Business Process Manager Resume West Lafayette, IN - Hire IT People

SUMMARY:

Experienced Procurement Professional with more than 20 years experience negotiating, communicating, organizing, and collaborating with suppliers and internal customers. Results - oriented with proven success in long-term supplier relationships and e-procurement system implementations.

PROFESSIONAL EXPERIENCE:

Confidential, West Lafayette, IN

Business Process Manager

Provide support in areas of process mapping, process documentation, staff development, training and projects as assigned.

Strategic Sourcing Manager

Confidential

Business Process Manager

Confidential

Responsibilities:

Project manager for the BOILERMART (e-catalog) implementation
Key role in implementing the monitoring and measuring of the Procure to Pay reports
Coordinated the data gathering from several areas across campus for the BBC Disparity Study conducted by the State of Indiana
Coordinated the decommissioning of the Ariba system (legacy e-procurement system)
Implemented the merging of the fully executed log spreadsheet and database into a single database (Numara)
Coordinated the data gathering between the University and the suppliers for the Huron Consulting engagement
Liaison between Business Services Communication and Training team and Procurement Services to coordinate the creation and updating of Business Process Procedures (BPP) and system wide (SRM) training materials

Interim Team Lead

Confidential

Key role in structuring post implementation support organization
Implemented a major Service Pack Upgrade
Worked with process owners on identifying, correcting and managing line item contract unit of measure issues
Improved sourcing cockpit performance
Identified the need and obtained approval for various consultant groups to assist in optimization and stabilization of the Confidential modules
Project manager for the N-step fiscal approver routing in SRM
Project manager for the implementation of the Goods and Services tab in SRM for University Stores products
Project manager for transition from SRM Component Planning to SRM Shopping Carts for Physical Facilities staff

SRM Subject Matter Expert

Confidential

ERP Implementation in 18 months
Mapped and prepared business processes for blueprint phase
Created functional specifications for procurement related activities in SRM, ABAP and BW reports, and data conversions from legacy systems
Prepared business process procedure (BPP) documents in RWD
Prepared test scripts and performed FUT testing
Coordinated user acceptance testing
Served as a backup for SRM system configuration
Coordinated implementation of cXML order transmission for selected suppliers
Completed C.P.M. certification

Confidential

Procurement Manager

Managed a systems support team of technical and business positions
Managed a team of purchasing agents for academic and research related commodities
Implemented 2 major e-procurement system (Ariba) upgrades requiring redesign of business processes and training for 4500 users
Key role in restructuring and creating new positions to better support the e-procurement system
Implemented Purchasing helpdesk which is still in existence
Introduced utilization of the Ariba Supplier Network for external suppliers
Implemented third party catalog service provider
Implemented ghosted procurement card program

Catalog Manager

Confidential

Purchasing Agent

Confidential

Confidential

Senior Information Systems Analyst

Served as a technical specialist for HR and Affirmative Action Office in training, programming and systems activity while interfacing with the IT department.
Develop design and code for reports in response to ad hoc requests
Analyze and recommend changes to business practices and document flow for system implementation
Recommend, order, install and oversee computer hardware and software for HR
Compile data for national reports and surveys for state and federal agencies and other universities
Assist other areas of HR and Affirmative Action Office in project development, implementation and documentation beyond system activities