SUMMARY:

• Over all 8 years of IT experience with 5+ years of experience in Analysis, Design, Development, Customization and Deployment in development of Web based Applications using salesforce.com CRM platform and 2 years’ experience with java/j2EE technologies.
• Proficiency in Salesforce.com developer including Apex Classes, Triggers, Visualforce pages, Migration Tools, Jitter bit, Force.com API.
• Having good Working knowledge in sales cloud, Custom cloud service cloud and Apex Programming on Force.com Platform.
• Strong knowledge of software development life cycle (SDLC) object design and comfortable with force.com sites and force.com platforms.
• Experience with Salesforce Lightning, built Salesforce1 mobile apps using Lightning components and worked on rollout from Classic to lightning experience.
• Hands on experience in working methodologies like Waterfall, agile/Scrum methodology Also Familiarity with data platforms, such as Pardot.
• Managed release readiness and success criteria based on business requirements.
• Experience in designing, creating and implementing profiles, roles, record types, page layouts, custom formula fields, validation rules, field dependencies, validation rules assignment and workflow rules, escalation rules, communication templates, approval processes and reports, and configuring security settings.
• Participated in all stages of Software Development Life Cycle (SDFC) i.e., System Analysis, Design, development and Testing.
• Expertise with Object Oriented Design (OOD), Analysis (OOA), based on Unified Modeling Language (UML) architecture.
• Strong experience in Web technologies like XML, Java Script, CSS, HTML, and SOAP.
• Profound experience in writing SOQL and SOSL queries.
• Strong Knowledge in data migration from Excel, MS outlook using Data loader, import wizard and also few other tools like Informatics Cloud, Apex Data Loader and Cast Iron.
• Worked with force.com IDE, Data Loader and Sandbox environments.
• Excellent experience in java and j2EE technologies like JDBC, JSP, XML, JavaScript, JMS, Servlets, Java Mail, EJB.
• Experience in working with eclipse IDE with force.com plug - in environment for writing Business logic in Apex.
• Profound knowledge in Integrating Salesforce Data with 3rd party systems using SOAP and REST API web services.
• Proficient in working with JIRA and confluence.
• Expert in deployment activities using Change sets, Ant Migration Tool and Force.com IDE for migration in multiple environment including production environment.
• Knowledge and hands on experience of the fundamental capabilities of Apttus CPQ.
• Having good knowledge in Best practices for Salesforce and Force.com Platform.
• Ability to work independently and also in a team.
• Excellent interpersonal skills towards building relationships at all organizational levels with ability to work well in a dynamic team environment.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, ApexClasses/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects.

Languages: Apex, Ajax, C, C++, Java, Java Script# and VB6.0, VBScript, UML, HTML,XML, XHTML, DHTML,SQL, Perl .

Eclipse, Force.com Eclipse IDE Plug: in, Force.com Explorer, Force.com DataLoader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production) QTP, Winrunner, QC, Bugzilla, Load runner and Sand box testing.

Tools: Apex Data loader, Sublime, Mavens Mate, GitHub, Eclipse IDE Plug-in.

Database: Force.com DB MySql, Oracle 8i/9i/10g/11g, Microsoft SQL Server 2000/2005/2008, DB2, Java DB

Web Technologies: HTML, CSS, Java Script, jQuery, angular Js, XML, XSLT, Java/J2EE, Servlet, JSP, Struts

Visualization Tools: Tableau 8.3 Desktop, Tableau Server and Reader

Operating Systems: Windows 98/NT/XP/Vista/7, Linux/UNIX.

MS power: point, MS Excel, MS Visio, MS Project 2013, Rational Rose Enterprise Edition.

PROFESSIONAL EXPERIENCE:

American Express, Phoenix AZ

Sr. Salesforce Developer

Responsibilities:

• Interacted with Business users for analyzing user stories and provided design solutions and created development tasks for each user story.
• Providing expert level assistance to the development team on technical issues
• Written Apex Classes (Controllers - Custom, Extension), Triggers on various objects to meet business requirements.
• Responsible for coordinating/deploying releases of the software.
• Embedded custom external Java Script, jQuery resource in the Visualforce pages and used Java Script functions across multiple Visual force pages.
• Implement a standardized deployment schedules that delivers hotfix, minor, medium and major releases (using GitHub, eclipse)
• Experience in creating Unit testing and validation of CPQ including products, pricing, quoting etc.
• Written SOQL, SOSL queries in Apex classes & Triggers with optimization and to avoid Governor Limitations while large data processing.
• Worked on integration by writing REST web service classes for inbound calls to salesforce using @REST Resource, @HTTP post, @Http Get and @HTTP Delete annotations.
• Developed Lightning components using Lightning app builder by incorporating Lightning Design system styles in the components for salesforce1 and lightning.
• Written Apex Unit Test classes for unit testing and increase code coverage for all Apex classes, triggers, Batch and Web Services classes and used new annotations like @test Setup to setup test data for each test class.
• Configured and customized sales cloud, service cloud, Standard objects like Accounts, Contacts, Opportunities, Products, Cases, Entitlements.
• Strong experience with source control tools Git, built salesforce code from the repository.
• Exposed APEX classes as Rest APIs and triggered workflows from third party applications.
• Continuously improve release processes.
• Developed Email templates in Text, HTML and Visualforce for setting up email alerts for auto response and data updates.
• Created and maintained the documentation for Design, Migration and Integration.
• Deployed applications from sandbox to sandbox/production using ant migration tool, Eclipse and Change Set.

