PROFESSIONAL SUMMARY:

• Managed Critical Global Projects in B/OSS, Network implementation, NOC, Digital Transformation, Product Portfolio, Billing & Revenue Management, System Integration, IoT, Project Implementation & Strategy, BI, BigData Analytics and CEM Proficient in Project Management thru Agile - Scrum-Sprint as well as Waterfall methodology.
• Managed System Integration of largest BSS implementation in Africa. Architecture and delivery of large Broadband Retail implementation in USA.
• Good Communication in English.

TECHNICAL SKILLS:

New Technologies: IoT & Connected Car, Cloud, Salesforce, FinTech & Payments

Information Technologies: MS Suite, SaaS, Netezza TwinFin, Data Replication, PQO, PARALLEL Server

Servers: HP - RP8600, V Class, Apache Linux, Solaris Enterprise

Configuration Management: Apache Subversion, Harvest 5.0, CVS, PVCS, RelGen 1.1RDBMS Oracle 12 c, Netezza, Terradata, SQL Server 2000

CRM: Salesforce, SAP, Siebel, Oracle, Singl.eview, ComverseOne

RDBMS Tools: Oracle 9i SCM, Oracle 9i AS, QUEST Central, Tivoli

Programming Languages: UNIX, Tuxedo 8.1, PL/SQL, PERL, WebLogic, Java

Middleware: Tibco, WebLogic, Fusion, Tuxedo

Reporting Tools: BO, Cognos, Hyperion SQR, Crystal Reports, Oracle 9i

Telecom Technologies: IMS, MVNO, Wireless Pre-Paid/Convergent Billing, Cable, Broadband & VoIP

Business Support Systems (BSS): CBiO, BSCS iX 6.x& Singleview 6.11.21, Comverse One, Kenan BP/FX 12

Operation Support Systems: Confidential Multi mediation, Intec Intermediate, Comverse Mediation, ASAP

Architectural Tools & Appln: Rational Software Architect (RSA), UML, TOGAF, Altryx 2.0, Doors

PROJECT & WORK EXPERIENCE:

Confidential

Director

Responsibilities:

• Manage Telematics solutioning for the US implementation for their clients including Enterprise Architecture and SOA (Service Oriented Architecture)
• Architectural solution review and changes for covering the implementation of embedded solutions
• OBIEE Analytics implementation and data modelling for the reports
• PoC setup of solution for the clients and offer enhancements in the system
• Testing Methodology and test case reviews with the team

Confidential

Sr Project Manager

Responsibilities:

• Manage the Operator and Confidential team for CBiO Business Transformation Project Product Delivery
• Manage resource time allocation by Project and WBS item in Clarity, FieldGlass and SAP SuccessFactors
• Work with PMO team for managing the Budget, Risks, Mitigation and to highlight issues to Management
• Plan and manage rollout of the LTE with site and field establishment completions and
• Manage Program with the scope, schedule, project plan, workshops and delivery thru Clarity &MS Project
• Demonstrate the Operational Process to Business, Setup Pilot and Hands-on Training sessions to resources
• Report the Weekly Project Status to Program Director and Leadership team
• Participate and facilitate the Technical sessions, JAD and Architectural solution for HLD Delivery
• Responsible for delivery of Product Portfolio including Rate plans, Discounts, Devices & Promotions,
• Manage Agile-Sprint delivery with tool Rally and as ‘Product Owner’ for key deliverables using J2EE
• Co-ordinate delivery from multiple streams On-site as well as Offshore and streamlining the process
• Manage the RAID (Risk, Assumption, Issues, Defect) in HP ALM tool and resolve for closing
• Planning of Monthly Financials with GL Journaling, AR & AP, Collections and Reconciliation
• Participate in planning for Connected Car / Telematics project for a Confidential vendor
• Cloud Data planning for Personal and Public Cloud Categorization
• Co-ordinate with Campaign Management and Priority Launch Initiatives of Business

Confidential

Project Manager

Responsibilities:

• Project Planning and Product Launch to B2B Business clients and B2C Retail clients
• Manage Billing vendor for SoW, Scope, Delivery, User Acceptance Testing and Defect resolution
• Implementation of Oracle BRM for Billing and Revenue Management
• Integration of BRM to IVR, Oracle ERP and Financials for managing AR/AP and journaling in GL
• Campaign management and Launch Initiatives thru the Business Partners
• Work with Project team for the implementation of Connected Car / Telematics Solution Go-live

Confidential

Project Manager

Responsibilities:

• Architecting solution for the Broadband for Fiber, POTS, ADSL, SIP, VoIP and Wireless products
• System Integration of B2B Broadband Solution in Fusion MW, Salesforce PoS and MetaSolv
• Manage solution execution for merging BSS/OSS of newly acquired business with minimum impact
• Manage solution execution for transformation from incumbent BSS to target BSS for combined business

Confidential

Customer Project Manager

Responsibilities:

