests and working closely with the testing team as well.
  • Responsible for Architecture in by building the data model and ER(Entity Relationship) as well. Data Migration from different Legacy systems as well.
  • Responsible in creating Functional Specification Document (FSD) and Technical Specification Document (TSD).
  • Maintaining a lot of documents including TSD and FSD and Deployment Sheet as well.
  • Working with a health care client in Transitioning from Microsoft Share point to Salesforce classic, using communities with an Authenticated process in accommodating work space in creating multiple visual force pages as a private domain for each business partner. And converting all the individual policies holders into users data into salesforce from people soft into salesforce users as a data migration project.
  • Implemented SSO from multiple systems.
  • Responsible for delivery and deployments.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, XML, JavaScript, Controllers, Sharing Rules, Visual force Pages, Workflows, Email Updates, .NET Framework,C#, Web Services API, Service Cloud, Oracle EBS, Oracle on Demand, Oracle Fusion Middleware, SOA, Siebel.

Confidential, Cleveland, OH

Sr. Salesforce Tech. Team Lead

Responsibilities:

  • Handling 3 projects with Team of 11 developers, 2 BA, 2 suggestion architects, 2 Project manager off-shores in developing Various Visual Force pages, Apex Classes and Apex Triggers.
  • Collecting the requirement direct from client with suggestion architects.
  • Task distribution to each team member.
  • Taking call with each team member every day to know that they are following the best practice and progress of the given task.
  • Responsible for the project delivery part.
  • Doing meeting with client and BA every day to know more about the client recruitment. And see that the team follow the best practices and run the test cases to see if the code coverage is fulfilled to migrate the code from one Instance to another and into production too.
  • Used Data Stream feature in Marketing Cloud Connect. Where we utilized data across all digital marketing in the entire Salesforce Platform including Custom Objects.
  • Worked data cleaning with Excel sheet to avoid duplicate record using external id.
  • Used it to synchronize the data from Salesforce CRM to Marketing Cloud account. With Data Schema & relationships in Salesforce CRM.
  • Did integration Using a tool Workbench to Migrate data from Siebel CRM to Salesforce CRM into Marketing Cloud account.
  • Worked data mapping using excel to map all the existing fields from client .Net application to salesforce.
  • Experience in working on Sales Cloud as well as Service Cloud and Partner, Customer portals
  • Used to handle various Sandboxes for each each project, where I was actively involved in 3
  • Projects like (NEXTGen CRM, KRR, PCS).
  • Worked on Salesforce workbench to perform SOQL and other DML operation similar to Data Loader and Query Editor in developer console.
  • Worked on various Salesforce.com Standard Objects like Lead, Account, Contacts.
  • Handled Users around 2000 users in one environment.
  • Responsible for creating requirements and tasks for the offshore team.
  • Played a major role in the deployment process which goes into live and had to assign tasks for each developer in playing different roles.
  • Responsible for Integration, Migration and delivering the code on time as expected by from the client.
  • Handled all the defects from the business analyst’s and solved all the defects that have been posted by the business.
  • Worked on various Reports and Dashboards.
  • Used new release of validation rules to overcomes the salesforce.com validation rules.
  • Was responsible for delivering the july release into production.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, XML, JavaScript, Controllers, Sharing Rules, Visual force Pages, Service Cloud, Workflows, Email Updates, .NET Framework,C#, Web Services API, Oracle EBS,Oracle on Demand, Oracle Fusion Middleware, SOA, Siebel.

Confidential, Menlopark, CA

Sr.Salesforce Developer

Responsibilities:

  • Gathered user and functional system requirements via workshops, interviews and workflow storyboards and Working with stakeholders and project teams to prioritize collected requirements.
  • Developed Java Script methods for doing two actions on a single button click, to overcome theSalesforce limitations.
  • Developed various VisualforcePages, Apex Triggers to include extra functionality and wrote ApexClasses and Controller to provide functionality to the visual pages.
  • Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
  • Leveraging Sales and Service Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management and Lead Management
  • Worked on various AppExchange products according to the needs of the organization.
  • Worked on various Salesforce.com standard objects like Case Management, Accounts,
  • Contacts, Content, Reports and Workspaces.
  • Create a SOQL query using Date Range and multiple Users ID for the Data Loader and many more
  • Used Vlookup functionally in Excel to pull data from cell base on coordination in order to short out in the right order from random set of data.
  • Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
  • Creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook nd Outlook to Salesforce successfully.
  • Developed Client side pagination process with all the details.
  • Developed Custom Validations to override the Salesforce default validation rules.
  • Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
  • Used C# in various Salesforce and Force.com requirements whenever needed.
  • Complete bulk imports of data using Apex DataLoader.
  • Used it to synchronize the data from Salesforce CRM to Marketing Cloud account.
  • Deployed the code developed in the Dev Sandbox to theTest Sandbox and the Production sandbox.
  • Involved in Unit Testing, for the customizations and developments done during the project.
  • Communicating regularly with the SFDC designated super users to support them in their role and provide information and training on new features and functionality.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, XML, JavaScript, Controllers, Sharing Rules, Service Cloud Visual force Pages, Workflows, Email Updates, .NET Framework,C#, Web Services API, Oracle EBS, Oracle on Demand, Oracle Fusion Middleware, SOA, Siebel.

