Business Process Management Resume
SUMMARY:
- An IT professional looking for a Product Owner/Sr. Business Analyst role with my Key expertise in IT Consulting and Project Management skills in various domains.
- A subject matter expert in Business process Management.
- A passion driven Self Starter.
- Strong time management skills and focus on meeting deadlines.
- Strong client interface and presentation skills.
- Strong business acumen.
- A multitasker and a natural leader with critical emphasis on details.
- Loves to prepare training material and passion for imparting training.
- Very strong in Oral and written communications and documentation.
- Very much comfortable in handling Change Management.
- Strong Project Analysis and Management Skills.
- Worked on Financial Compliances.
- Critical Thinker and Innovation and creativity driven thought leader.
- Been an important member of the PMO in all projects and a member of PMI too.
- Coordinated and Managed Proposal preparation for different US State and Federal Department projects.
- Experience in project management in various verticals.
- Work closely with the Software Development Team and been responsible for the Delivery of various projects.
- Worked as the main Interface between Client and the Development Team.
- Knowledge of Data Warehouse architecture, Data Quality and Profiling; and Data modeling
- Experience in SDLC phases with diverse methodologies like Traditional Waterfall, Agile and RUP.
- Experience in Business and Data Analysis with over 9 years of experience in the Information Technology Industry - specializing in Enterprise Risk Management, Documentation and Project Operation management.
- Experience in gathering, eliciting and writing detailed documents like BRD and FSD.
- Experience in the documentation of specifications, creating technical and user manuals with illustrations, designing and implementing new processes and technology.
- Experience on creating business process models via workflow diagrams and system modeling using UML diagrams and data flow diagrams.
- Analyzed “As Is” and “To Be” business processes and experience in converting the requirements into technical specifications.
- Comfortable in data analysis with SQL queries for retrieving, maintaining and organizing data.
- Participated in creating Requirements Traceability Matrix (RTM) and performing GAP analysis using MS Excel.
- Conducted User Acceptance Testing (UAT). Performing preliminary investigation for early analysis of existing systems.
- Expert in designing detail system use cases, user stories, developing business test cases and working with QA teams during testing phase thereby facilitating acceptance testing with stakeholders and business users
- Experience in conducting joint application development (JAD) sessions with end user, expert team, Business intelligence team, IT SMEs and QA team for project meetings, walk through and all stakeholders.
- Attained proficient communication skills through meeting stakeholders, System developers and other teams and developed stakeholder friendly attitude
- Independent, hands on, innovative, self-motivated and possess ability of quickly grasping clients’ business requirements, critical thinking, in-depth analysis and team oriented.
TECHNICAL SKILLS:
Methodologies: Waterfall, Agile, RUP
Business Modeling Tools: MS Visio, MS Project, Axure RP
Requirement Management Tools: Rally, Rational DOORS, JIRA, MS TFS
Content Management System: SharePoint, Confluence
Databases: MS SQL Server, MS Access, OracleProtocols
TCP/IP, SMTP, H323, SIP,OSPF,RIP,EIGRP etc
Desktop Tools: MS Office
SOX, BASEL III, Dodd: Frank Act, EDI
Servers: Windows Servers, Cisco Systems
Technologies: Microsoft, Cisco, VoIP.
Business Intelligence Tools: Tableau 10 and QlikView 12, Deltek Capture Management, Deltek Analytics
Domain: Healthcare, Finance and Mortgage, Telecommunication, Retail, E-Commerce, BPO, ITES.
Pursuing Certifications/ Education: MS in Project Management, PMP, CSM, CBA
PROFESSIONAL EXPERIENCE:
Confidential
Business Process Management
- Worked as a subject matter expert in Business process Management.
- Worked as Product Owner and handled preparation and prioritization of User Stories.
- End to end Project Management
- Worked as the main Interface between Client and the Development Team and ensure the smooth operation and completion of the projects.
- Understanding Business Process and Implementing those in IT Solutions.
- Worked on Dodd-Frank Act, BASEL III, Sarbanes-Oxley Act of 2002, EDI compliances.
- Performed Business and Data Analysis with over 9 years of experience in the Information Technology Industry- specializing in Enterprise Risk Management, Documentation and Project Operation management.
- Ensure the timely delivery or Tasks and complete the project within deadlines.
- Creating Reports, Diagrams, Wireframes using MS Office, Visio, Axure etc.
Open Orbit Corporation
Sr. Manager
- Participated in the preparation of the business plan as a subject matter expert.
- Participated in the Business process management as a team member.
- Gathered information and prepared business requirements.
- Using Agile Methodology business requirement application TFS, broken down all possible functional and non- functional requirements into granular levels and prepared User Stories on behalf of the Product Owner.
- Participated in Daily stand up meetings, all in Sprint ceremonies like planning, retrospective and review.
- Been the interface between the Business Team and the Development team through out this project.
- Was part of the deployment and post deployment team.
Confidential
Manager
- Been instrumental in gathering all information and in preparation of Business requirements and document those in BRD and FRD.
- Been interface between the Business Team and Software Development Team.
- Participated in daily, weekly and monthly review meetings to ensure the progress in all phases of the SDLC.
- Prepared all the Functional and non-functional requirements in form of MS Office Documents, Activity Diagrams etc.
- Engaged in Deployment phase and post deployment phase too.
- Prepared User’s manual and been part of the training process.