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Senior Director, Technology Resume

SUMMARY:

  • A business - focused technology leader with a strong background in aligning technology strategies to realize business goals. A history of significantly improving business partner satisfaction, productivity, and morale by fostering trust, streamlining decision making, instituting action-oriented environments, breaking down communication barriers, developing talent, and driving operational excellence.
  • A continuous track record of meeting delivery commitments and rescuing troubled projects. Currently manage a group consisting of 15 Agile teams that has migrated all applications and services to the public cloud that is hardened to Financial Services industry and regulatory requirements.
  • Built current team of 150 people through 100% headcount increase per year for three straight years with highly effective recruiting and 2% voluntary attrition. Intense focus on hiring exceptional talent, building trust and open communications to form high-performing teams, and aligning to a common mission to execute with an appropriate sense of urgency. Built a management team that ensured consistent, open management focused on associate growth, autonomy, and engagement.
  • Managed various parts of programs in both the US and UK to implement and integrate new core banking platforms, contact center technology, and rewards capabilities.
  • Directed the UK IT transformation that reduced IT project investment costs by 20% and Run The Engine costs by 10%, enabling the UK business to remain competitive in the industry.

PRACTICAL BALANCE OF INNOVATION AND DELIVERY EXPERTISE:

  • Talent Management & Team Building
  • Cloud Computing
  • Strategic & Business Planning
  • Open Source/API Software Development
  • Agile Delivery
  • Digital Transformation
  • Business Analytics/Machine Learning
  • Blockchain
  • Business Process Engineering and Automation
  • Data Strategy and Engineering
  • IT Financial Management
  • Technology Architecture

PROFESSIONAL EXPERIENCE:

Confidential

Senior Director, Technology

Responsibilities:

  • Highly scalable and resilient cloud-native applications and microservices written in Java, Angular, React, and Python, leveraging Lambda serverless functions and elastic search capabilities
  • Fully automated Devops pipelines leveraging Jenkins, Nexus, Artifactory, Git, Cloud Formation, Java/Ruby and Cucumber
  • Highly controlled security and operations management with regular application security scans, chaos testing, and application monitoring
  • Private Hyperledger-based blockchain to track counterparty credit data
  • Models and machine learning algorithms in Python, R, and Scala leveraging H2O, streaming data with Kafka, and custom data stores in Snowflake and Redshift
  • Automated data movement in Python and Spark, leveraging Nebula (metadata), Cerebro (access), and Datawise (data quality) to populate AWS S3 buckets and Redshift/Snowflake data stores

Confidential

Program Lead

Responsibilities:

  • Responsible for leading IT infrastructure and Architecture complexity reduction program.
  • Led IT platform complexity reduction, private cloud planning and development, data center consolidation, IT operational efficiency and infrastructure virtualization program.

Confidential

Program Lead/UK PMO Lead

Responsibilities:

  • Responsible for portfolio management and project delivery for all Confidential UK projects including a $100 million billing systems replacement program and bank-wide cost structure realignment program.
  • Oversaw project delivery and execution of all program management processes, delivering the program on time and under budget.
  • Directed all implementation activities during program Conversion.

Confidential

Quality Lead

Responsibilities:

  • Responsible for program delivery and project management quality for Confidential, a $700+ million integrated program to replace the core banking systems for Confidential ’s US Card business.
  • Developed and implemented program controls, enabling a program assessed with two failed audits to deliver on time and on budget while achieving Satisfactory audits for the last four quarters of program delivery.

Confidential

Quality Lead

Responsibilities:

  • Managed operations for the Confidential program.
  • Developed and managed the Confidential business case and value tracking metrics program, process improvement, marketing and communications, Change Control Board and Help Desk support.

Confidential

E|Solutions Executive

Responsibilities:

  • Started the Central Virginia branch of Confidential |Solutions and fulfilled a $15 million annual quota.

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