SUMMARY:

• Quality - focused and solution-oriented professional, equipped with over 18 years of experience in the field of information technology.
• Expert at handling and leading all phases and aspects of various IT projects within budget and schedule.
• Extensive knowledge in project delivery and operations
• Adept at improving quality and efficiency of operations to achieve organizational goals
• Skilled at leading and mentoring teams and translating business requirements into technical solutions
• Outstanding interpersonal, organizational, time management, and problem-solving skills
• Effective at establishing rapport with key clients and all levels of professionals

EXPERTISE AREA:

Project Management | Strategic Planning | Mainframe Programming and Software Operating SystemsCustomer Service | Agile Methodology |Issue Resolution | Process Improvement| Risk Management

TECHNICAL ACUMEN:

Hardware: IBM 3090 | IBM ES 9000 | IBM z/OS

Software: TSO/ ISPF | COBOL | COBOLII | JCL | CICS | DB2 | IMS | MQ | VSAM PROGRESS(4GL)| SYNCSORT | SPUFI | QMF | FTP | Connect Direct CA-EASYTREVE | File-Aid | Abend-Aid | EXPEDITER | INTERTEST Librarian | ENDEVOR | PANVALET | VB.NET | SQL |ASP.NET | JavaScript Visual Studio 2005/2008 | SQL Server 2005/2008 | HTML |XHTML | CSS | XML Microsoft Office Suite | Visio and MS Project | HP Quality Center | HP ALM PPM Optics Environments: Mainframe | Web/Internet | .NET Framework 2.0 | ASP.NET ADO.NET

PROFESSIONAL EXPERIENCE:

Confidential, Basking Ridge, NJ

Information Technology Manager

Responsibilities:

• Lead the coordination of internal resources and third parties and vendors for the implementation of projects and ensure on-time delivery of projects within scope and budget
• Create project scopes and objectives involving all relevant stakeholders while guaranteeing technical feasibility
• Manage project scope changes, schedule, and costs using appropriate verification techniques
• Fulfill expanded duties such as developing detailed project plan to track progress; measuring project performance using appropriate systems, tools, and techniques; and administering risk management to minimize project risks
• Assume accountability for project planning as well as set up and support to integrated testing environments (ITE) such as consumer centric testing (CCT)
• Hold responsibility for the creation and maintenance of comprehensive project documentation
• Direct a team of technical staff from both onshore and offshore in TEI Group and team development
• Built and maintain working relationships with third parties and vendors, when needed
• Handle information technology (IT) support request while providing end user assistance and resolving problems
• Efficiently function as technical supervisor in Solution Support and Maintenance Operations (SSMO) for testing environment and integration (TEI) COSMOS Group of United Health Care
• Improve standard operating procedures (SOP) and guarantee appropriate controls
• Demonstrated first-performance in achieving Bravo Award multiple times yearly

Confidential, Whitehouse Station, NJ

Mainframe Developer | Analyst

Responsibilities:

• Contributed in the creation of full project life cycle which included design, development, unit testing, debugging, UAT and system integration testing, deployment while supporting production
• Developed program based on software development life cycle (SDLC) methodologies for insurance applications
• Took charge of gathering and documenting business and user requirements through meetings and discussion sessions while translating requirements to concise technical specifications
• Streamlined workers compensation system using SO/ISPF, JCL, COBOLII, CICS, DB2, DB2 Stored Procedure, VSAM, SQL, IMS, MQ, and IBM utility programs
• Handled the weekly transmission of insurance data to regulatory agencies while processing and transmitting rejected submission of insurance data from prior years
• Removed regulatory fines caused by incorrect reporting of workers compensation data through replacement of inadequate reporting programs with new, accurate programs, and automated processes

Confidential, Livingston, NJ

Senior Programmer | Analyst

Responsibilities:

• Held responsibility in gathering and documenting business and user requirements through meetings and discussion sessions while translating requirements into concise technical design documents
• Used TSO/ISPF, JCL, COBOLII, CICS, DB2, DB2 Stored Procedure, VSAM, SQL, MQ and IBM utility programs in enhancing Advanced Lending Business Enterprise System
• Provided support with the development and maintenance of batch and online systems in the Consumer Finance Group
• Handled programming and production support for the Loan Processing System using SDLC and oversaw the processing of loan information from spreadsheets and tapes such as conversion to formats compatible with Confidential mainframe
• Distributed processed information to both internal and external customers while transmitting data to warehouse and partner banks through FTP or Connect Direct
• Managed system and integration testing while assisting user acceptance testing with Business and Quality Control Group
• Originated production turnover documentation with QA Department for application migration to UAT and production environments
• Drove efforts in improving efficiency, reducing time spend on manual processing, and avoiding government fines by automating bulk and loan processing
• Directed multiple improvement projects that enhanced performance and efficiency
• Administered the configuration and deployment of new equipment to end users while reconfiguring existing equipment and managing ongoing ad hoc installation for users
• Successfully achieved the annual cost saving award in 2004
• Actively participated in all phases of Software Development Life Cycle (SDLC) which included requirements gathering, definition, design, coding, testing/debugging, build, deployment, and support