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Business Analyst Resume

Bloomington, IL

SUMMARY:

  • Business Analyst with over 8 years of diverse experience in all phases of the Software Development Life Cycle (SDLC) with strong experience and in - depth knowledge of Business Processes, Change management process and Test management in diverse industries.
  • Experience in gathering Business and Functional Requirements, developing Use Cases, conducting GAP analysis, SWOT analysis, Cost benefit analysis, Risk analysis, modeling Businesses Processes, and preparing Training manuals.
  • Expertise in Creating Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity diagrams, Class diagrams, Sequence diagrams, Collaboration diagrams and State chart diagrams.
  • Expertise in business writing skills in developing Business Requirements Document (BRD), Use Case Specifications, Functional Specifications Document (FSD), Systems Requirements Specification (SRS) and Workflows
  • Conducted JAD sessions with management, SME’s, vendors, users and other stakeholders.
  • Used Rational Requisite Pro to gather and manage requirements; designed and managed project templates, use case templates, requirement types and traceability matrix in Requisite Pro.
  • Experienced in gathering Business and Functional Requirements, documentation, developing Use Cases, User Stories and Acceptance Criteria, modelling Businesses Processes, and preparing Training manuals
  • Facilitated Scrum Daily Stand-up, Backlog Grooming, Sprint Planning, Retrospective agile ceremonies and maintained Product Backlog
  • Expert in using Agile Development methodology/defect tracking tools like JIRA and Rally
  • Tracked analytics for Web and Mobile created through AEM using Adobe Analytics (Omniture), DTM, Google Analytics and Tealium.
  • Functional expert in Web Content Management Systems (Adobe Experience Manager- 5.6/6.0 and 6.x).
  • Experience in ETL
  • Proficient in SQL server and Oracle Queries
  • Experienced in preparing RTM, Test Summary and Defect Summary reports.
  • Effective communicator and able to work collaboratively with project stakeholders to meet deadlines and account for deliverables.

TECHNICAL SKILLS:

Operating Systems: Windows 2000/XP/NT

Software methodologies: Waterfall, UML, Agile

Requirements Management Tools: DOORS Fastrak, Rational Requisite Pro, Jira, Rally

Business Modeling Tools: MS VisioDatabases: MS Access, Oracle, MS SQL Server 2000.

Testing Tools & Others: Jira, ALM & Quality Center, Sales Force, Informatica, UNIX, PUTTYWeb Content Management: Adobe Experience Manager

Analytics: Adobe Analytics

Asset Management Tool: Digital Asset Manager (DAM)

PROFESSIONAL EXPERIENCE:

Confidential, Bloomington, IL

Business Analyst

Responsibilities:

  • Coordinate and conduct meetings/Tele-conferences with other SME’s, Business Analysts, System Analysts and Business partners to understand project scope/feasibility.
  • Identify Use Cases, Alternate Flows, Business Rules, System Rules and Business Process.
  • Provide input to developing and modifying systems to meet client needs and develop business specifications to support these modifications.
  • Closely worked with the design teams in understanding the UI and UX aspects that Business requested and how it transforms to AEM component designs.
  • Designed the functional documents and the AEM component wireframes for the technical teams to build the components.
  • Involved in discussions regarding the templates for building different pages.
  • Involved in technical discussions with AEM architects and AEM developers in design aspects of Page hierarchy and site structure.
  • Worked on requirements for defining the Workflows in AEM.
  • Closely worked with the design teams in implementing a better User Experience that resulted in increased customer engagement by 13%.
  • Develop test conditions reference document listing all high-level business scenarios.
  • Participate in and facilitate testing documentation reviews and walk-through.
  • Responsible for Creating/Reviewing and delivering System Test plans, Test cases, Requirement Traceability Matrix.
  • Involved in UAT to verify whether all the User Requirements were catered to by the application.
  • Involving in writing SQL queries and SOQL queries to verify data quality

Confidential, Bloomington, IL

Business Analyst and Quality Analyst

Responsibilities:

  • Worked closely with the SMEs and Business areas to understand the business process and document them.
  • Worked closely with different areas for the new fields that should be incorporated in to the User Interface, which are data requirements and data rules applicable to each area.
  • Worked and documented the Business process, Business requirements, functional requirements and non-functional requirements with in consultation with the users and the Business partners.
  • Defined scope, charter, service management deliverables, Requirements.
  • Analyzed documented and established traceability requirements using Test link tool.
  • Assigning work and leading the junior Business Analysts to establish the timelines and overseeing the completion of the documents and deadlines with in the project.
  • Monitoring and coordinating with the Technical team and Business partners extensively to complete the Design for offshore development and Testing. Played a crucial role in coordination and establishing norms.
  • Designed the functional documents and the AEM component wireframes for the technical teams to build the components.
  • Involved in discussions regarding the templates for building different pages.
  • Involved in technical discussions with AEM architects and AEM developers in design aspects of Page hierarchy and site structure.
  • Worked on requirements for defining the Workflows in AEM.
  • Test environment configuration management Communicate configuration management issues and events
  • Review test results and assess defect impact and application quality using Defect Tracking tool.
  • Review selenium automation features
  • Knowledge of continuous integration using Jenkins

Confidential

Business Analyst

Responsibilities:

  • Gathered Business requirements for development and test on contracts with valid pay schedules, amendments, agreements, and letters of understanding for Agents, Agent Team Members, and Agency Interns.
  • Create BRD and converted to FRD.
  • Attending weekly Tele-Conferences with Onsite QA team and Onsite BAs to evaluate the testing process.
  • Analyze gathered requirements data, verify requirements and create business requirement specifications (BRS).

Sindu Synergy

Business Analyst and QA

Responsibilities:

  • Identified the project scope and Provided Test estimates based on the project scope. Performing end to end project Management tasks for every testing stage of the project to ensure delivery of all projects within established SLA’s.

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