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Sap Otc Business Analys Resume

Hercules, CA

SUMMARY:

  • Over all 20 plus years of IT experience which includes 8 years of SAP Sales & Distribution (SD) OTC with two full life cycle implementation experience. Experienced in Project implementation skills including discovery phase, requirements gathering, AS - IS and TO-BE analysis and its documentation, Preparation of Functional specification, using SAP Best practice methodologies such as ASAP methodology. Primary focus in design and development of Order-To-Cash (OTC) process with a strong understanding of cross functional integration with MM, WM, and FI modules.
  • OTC EXPERIENCE: Inquiry, Quotation, Sales Order, Rush Order, Cash Order, Back Orders, Scheduling Agreements, Contracts and Rebates. Also have experience in Availability Check (ATP Quantity and Production Allocation), MTO (Make to Order), configuration BOM, Third Party Order processing, Intercompany billing and Account determination.
  • Experience and expertise in Middleware monitoring between ECC6.0 and CRM to replicate master data, customizing objects and transactional data
  • MASTER DATA MANAGEMNT: Experienced in SAP Data Conversion using LSMW (Legacy System Migration Workbench).Configured and customized several aspects of SAP SD Master Data components. Proficient in Configuration, Customization, and Coordination Aspects of SD Master Data, Customer Master, C2C ( Client to Customer ), Material Master and Pricing Data.
  • PRICING: Strong experience in Customizing Pricing process (Condition technique, Condition types, Access sequence, Condition tables, Condition records, Scale pricing, Rebates, and Discount Conditions and Tax Condition types. Interacted with ABAP team members and provided them support for developing user exits for special Pricing ROUTINES.
  • AGREEMENTS: Scheduling Agreements, Contracts (Quantity contracts, Values Contracts) and Rebates Agreements. Consignment Fill Up, Consignment Issue, Consignment Return and Consignments Pick-up.
  • SAP EDI/ALE/IDOC: Skilled in EDI Interfaces. Various inbound/outbound standard and custom IDOC types mapping. Provided SAP SD/EDI technical and non-technical support. Team member and end-user on various EDI transactions and IDocs error resolution techniques. Good knowledge of EDI translators, Flat file, XML, partner profile, ports, RFC and distribution module. Have experience working and troubleshooting IDOCs (856, 855, 850, 812 and 810). Develop and implement new output determination strategy to facilitate migration of EDI trading partners and process non-migrated customers without disruption.
  • ABAP: Good understanding of ABAP/4 Programming, Reports, User Exits and ABAP Queries
  • TESTING: Experience in HPQC, Unit Testing, System Testing, Integration Testing, Performance Testing, Regression Testing and Unit Acceptance Testing.
  • SUPPORT: Provided Production Support solving end-user problems in SD/MM transactions.
  • Enterprise Software: SAP R/3, 4.0 B, 4.6B, 4.7, ECC 5.0 / 6.0, SAP CRM 5.0/6.0 /7.0 EHP1.

TECHNICAL SKILLS:

Enterprise Software: SAP R/3, 4.6C, 4.7, ECC 5.0 and 6.0

Languages: C, C++

Databases: MS Access, SQL Server, My SQ

PROFESSIONAL EXPERIENCE:

Confidential, Hercules, CA

SAP OTC BUSINESS ANALYST

  • Strong work experience of SAP configuration in SD OTC area.
  • Outstanding knowledge of entire SAP modules and software testing procedures
  • Experienced in interpreting business needs and integrating them into systems programs
  • Skilled in developing and implementing business and system process development.
  • Provided functional and information system support for business process.
  • Identified and solved business issues by making changes in systems and operations.
  • Analyzed systems requirements and designed and implemented SAP programs.
  • Worked closely with the technical teams and delivered technical solutions.
  • Assisted in business process and AR billing process areas.
  • Analyzed, validated, and documented system and business requirements.
  • Identified gaps in business operations and suggested solutions.
  • Liaised between heads of the departments and resolved issues.
  • Provided technology solutions related to logistics, finance, and controlling systems.
  • Preparing training manuals for employees and writing functional specifications.

