PROFESSIONAL SUMMARY:

• Project Management for multiple Fortune 500 companies.
• Certified Project Management Professional
• Active member in Project Management Healthcare Special Interest Group
• Extensive EHR/EMR Project Management - Acute/Ambulatory/Extended Care
• Extensive Change Control Management / Workflow Re-development experience
• Extensive Implementation experience. (11+ yrs.)
• Manage all phases of projects, planning, resource acquisition, budget planning and projection, implementation, project handoff and transition training, contingency and Mission Critical Planning
• 10+ years Business Process / Workflow Re-engineering / Re-design / Optimization
• 13+ years IS/IT Administration
• Consistent outstanding record of exceeding personal and corporate goals and objectives
• Proven ability to negotiate, implement and expedite project strategies

SOFTWARE:

• Allscripts/TouchWorks
• Allscripts/SCM
• Cerner
• IDX GroupCast
• MedicWare EMR
• Citrix
• MS Office Professional
• MS Project
• SharePoint
• Access
• Excel
• VISIO

EXPERIENCE:

Confidential

IT Director

Responsibilities:

• Strategically plan objectives for proposed projects
• Present monthly updates to Corporate and local C Suite
• Coordinate cross-project activities and resources
• Evaluate technical delivery teams - local and vendor level
• Ensure change, risk and resource management is in place for all IT related initiatives
• Assess program performance and focus on maximized ROI
• Resolve projects’ higher scope issues
• Managed a support a team of 12
• Road Map development

Confidential

Sr Project Manager

Responsibilities:

• Manage teams that focused on validating the Payment Integrity of the Claims Processing process; Provider ScoreCard, FWAE, etc.
• Manage teams (HR, Finance, Legal, Real Estate, etc.) that evaluate medical practices for potential acquisition.
• Manage team leads that execute the due diligence process.
• Facilitate final acquisition processes - legal and financial transactions

Confidential

Program Manager/Engagement Manager

Responsibilities:

• Lead Implementation Management Team
• Report weekly on team progress, risks and potential delays
• Lead Implementation Management Team
• Report weekly on team progress, risks and potential delays

Confidential

Sr. Project Manager

Responsibilities:

• Lead Implementation Management Team
• Strategically plan implementation roll-outs based on client needs and Prod\Dev schedule
• Report weekly on team progress, risks and potential delays
• Resource planning

Confidential

Responsibilities:

• Specializing in Home Healthcare Agency Management Systems
• Lead Implementation Management Team
• Strategically plan implementation roll-outs based on client needs and Prod\Dev schedule
• Report weekly on team progress, risks and potential delays
• Resource planning

Confidential

Director of Business Development

Responsibilities:

• Project Turn-Arounds for projects in jeopardy
• Project evaluation
• All facets of implementation of Electronic Health Records
• Meaningful Use and benefit evaluation for individual applications
• Team Staffing

Confidential, Tucson, AZ

Director / Manager for the Department of Electronic Health Records

Responsibilities:

• Responsible for all aspects of the Electronic Health Record Department including but not limited to; staffing and managing Project Team (53)
• Implementation timeline development
• EHR Budget ($2.5 million)
• Vendor negotiation
• Overseeing workflow development
• Project resourcing, application training, and upgrade management

Confidential, Louisville, KY

Sr. Project Manager

Responsibilities:

• Project Management for acquisitions and/or development of new Healthcare, Assisted Living, and Skilled Nursing facilities as well as Pharmacies.
• Providing technical leadership of multiple small to medium projects, typically at least hours of effort.
• Utilize best practices and standard methodologies in pursuit of delivering quality and cost effective IS System Installations.

Confidential, Louisville, KY

Implementation / Project Manager

Responsibilities:

• Assist with sales process; work with Project Coordinator and Training Manager to begin installation process.
• Verify network infrastructure configuration meet or exceed minimum requirements for functionality.
• Discuss with client their expectations for the installation process.
• Schedule resources or personally go onsite to conduct installation and/or training.
• Review installation process and outcome with client.
• Address outstanding issues from install process.
• Implement process to address and resolve any outstanding issues.
• Research methods to improve installation process.
• Develop Customer Satisfaction Survey for installation process.
• Train administrators on use and configuration of Impact.MD and TouchChart Suite of applications.
• Provide Technical Training to VARs, Partners, and Customers on proper installation process of ImpactMD products, Remote Scanning, Citrix Remote Scanning and MS SQL.
• Work with Technical Support Dept. to process Upgrades for existing clients operating on outdated versions.

Confidential, Richmond, VA

Project Manager/Technical Analyst

Responsibilities:

• Fast paced, detail driven, timeline critical roll out and training of new IT platform and field training of 5000+ users.
• Work hand in hand with Confidential and Touche to develop and coordinate implementation and contingency planning.
• Communicate with both technical and non-technical staff and users to insure they were using the "business tools" they were given to the fullest extent possible.
• Develop recommendations for productivity improvements.
• Liaison between the field staff and the IT Department to initiate recommendations for improvement based on application need and development.
• Formulate and define system scope and objectives through research and fact-finding combined with an understanding of applicable business systems.
• Provide Real Time system analysis work while considering the business implications of the application of technology to the current business.
• Participation in integration testing and customer testing of new hardware and software.
• Maintain an active role in training/support at various workshops conducted for the benefit of developing the Field Sales Force.

Confidential, Northern California

Project Manager

Responsibilities:

• Monitor and maintain operations of routers, hubs, switches, and servers.
• Support server farms providing critical d Confidential to Hospitals O/R, E/R, Admissions, etc…
• Support desktops linked to server farms in Hospital environment.
• Generated, processed, and submitted necessary documentation as required.
• Update and upgrade users and applications as warranted.
• Evaluate and recommend modifications to the 80+-user network.
• Project Management for all Hardware and Software upgrades.
• Successfully developed and implemented key strategies to grow internal IS support department.
• Formulated, presented, and utilized my strategies to initiate a new division of the IS support department for an external customer base.
• Developed and maintained budget for IS / IT Department.
• Established key partnerships and relationships needed to facilitate growth and expansion.
• Supervised, hired, and contracted up to 15 technical people and several organizations to assist with multiple projects on multiple levels.
• Required the ability to set priorities and maintain good organization and communications with all staff members.
• Worked with Quality Control Team to implement ISO 9001 standards and to qualify for ISO certification as well as adapting “Deming” practices for management and team development.