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Business Process Management Resume

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SUMMARY:

  • An IT professional looking for a Product Owner/Sr. Business Analyst role with my Key expertise in IT Consulting and Project Management skills in various domains.
  • A subject matter expert in Business process Management.
  • A passion driven Self Starter.
  • Strong time management skills and focus on meeting deadlines.
  • Strong client interface and presentation skills.
  • Strong business acumen.
  • A multitasker and a natural leader with critical emphasis on details.
  • Loves to prepare training material and passion for imparting training.
  • Very strong in Oral and written communications and documentation.
  • Very much comfortable in handling Change Management.
  • Strong Project Analysis and Management Skills.
  • Worked on Financial Compliances.
  • Critical Thinker and Innovation and creativity driven thought leader.
  • Been an important member of the PMO in all projects and a member of PMI too.
  • Coordinated and Managed Proposal preparation for different US State and Federal Department projects.
  • Experience in project management in various verticals.
  • Work closely with the Software Development Team and been responsible for the Delivery of various projects.
  • Worked as the main Interface between Client and the Development Team.
  • Knowledge of Data Warehouse architecture, Data Quality and Profiling; and Data modeling
  • Experience in SDLC phases with diverse methodologies like Traditional Waterfall, Agile and RUP.
  • Experience in Business and Data Analysis with over 9 years of experience in the Information Technology Industry - specializing in Enterprise Risk Management, Documentation and Project Operation management.
  • Experience in gathering, eliciting and writing detailed documents like BRD and FSD.
  • Experience in the documentation of specifications, creating technical and user manuals with illustrations, designing and implementing new processes and technology.
  • Experience on creating business process models via workflow diagrams and system modeling using UML diagrams and data flow diagrams.
  • Analyzed “As Is” and “To Be” business processes and experience in converting the requirements into technical specifications.
  • Comfortable in data analysis with SQL queries for retrieving, maintaining and organizing data.
  • Participated in creating Requirements Traceability Matrix (RTM) and performing GAP analysis using MS Excel.
  • Conducted User Acceptance Testing (UAT). Performing preliminary investigation for early analysis of existing systems.
  • Expert in designing detail system use cases, user stories, developing business test cases and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users
  • Experience in conducting joint application development (JAD) sessions with end user, expert team, Business intelligence team, IT SMEs and QA team for project meetings, walk through and all stakeholders.
  • Attained proficient communication skills through meeting stakeholders, System developers and other teams and developed stakeholder friendly attitude
  • Independent, hands on, innovative, self-motivated and possess ability of quickly grasping clients’ business requirements, critical thinking, in-depth analysis and team oriented.

TECHNICAL SKILLS:

Methodologies: Waterfall, Agile, RUP

Business Modeling Tools: MS Visio, MS Project, Axure RP

Requirement Management Tools: Rally, Rational DOORS, JIRA, MS TFS

Content Management System: SharePoint, Confluence

Databases: MS SQL Server, MS Access, OracleProtocols

TCP/IP, SMTP, H323, SIP,OSPF,RIP,EIGRP etc

Desktop Tools: MS Office

SOX, BASEL III, Dodd: Frank Act, EDI

Servers: Windows Servers, Cisco Systems

Technologies: Microsoft, Cisco, VoIP.

Business Intelligence Tools: Tableau 10 and QlikView 12, Deltek Capture Management, Deltek Analytics

Domain: Healthcare, Finance and Mortgage, Telecommunication, Retail, E-Commerce, BPO, ITES.

Pursuing Certifications/ Education: MS in Project Management, PMP, CSM, CBA

PROFESSIONAL EXPERIENCE:

Confidential

Business Process Management

  • Worked as a subject matter expert in Business process Management.
  • Worked as Product Owner and handled preparation and prioritization of User Stories.
  • End to end Project Management
  • Worked as the main Interface between Client and the Development Team and ensure the smooth operation and completion of the projects.
  • Understanding Business Process and Implementing those in IT Solutions.
  • Worked on Dodd-Frank Act, BASEL III, Sarbanes-Oxley Act of 2002, EDI compliances.
  • Performed Business and Data Analysis with over 9 years of experience in the Information Technology Industry- specializing in Enterprise Risk Management, Documentation and Project Operation management.
  • Ensure the timely delivery or Tasks and complete the project within deadlines.
  • Creating Reports, Diagrams, Wireframes using MS Office, Visio, Axure etc.

Open Orbit Corporation

Sr. Manager

  • Participated in the preparation of the business plan as a subject matter expert.
  • Participated in the Business process management as a team member.
  • Gathered information and prepared business requirements.
  • Using Agile Methodology business requirement application TFS, broken down all possible functional and non- functional requirements into granular levels and prepared User Stories on behalf of the Product Owner.
  • Participated in Daily stand up meetings, all in Sprint ceremonies like planning, retrospective and review.
  • Been the interface between the Business Team and the Development team through out this project.
  • Was part of the deployment and post deployment team.

Confidential

Manager

  • Been instrumental in gathering all information and in preparation of Business requirements and document those in BRD and FRD.
  • Been interface between the Business Team and Software Development Team.
  • Participated in daily, weekly and monthly review meetings to ensure the progress in all phases of the SDLC.
  • Prepared all the Functional and non-functional requirements in form of MS Office Documents, Activity Diagrams etc.
  • Engaged in Deployment phase and post deployment phase too.
  • Prepared User’s manual and been part of the training process.

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