Senior Director, Technology Resume

SUMMARY:

A business - focused technology leader with a strong background in aligning technology strategies to realize business goals. A history of significantly improving business partner satisfaction, productivity, and morale by fostering trust, streamlining decision making, instituting action-oriented environments, breaking down communication barriers, developing talent, and driving operational excellence.
A continuous track record of meeting delivery commitments and rescuing troubled projects. Currently manage a group consisting of 15 Agile teams that has migrated all applications and services to the public cloud that is hardened to Financial Services industry and regulatory requirements.
Built current team of 150 people through 100% headcount increase per year for three straight years with highly effective recruiting and 2% voluntary attrition. Intense focus on hiring exceptional talent, building trust and open communications to form high-performing teams, and aligning to a common mission to execute with an appropriate sense of urgency. Built a management team that ensured consistent, open management focused on associate growth, autonomy, and engagement.
Managed various parts of programs in both the US and UK to implement and integrate new core banking platforms, contact center technology, and rewards capabilities.
Directed the UK IT transformation that reduced IT project investment costs by 20% and Run The Engine costs by 10%, enabling the UK business to remain competitive in the industry.

PRACTICAL BALANCE OF INNOVATION AND DELIVERY EXPERTISE:

Talent Management & Team Building
Cloud Computing
Strategic & Business Planning
Open Source/API Software Development
Agile Delivery
Digital Transformation
Business Analytics/Machine Learning
Blockchain
Business Process Engineering and Automation
Data Strategy and Engineering
IT Financial Management
Technology Architecture

PROFESSIONAL EXPERIENCE:

Confidential

Senior Director, Technology

Responsibilities:

Highly scalable and resilient cloud-native applications and microservices written in Java, Angular, React, and Python, leveraging Lambda serverless functions and elastic search capabilities
Fully automated Devops pipelines leveraging Jenkins, Nexus, Artifactory, Git, Cloud Formation, Java/Ruby and Cucumber
Highly controlled security and operations management with regular application security scans, chaos testing, and application monitoring
Private Hyperledger-based blockchain to track counterparty credit data
Models and machine learning algorithms in Python, R, and Scala leveraging H2O, streaming data with Kafka, and custom data stores in Snowflake and Redshift
Automated data movement in Python and Spark, leveraging Nebula (metadata), Cerebro (access), and Datawise (data quality) to populate AWS S3 buckets and Redshift/Snowflake data stores

Confidential

Program Lead

Responsibilities:

Responsible for leading IT infrastructure and Architecture complexity reduction program.
Led IT platform complexity reduction, private cloud planning and development, data center consolidation, IT operational efficiency and infrastructure virtualization program.

Confidential

Program Lead/UK PMO Lead

Responsibilities:

Responsible for portfolio management and project delivery for all Confidential UK projects including a $100 million billing systems replacement program and bank-wide cost structure realignment program.
Oversaw project delivery and execution of all program management processes, delivering the program on time and under budget.
Directed all implementation activities during program Conversion.

Confidential

Quality Lead

Responsibilities:

Responsible for program delivery and project management quality for Confidential, a $700+ million integrated program to replace the core banking systems for Confidential ’s US Card business.
Developed and implemented program controls, enabling a program assessed with two failed audits to deliver on time and on budget while achieving Satisfactory audits for the last four quarters of program delivery.

Confidential

Quality Lead

Responsibilities:

Managed operations for the Confidential program.
Developed and managed the Confidential business case and value tracking metrics program, process improvement, marketing and communications, Change Control Board and Help Desk support.

Confidential

E|Solutions Executive

Responsibilities:

Started the Central Virginia branch of Confidential |Solutions and fulfilled a $15 million annual quota.

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