Environment: Salesforce CRM, Apex Language, Visualforce pages, Triggers, Batch, Schedule, Controllers, Web Services, Lightning Components, Salesforce1, Process Builder, Workflows, Approval Process, Sharing Rules, Reports, Dashboards, SSO, HTML, CSS, JavaScript, jQuery, Eclipse IDE, Data Loader, Force.com Ant Migration tool, Change Sets, Git.

Confidential, Woonsocket, RI

Salesforce Developer

Responsibilities:

• Worked with Business System Analyst to provide recommendation and designed the Best Solutions for implementing new business ideas.
• Development, implementation and update focusing on Sales cloud and Service cloud.
• Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.
• Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.
• Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.
• Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.
• Integrated Salesforce.com with external systems like Oracle and SAP using SOAP and REST API.
• Configured and used source control tool Git to maintain repositories for various releases.
• Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API.
• Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.
• Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.
• Created and maintained Reports and Dashboards to provide fast access to key business metrics.
• Experience with migration of CPQ across environments including experience with the Apttus migration tool
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on different Sandboxes for development & testing; Involved in migrating the code to production instance in installments using Change Set.
• Involved in Test configuration Apttus within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.
• Used Informatica Cloud Data loader for data loads to and from external systems
• Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.

Environment: Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows

Confidential, Lisle, IL

Salesforce Admin/Developer

Responsibilities:

• Understand the business Scenarios and customized the business solution using Saleforce.com and force.com platforms.
• Involved in creating the functional Documents and Business Requirements.
• Implemented business Scenarios using Custom objects, Custom Fields, Custom Tabs, Standard Objects, Reports and Dashboards
• Used Force.com IDE for development for Visualforce Pages, Apex classes, Triggers and debugging and analyzing logs.
• Designed, developed, test and deployed custom Salesforce applications software using APEX in the applications. Also created, managing development and continuous Integration using Jenkins.
• Properly identify and commit all declarative SFDC changes from Admin team into GitHub
• Worked with SOQL and SOSL queries for larger database DML operations.
• Designed various web pages in Visualforce page for functional needs within Salesforce
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created Workflow Rules, Tasks, Email Alerts, Auto response rules and Components to suit to the need of the applications.
• Perform hands-on arrangement outline, architecture solution, design guides, prototyping, confirmation of-ideas, and advancement errands as required in help of present and new tasks.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.
• Used Data Loader and Import Wizard for Insert, Update, and Bulk Import and Export of data from Salesforce.com objects. Used it to Read, Extract , and load data from Comma Separated Values (CSV) files.
• Setup Salesforce security control using profile, Role, Global sharing setting, Sharing rules.

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential, Marietta, GA

Salesforce Consultant

Responsibilities:

• Gathered all the requirements, made them as functional points.
• Meetings with stakeholders to improve productivity and performance assurance.
• Worked on custom objects, Approval Process, Web services, Integration with Microsoft Great Plains Accounting software via third party APP (DB Sync).
• Used Data Loader for insert, update, and bulk import or export of data from (SFDC)
• Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Configured IBM Cast Iron with Salesforce cloud.
• Designed and deployed the Custom objects, Custom Fields, Custom tabs, Validation rules, Email Templates, Auto Response Rules, Assignment Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Worked with the (SFDC) Sales force to (SFDC) Salesforce functionality and automate the process for record sharing from one organization to another organization.
• Integrated IBM Cast Iron with Salesforce.com using web services.
• Developed various Custom Objects, Reports, Tabs, Components and Visual force Pages and Controllers for different user profiles based on the need in the organization.
• Migrated data from .NET to Sales force using DB Sync.
• Worked on sharing rules by setting an Organization-wide default sharing access level, and then grant additional access based on the Requirement.

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in..

Confidential

Java Developer

Responsibilities:

• Part of the team which was responsible for designing and developing a web based application on Spring MVC architecture standards.
• Used Java, WebLogic 5.1,6.1 and 7.1, EJB 2.0,Java Mail, Struts, Servlet, JSP, JMS, XML, HTML, JDBC, SQL, Oracle 8i and JavaScript.
• Installed and configured WSAD as a development environment.
• JSP Pages are written using Custom Tag Library which create standard tag used in the aplication.
• Used easy soft driver to connect to a flat file and to retrieve data.
• Used XML in some modules using DOM to send the data to and from the server/database
• Written SQL Queries, Triggers and Stored Procedures/functions to handle all the database functions like fetching, inserting, deleting, updating.
• Used CVS for version control of the product.
• Used JSP’s to create the front-end screens for the module.
• Used Struts frame work to develop the web Tier.
• Solid understanding in Object-Oriented analysis and design.
• Worked on various Design Patterns, UML and Enterprise Application Integration also Used Junit to do unit testing of different modules.
• Involved in validating and reviewing team members modules.
• Involved in data integration for the new tracking system and other production subsystems using TIBCO 3.5.
• Involved in integration testing of modules in various testing environments.

Environment: Java, J2EE, XML, HTML, LDAP, EJB, JSP, JDBC, Servlet, SOAP, Struts, JNDI, Unicode.