PROFESSIONAL SUMMARY:

• Over 8+ years of experience in IT industry with around 5 years of experience in theSalesforce.com CRM both as Developer& Administrator in Salesforce.com CRM & FORCE.COM platform
• Hands on Experience in designing and developing force.com applications using Apex Language, Apex Classes, Apex Trigger, Apex Web Service, Visualforce Pages, Visualforce Components, Controllers, Batch Apex, Force.com IDE, SOQL, SOSL.
• Designed and developed SOAP and REST based web services to integrate Salesforce with different external system.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards.
• Designed Workflow Rules, Approval Processes, field updates, automated email generation, custom formula fields, field dependencies, validation rules as per the application requirements.
• Experience in SFDC development using Apex classes and Triggers, Visual Force Pages, Experience in installing Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Competent in salesforce.com - Import wizard, Apex Data Loader, Excel Connector
• Designed Custom Fields, Validation Rules, Field Dependencies, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Hands on experience with Bulk API, Rest API, Soap API.
• Good Experience in developing salesforce Lightning Apps, Components, controllers and Events.
• Experience in roll-out of Lightening Experience to users and developed visual force pages with lighting design system styles to support Lightning experience.
• Competent in SFDC Administrative tasks like creating Profiles, Roles, Users, Email Services, Approvals, Master child Relationship, Lookups, Roll-Up Summary, Workflows, Page Layouts, Tasks and Events.
• Proficient in Data migration and integration using Data Loader.
• Excellent interpersonal communication and problem-solving skills.
• Self-starter who is proactive and quick learner with perseverance, strong work ethics and a zeal to be the best.
• Team player with excellent interpersonal and communicational skills, ability to learn and adapt to new technologies and experience in successfully implementing new technologies in the projects

TECHNICAL SKILLS:

CRM Tools: Salesforce.com

Salesforce Technologies: Visualforce, Apex Controllers, Triggers, Sales Cloud, Service cloud, Apex Data Loader, REST API, SOAP API, Email Services, SOQL and SOSL.

Methodologies: Agile and Waterfall

Salesforce Tools: Apex Data Loader, Force.com ID, ANT Tool

Languages: Java, SQL, Apex, JavaScript, HTML5, CSS, AJAX

Databases: MS Access, SQL server

Operating Systems: Windows NT /2000/XP Pro/ Vista, Windows Server 2008, Linux, Unix

Web Technologies: CSS, Web Services, HTML

PROFESSIONAL EXPERIENCE:

Confidential, AZ

Salesforce Developer

Responsibilities:

• Developed Salesforce Applications for business requirements and extended the application to consider critical business needs as well as make the system user friendly.
• Designed various WebPages in Visualforce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Developed several Triggers, Apex classes (batch apex and test classes) as part of the application development.
• Created and reused components as header and footer in different Visualforce pages of the salesforce application.
• Created batch apex classes for asynchronously executing apex.
• Created schedulable classes in administrative mode for scheduling batch apex classes.
• Created test classes for all custom developments.
• Worked with the security lead to set up profiles and manage the user portal based on the company profile.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used JavaScript and Ajax (action support. action function, re-render) in Visualforce development.

Environment: Salesforce.com, Apex Classes, Triggers, Controllers Visualforce, Force.com, AppExchange, SOQL, SOSL, Service cloud, Sales cloud, Salesforce Lightning, Cast Iron, Custom objects, Tabs, Roles, Pick lists, Dashboards, Data Loader, Data Migration, Sandbox, Windows.

Confidential, TN

Salesforce Developer

Responsibilities:

• Involved in gathering customer requirements from business user teams spread over the Sales, Marketing and Customer service.
• Created custom Visualforce pages and integrated them as inline Visualforce within standard objects, and also linked the visualforce pages to the standard buttons.
• Used command link, command button, and techniques to pass data from one page to another.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop, configure and customize of Salesforce customer community for Case management module
• Provide support to team in technical/functional issues.
• Design and development of various modules of Opportunity management and Case management module.
• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent picklists and complex page layouts.
• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Created and maintained users, profiles and roles, public Groups and user management.
• Created Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.

Environment: Salesforce, Import Wizard, Controllers, Apex Language, Salesforce 1, Data Loader, Visual Force Pages, Mozilla Firefox, Internet Explorer, Microsoft Excel, XML.

Confidential, Whippany, NJ

Salesforce Developer

Responsibilities:

• Implemented Custom Lead conversion process
• Performs day to day administrative tasks and addressing production support issues (unlocking / re-setting passwords, modifying data, and creating ad hoc reports)
• Designed, and developed Apex Classes, Controller Classes, extensions, Apex Triggers for various functional needs in the application.
• Responsible for performing administrative functions in Salesforce.com CRM such as create/modify pick lists, dependent pick lists, lookups, master detail relationships, field validation and formula fields to the custom objects.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Created and used Email templates in HTML and Visual Force.
• Provide support to team in technical/functional issues.
• Packaged and Deployed customizations from Sandbox to other environments using Force.com IDE, Change Sets
• Responsible for all the Data Migrations using Data Loader for all projects in CSV files.

Environment: SaleForce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Eclipse IDE.

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the SDLC using Waterfall development process.
• Object Oriented Analysis and Design using UML including development of class diagrams, Sequence diagrams, and State diagrams and implemented these diagrams in Microsoft Visio.
• Developed the view pages using HTML, DHTML, CSS, JavaScript for client-side development and validations.
• Responsible for developing the Registration modules of the wholesale application.
• Utilize the various J2EE Design patterns to develop the Business modules based on the required functionality.
• Responsible for developing the application level flow by utilizing Java, JSP and Struts.
• Used Java Script front end Validations.
• Develop Session beans and entity Beans representing business logic abstractions.
• Responsible for testing of application on various levels like integration and System testing by utilizing various methodologies.

Environment: Java, JSP, HTML, SQL, JavaScript, CSS, and Web Sphere.

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the application.
• Developed the user interface screens using Swing for accepting various system inputs such as contractual terms, monthly data pertaining to production, inventory and transportation.
• Involved in designing Database Connections using JDBC.
• Involved in design and Development of UI using HTML, JavaScript and CSS.
• Involved in creating tables, stored procedures in SQL for data manipulation and retrieval using SQL SERVER 2000, Database Modification using SQL, PL/SQL, Stored procedures, triggers, Views in Oracle.
• Developed the business components (in core Java) used for the calculation module (calculating various entitlement attributes).
• Involved in the logical and physical database design and implemented it by creating suitable tables, views and triggers.
• Created the related procedures and functions used by JDBC calls in the above components.
• Involved in fixing bugs and minor enhancements for the front-end modules.

Environment: JDK 1.3, Swing, JDBC, JavaScript, HTML, Resin, SQL Server 2000, Text pad, MS Visual SourceSafe, Windows 2000.