• Manage team of 50+ including Solution Architects for implementation of Convergent Billing - Prepaid / Postpaid / Hybrid covering Retail and Business
• Create Project plan, identify Tasks and sub-tasks, link dependencies across streams and to program
• Manage the Agile-Scrum development being the Product Owner defining deliverables for each Sprint
• Guide scrum owner in validating the Customer Stories and Release planning and resolve impediments
• Report development status dashboard with Product backlog list(PBL), Task Estimates and burn-down chart
• Steercom and Weekly Stakeholder meeting dashboards with Project, Delivery and RAID Status
• High-level Architecture and Design for the Product Offerings
• Implementation of a Transformation Project to a Cable client based on DOCSIS 3.1 standards and new contents
• Program Management and budget allocation thru Clarity and SAP based on Project Governance of the client
• RAID Management including Risk Mitigation, Assumption clarification, Issue and Defect resolution
• Manage delivery of design solutions: POC, HLD, LLD and Artifacts to client and manage them in Sharepoint
• Execution of Design meeting the Business, Functional and Technical requirements
• Manage delivery of Core, Customer Adaptation and Configuration deliverables in Java, Web Services (WSIL) from global teams using Project Management tools MS Project and eForge (Agile/Sprint)
• Planning and solution designing with re-use of New Infrastructure and Applications for MVNO entity MetroPCS
• Manage User Acceptance Testing, Execution Plan and for different business entities with Client approval
• Implementation of Oracle Identity Management(OIM) & Oracle Access Management(OAM)
• Integrate the CRM, IVR and Call Center operations thru SAP UI
• Implementation of Vertex Taxation for Products and Services in the Post Sales process

Confidential

Project Director

Responsibilities:

• Manage Projects in RMEA for New Opportunities, Project Planning, Budgeting, Resource management
• Manage CEM (Customer Experience Management) and Big Data Analytics implementation for Operators in RMEA
• Manage design, Development and Delivery of CEM Dashboard in Java Platform
• Technical Decision making for the BigInsights Data implementation in Netezza DB
• Manage SDLC of the Project including customization and change requests
• Mange Data center for the client to handle the Big Data and Staging Data
• Integration to Oracle BRM and customization for UAT and SIT Testing process
• Implement Agile-Scrum based delivery using JiRA across the global delivery teams
• Implement Knowledge Management in JiRA and Sharepoint for collective user community
• Responsible from Vendor for Steering Committee presentation and Technical Workshops
• Responsible for Time Management, Budget control and Resource allocation from Vendor
• Creating and developing PoCs for new Sales channels thru Confidential and Partners in the region

Confidential

Project Manager

Responsibilities:

• Commercial planning for new Projects covering resources, products and services
• Manage Confidential (Project Sales Tool Box) process incl CRM360, MiniRisk, SiCOP, Verdi + relevant tools for Sales process
• Manage new Contract Proposals and the Template/Forms for Confidential RMEA projects
• Manage SoW, Architecture and Solution for MVNE Confidential for collaboration with MVNO Jain KSA
• On-site workshop and analysis of business requirements for new Projects
• Project Planning and Management of ‘Budget Control Services’ project for Confidential PrePaid to PostPaid thru Comptel EAI

Confidential

Project Director

Responsibilities:

• Manage delivery thru On-site and Off-site global teams and Project prioritization, business approval and initiation
• Team-work with Billing, CRM, EBS, DFS and TQC for technical delivery
• Co-ordinate the UAT and SIT with Sales, Marketing and Customer Care divisions
• Agile delivery thru JiRA (Scrum) Management including creation of Project, Tasks, Product Backlog and CRs
• Release Management using Subversion (Apache) for the build and release Sales support

Confidential

Responsibilities:

• Commercial evaluation of new 3rd party Products and purchase thru procurement system
• Manage the SDLC with in-house team and synchronize with the delivery from vendors
• Launch High business value Initiatives along with Commercial and Marketing teams
• Technical Evaluation for the periodical Product Launch of about 50 internal products in 1 year
• Manage Comverse One implementation of the Phase I: PrePaid Retail implementation - Go-live and review
• Commercial evaluation of PoS, procurement and implementation for PrePaid SIM sales channel
• Design Architecture and manage the implementation of Phase II: Kenan VAS Components
• Integration of PoS to Billing and VAS Components thru J2EE Architecture
• Co-ordinate the execution of UAT and SIT as well as the approval from OPCO
• Manage the Comverse/Kenan Fx 12 - Postpaid deployment for Phase III including Migration of Subscribers
• Manage the BSS budget with respect to the resources, training, bonus and incentives
• Evaluation and implementation of Mobile Money transfer project
• Manage the billing vendor (Comverse) team for delivering the Service Packages and Defect Fixes
• Manage the Confidential BSS/OSS Release Management process for all external and internal releases and synchronizing

Confidential

Manager

Responsibilities:

• MVNO - Billing Design, review and Launch in Intec Billing Platform
• Revenue Sharing model for the Content and Streaming - Conceptual Design and Presentation
• Participation in Usage Audit and Revenue Assurance in the shared network model

Confidential

Manager - System Integration

Responsibilities:

• Lead system integration and delivery of 30 different components to New Wireless Billing: PowerBill including Content Partner Management, Convergent Billing (PrePaid + Postpaid) and LBS (Location Based Services) with Dynamic Charging Capabilities
• Program status to Confidential IS Management weekly status including new challenges, escalations, actions, risk mitigation & resolution
• Prepare monthly Program status and Portfolio for presenting to SteerCom covering scope, completion, risks, resources & cost
• Create and manage the project plan, according to ITIL standards, for the SID (System Integration & Delivery) stream in EPMS (Enterprise Project Management System), linking to internal and external dependencies
• Manage the integration/retrofit of PowerBill Phase 1 to PowerBill Phase 2
• Co-ordinate with Testing Team for Integration Testing and Defect Fixing in Quality Center