Confidential, Philadelphia, PA

SAP SD OTC EDI Consultant

  • Working extensively on Intercompany Billing project for the client.
  • Configuration of PI01 and PI02 Condition Types at Sales order, IV01 and IV02 Condition types at intercompany Billing Document level.
  • Implemented SAP OSS notes 195094 with USEREXIT PRICING RULE for the configuration of Pricing Procedure and Condition Record for IV01 and IV02 to allow enter manually at sales order or billing level.
  • Using Exclusion Condition Configuration so condition Types IV01 overrides IV02 in IV billing document.
  • With the help of ABAP Implemented Billing Block using a User Exist if no Condition Record existed then do not save sales order.
  • Defined Copy control Rules for LF to F2 and IV documents.
  • Configuration of Third Party and Stock Transfer Order (STO) process.
  • Configuration of Pricing, Account Determination, Sales, Billing and third Party configuration.
  • Configuration of Output Determination using condition technique for sales, delivery and billing output types with different media such as Print, email, Fax and EDI (810,812,850,855 and 856).

Confidential, Bridgewater, NJ

SAP SD OTC Consultant

  • Provided functional support for the OTC Sales and Distribution process at L2 and L3 level.
  • Designed and configured a 3rd-Party process covering - Planning, Replenishment, Delivery, Receiving, Inventory Movements and Customer Sale.
  • Develop technical specifications for inbound and outbound IDocs customization, output determination procedures and custom ABAP programming.
  • Develop detailed cutover task plan for EDI and ALE implementation.
  • Coordinate unit and functional integration testing with EDI subsystem team.
  • Management of business transactions that includes Pricing, Account Determination, Basic Functions, third Party configuration and Rebates Agreements.
  • Configured Sales Documents types and Partner Determination process.
  • Created Output forms as per business requirements, interact with ABAP team to get the required Output format and reports in documents, bills, labels and shipping notifications.
  • Created training documentation and conducted seminars for super users and end users training.

Confidential, Billerica, MA

SAP SD OTC / Support Consultant

  • Handling Customization, Configuration and Enhancements OF OTC related issues.
  • Maintenance support includes solving the service request raised by the end user by providing effective solutions for business within the time frame agreed upon in the SLA.
  • Used LSMW to transfer Master Data from Legacy Systems to SAP System
  • Customizing Alternative Product selection, Consignment process, Material Determination, Material Listing/ Exclusion, and Free Goods.
  • Worked in Complex Pricing Procedures: Use of Special Functions within pricing (User Exits, Condition Table’s Maintenance, and Alternative Condition Types etc).
  • Involved in preparation of Technical Specifications, review of Routines & User Exits, Preparing Training Material, and Documentation.
  • Developed and customized reports in SD module such as sales order report, which covers all organization levels, delivery status, invoice status, shipping details and partner function details.
  • Pricing Procedure Determination and maintenance.
  • Handling Tickets on Day-to-Day business and Interacting with the client.
  • Interactions with cross Functional consultants.
  • Responsible for resolving the cases.

Confidential, Springfield, IL

SAP SD EDI IDOC / Support Consultant

  • Interacted with the users and subject matter experts (SME) and resolved transactional and configuration related issues.
  • Worked on an enhancement where business required during creation of a sales order process from a quotation, the system must not copy the order quantity and schedule lines of the line item, but merely the header and line item data.
  • Maintained Copy control rule to ensure proper flow of data and information in sales and billing.
  • Worked with technical resource in creation of new T-codes for various z-reports and getting roles assigned for new T-codes as per business request.
  • Provided Production Support for the Monitoring, Tracing, Workflows, and Re-Triggering of IDOCs (856, 855, 850, 812 and 810).
  • Train client personnel in developing and configuration of output determination procedures, ALE and EDI configuration tasks.
  • Develop detailed cutover task plan for EDI and ALE implementation.
  • Coordinate unit and functional integration testing with EDI subsystem team
  • Worked on Account Determination, Third Party Sales and Intercompany Billings.

Confidential, Cranberry, NJ

SD Functional OTC Consultant

  • Handling Customization, Configuration and Enhancements related issues.
  • Maintenance support includes solving the service request raised by the end user by providing effective solutions for business within the time frame agreed upon in the SLA.
  • Used LSMW to transfer Master Data from Legacy Systems to SAP System.
  • Configuration of OTC process such as Inquiry, Sales Order, Item category, Schedule line item, Contracts, Schedule Agreements, Rebates Agreements, Consignments, Transfer of requirements, Availability check, Delivery and Billing.
  • Customized Output determination, Text determination, Material Determination, Material Listing/ Exclusion, and Free Goods.
  • Involved in preparation of Technical Specifications, review of Routines & User Exits.
  • Developed and customized reports in SD module such as sales order report, which covers all organization levels, delivery status, invoice status, shipping details and partner function details.
  • Worked with EDI/IDOC ALE integration team on EDI Doc # 810,812, 850, 856, and 855 for mapping and transformation.