Confidential, Detroit, Michigan

Salesforce Developer /Administrator

Responsibilities:

  • Involved in setting up both Netsuite and Salesforce.com implementations..
  • Tailored several workflows to suite business needs.
  • Designed and developed custom pages using Visualforce and Javascript to provide better UX.
  • Developed an Integrated solution for porting orders from Netsuite to Salesforce.com.
  • Integrated Pacejet for fulfilling sales orders using web services.
  • Designed and Developed retriggering rules and mechanism for data and transient errors.
  • Built custom sharing rules and role hierarchies for users.
  • Worked with Production support team and fixed the issues on On-Demand basis.
  • Added error handling functions to existing code to make it more robust and to make it easily expandable to handle future requirements.
  • Had to access accessSalesforce using C#.
  • Worked on Cast Iron Integration Solution which simplified application migration and integration.
  • Accessed partner API using C#. Which was basic task to go further on the work.
  • Developed complex functionalities using APEX, VF and Javascript where appropriate.
  • Used Data loader to make bulk upload of client data.
  • Worked with App exchange application informatica for data migration.
  • Developed custom search functionality for accounts and contacts using SOSL..
  • Enabled and used API only user for performing regular updates from legacy system using REST API.
  • Developed triggers for complex workflow rules working around the governor limits.

Environment: Saleforce.com platform, Netsuite,, WSDL, Apex, Visualforce, C#, Data Loader, HTML, Java Script, Workflow & Approvals, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandboxes(Developer sandbox, Configuration only, Full sandbox) Eclipse IDE Plug-in, Windows XP.

Confidential, Richmond, VA

Salesforce Developer /Administrator

  • Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
  • Interacted with various business team members (JAD Sessions) to gather the requirements and documented the requirements.
  • Used Pharmaceutical CRM for Bulk Drugs for companies like API in salesforce.com
  • Implemented Pharma Cloud and SaaS.
  • Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
  • Developed various Custom Objects, Tabs, Components and Visualforce Pages.
  • Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists and complex page layouts.
  • Create complex workflows and Approval processes.
  • Implemented Data segregation through Record Types and Field level security.
  • Developed and maintained validation rules and custom workflow.
  • Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
  • Explorer used as an integration tool for a app exchange in Force.com.
  • Audited, uncovered and resolved data integrity issues with legacy systems.
  • Complete bulk imports of data using Apex Data Loader.
  • Developed and maintained custom reports.
  • Batch reassignment of accounts and opportunities based on organizational changes.
  • Prepared training materials for business use.

Environment: Saleforce.com platform, Apex Language, Pharma CRM, Pharma Cloud and SaaS,C#, Visualforce Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Confidential, NJ

Salesforce Developer

Responsibilities:

  • Involved in group for requirement gathering throughout the planning and implementation.
  • Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
  • Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Cases, Solutions, Forecasts, Reports, and Dashboards.
  • Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
  • Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
  • Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
  • Possess comprehensive understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
  • Designed and developed VisualForce pages based on the business requirements
  • Used the sandbox for testing and migrated the code to the deployment instance after testing.
  • Provided ongoing SalesForce.com maintenance and administration services including periodic data cleansing, custom objects, workflow.
  • Interacted with the SalesForce.com premium tech support team on a regular basis.
  • Used Chatter to communicate remote employees and to share the confidential large files with co-workers.

Environment: SaleForce.com platform, Visual Force Pages, Apex Language, Data Loader, HTML, JavaScript, Sandbox data loading, Eclipse IDE,VSS.

Confidential, Jersey City, NJ

Java Developer

Responsibilities:

  • Written XML Document Type Definition (DTD) to get data from GPSIS in specific format.
  • Modified current database design to accommodate required changes.
  • Design/Develop personal measure module in IBSC to manage individual client’s personal measures.
  • Utilized existing STRUTS framework as well as written Action Dispatchers, JDBC Mappers, JSPs Custom Tags.
  • Integrate module in current application and test in various environments like Test, Pre-Production, and Production.
  • Add measure information popup to the current scorecard JSP.
  • Created DIV layer in the JSP which consists of all measure details.
  • Written JavaScript functions to show/hide/print popup.
  • Modified existing CSS files to meet GPSIS display and print standards.
  • Add job share feature to IBSC.
  • Switch from own SQL/JDBC Mappers (Relational mapping) to Hibernate persistence classes (Object/Relational mapping), which subsequently improves performance. Used Hibernate 3.0 API.
  • Used AJAX (Asynchronous JavaScript + XML) methodology to enhance current user hierarchy display.
  • Involved in testing applications in different stages e.g. TEST, Preproduction, and Production.
  • Involved in Critical Bug fixes and Enhancement of application.
  • Used Subversion to implement version control System.Carry out rigorous project plans and promptly meet deadlines to fulfill customer requirements.

Environment: Java 1.4, J2EE, JEE, JSP, JavaScript, DB2, JMS, Web Logic 8.1, Apache Struts, PVCS, JUnit, Hibernate 3.0, AJAX, Lotus Notes, Windows XP, Novell Networks, Textpad, Microsoft Office 2003.

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