Confidential, Dallas, TX

SD Functional OTC Consultant

  • Customization, Configuration and Enhancements OF OTC related issues.
  • Maintenance support includes solving the service request raised by the end user by providing effective solutions for business within the time frame agreed upon in the SLA.
  • Used LSMW to transfer Master Data from Legacy Systems to SAP System
  • Customizing Material Determination, Material Listing/ Exclusion, Rebates, Consignment, and Free Goods.
  • Involved in preparation of Technical Specifications, review of Routines & User Exits, Preparing Training Material, and Documentation.
  • Developed and customized reports in SD module such as sales order report, which covers all organization levels, delivery status, invoice status, shipping details and partner function details.
  • Pricing Procedure Determination and maintenance.
  • Handling Tickets on Day-to-Day business and Interacting with the client.
  • Interactions with cross Functional consultants.

Hollister, Libertyville, IL

SAP SD Test Consultant

Hollister Incorporated develops, manufactures, and markets healthcare products and services worldwide.

  • Reviewed the Business Process Procedures and Created Test Cases in Quality Centre.
  • Created defects in HP Quality Centre and also linked the defects to the Test Sets.
  • Designed the Custom Entities in HP Quality Centre as per the user requirements.
  • Performed Regression Testing for Upgrade Project from SAP 4.7 to ECC 6.0.
  • Worked on various business process of purchase to pay like testing Purchase orders, Purchase Requisitions, Release Strategies and Goods Receipt.
  • Worked on testing Logistic Invoice Verification and Payment Runs for Vendors.
  • Tested various Goods Movements between Plants and Storage Locations.
  • Developed Test Scripts pertaining to IM, SD (OTC) and MM Modules.
  • Tested the flow of Quotation to Cash process.
  • Tested the functionality of Debit memo Request, Pricing, Variant configuration for pricing with complex discount schema and coupons, automating the functions of pricing, account assignment, tax determination, output determination using condition technique and carrying out extensive tests on the condition techniques to ensure consistency of the above functions.
  • Coordinating with various users (globally positioned) and the offshore testing & development/support Teams for testing and support activities, during the various testing phases - Unit testing, Integration testing, User acceptance testing, Regression testing and Pre-production testing.

Confidential, Toledo, OH

SAP SD Test Consultant.

  • Created Test Cases in Quality Center taking the test plan and technical specifications into consideration.
  • Tuning of the ABAP reports that are taking long times by using Runtime analysis.
  • Performed Regression Testing and Integration Testing for different modules like MM, SD ( OTC ) and FI.
  • Experience in Global Rollout template management.
  • Tested the dunning program which we can use for customers and vendors determines the dunning level of the account.
  • Worked closely with development team to solve issues pertaining to functional and environment.
  • Functional testing of business Process in Material Master, Customer Master, Purchase Order, Invoice, Material BOM and Billing docs using Quality Centre.
  • Actively participated with User groups to perform extensive User Acceptance Testing (UAT).
  • Tested Sales Business Process, flow of Shipping and Billing Processes.
  • Executing the test cases for interactive reports and screen flow of dialog programming.
  • Developed and executed the test cases for interface programs and customized Reports developed by Customer. These Includes Customer master Interactive report, Sales order Distribution report and Order and Delivery confirmation enhancement.
  • Documenting defects with evidence and reporting them with detailed information using Test Director.
  • Tested the FI/CO transactions for field errors, missing data, and syntax errors in all the custom programs and modified the field changes.

Confidential, Overland Park, KS

PP/MRP/Production Manager

  • Generated Quality Notifications for the Non-Conforming Materials during procurement of materials from Vendor and during Production
  • Quality Certificates generated from the Preferred Vendor during Procurement and for the finished goods during Delivery
  • Configuration of PP-MRP processes, production orders, process orders, repetitive manufacturing, classification, batch management, capacity planning, demand management.
  • Worked with MTS (Make-to-Stock), MTO (Make-to-Order), Make-to-Order for Configurable Material, Stock Requirement/ MRP Lists, variant configuration, super BOMs, phantom items.

TECHNICAL SKILLS:

Enterprise Software: SAP R/3, 4.6C, 4.7, ECC 5.0 and 6.0

Languages: C, C++

Databases: MS Access, SQL Server, My SQ

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