SUMMARY:

• As a Business Analysis professional, I look forward to challenging opportunities where I can apply my skills and grow with the company.
• 8+ years of experience working with progressive companies in both financial services and healthcare industry.Great knowledge of Business Analysis methodologies and iterative Software Development Life Cycle (SDLC) using Agile and Waterfall.
• Exceptional skills in forming and facilitating Joint Application Design (JAD) and Rapid Application Development (RAD) teams for requirement gathering.
• Excellent writing skills in the following Business requirements documents: Use Case Specifications, Functional Specifications, Systems Design Specification (SDS), Systems Requirements Specification (SRS), Business Continuity Plan (BCP), Work Breakdown Structures (WBS), Workflows, Requirement Traceability Matrix (RTM), and Unified Modeling Language (UML) diagrams, Activity diagrams, Collaboration Diagrams, Class diagrams and Sequence diagrams.
• Excellent Business Analysis skills and extensive experience in, Requirement gathering, Request For Proposal (RFP)/ Request for Information (RFI) preparation and full life cycle development using Rational Rose.
• Experience in the following forms of analysis: Root - cause analysis (RCA), SWOT analysis, Feasibility studies, GAP analysis, Impact analysis, Risk analysis, Return on Investment (ROI).
• Knowledge in Relational Database Management Systems and Dynamic Reporting using SQL and MS Access.
• Expertise in User Interface Design through wireframes and mock-ups. Familiar with conducting usability studies for the purpose of user interface and layout improvements.
• Experienced in working with QA teams where I developed and reviewed test plans, test conditions, test cases, ensured adequate testing of software both before and after completion, as well as conducted UAT.

TECHNICAL SKILLS:

Operating Systems: Windows 10 & Earlier, Mac OS X, Unix

Languages: C

Databases: SQL Server, MS Access

Business Modeling tools: Rational Rose, Microsoft Visio

Version control: Rational Clear Case

Change Management tools: Rational Clear Quest7.1, Requisite Pro v7.1 project management

Microsoft Project Professional others: All MS Office Products - including Excel, PowerPoint, Word, MATLAB & Simulink, Adobe Acrobat, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Performed project management duties such as project planning, development and execution.
• Conducted analysis of c lient requirements, generating workflow process and necessary documents for the project.
• Managed requirements and communicated with user groups and team members using UML diagrams in Rational Rose and Rational RequisitePro.
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design Documents (SDD), and User Interface Design.
• Conducted highly interactive JAD sessions with project stakeholders such as users, QA analysts, and project management team to identify and resolve issues
• Responsible for understanding business rules that drive system logic.
• Defined project milestones, schedules, monitored progress using MS Project, and updated plans as required.
• Initiated Use Case Analysis using UML, which provided the framework for potential use case deliverables and their inter-relationships, and allowed for maximizing software reuse.
• Documented User Requirements with MS Word as the editing tool.
• Identified and resolved issues between business requirements and technical constraints, which often involved other business analysts and technology staff.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and ensured that critical requirements are not missed.
• Followed UML based methods using Rational Rose to create: Use Cases, Activity Diagrams, and Sequence Diagrams.
• Provided weekly status reports to the product manager and director of IT.
• Performed manual front-end testing to check all functionalities of different modules.

Environment: Rational Tools (Rational Rose, Requisite Pro, Clear Quest, Clear Case) Microsoft Visio, SQL

Confidential, Cleveland, OH

Business Analyst

Responsibilities:

• Accumulated system requirements from various departments like accounting and human resources through surveys, interviews, walkthroughs, and JAD sessions.
• Experience in using JIRA to create, edit, and view requirements; trace Business Acceptance Criteria (BAC) to the User Stories and generate reports.
• Was responsible for meeting with users and stakeholders to identify problems, resolve issues and to improve the process to ensure a stable and accurate solution.
• Worked with SME’s to define business process, identify gap in requirements, identify bottlenecks and work on improvements in the system.
• Maintained traceability matrix throughout the SDLC to ensure complete and comprehensive delivery.
• Implemented deposit accounts to be automatically adjusted with interest rates when rate changes occurred in money market accounts like mortgage accounts and bond accounts.
• Implemented Unified Modeling Language (UML) methodologies to design Context Diagrams, Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, and Sequence Diagrams. Designed the look-n-feel or non-functional requirements of the application through Mock-up forms for better illustration of the application to construction managers and field representatives who were based remotely.
• Created exception reports, which were submitted to the project lead and stakeholders on a regular basis.
• Updated and modified progress and resources allocation in MS project for the team.
• Created test strategies and facilitated user acceptance testing with the Information Technology Group.
• Performed manual front-end testing to check all functionalities of different modules.
• Suggested measures and recommendations to improve the current application performance.

Environment: Rational Rose 2000, MS Access, MS Excel and MS Word.

Confidential, East Brunswick, NJ

Business Analyst

Responsibilities:

• Worked with the business community to define business requirements and analyze the possible technical solutions.
• Co-authored business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members.
• Helped develop project plans and manage scope.
• Developed and implemented processes and tools for requirements gathering, analysis, planning, tracking, and delivery using Requisite Pro and Microsoft Visio.
• Designed and developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams, and Class Diagrams using Rational Rose.
• Created workflow and process diagrams and conducted GAP analysis to derive requirements for existing systems enhancements.
• Involved in creating Entity-Relationship diagrams for the design of the database.
• Used Rational Clear Quest, to maintain and track the Stakeholders requested enhancements and changes.
• Coordinated activities between business unit and technical staff, developed new methods, policies, and procedures to meet the business needs, and acted as primary trainer in education of the business unit as it relates to business applications.
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
• Conducted UAT (User Acceptance Testing).
• Prioritized new features and functionality based on business needs.
• Identified and documented best practices for the product offering.

Environment: Rational Tools (Rational Rose, Requisite Pro, Clear Quest, Clear Case) Microsoft Visio, SQL

Confidential, Muscle Shoals, AL

Business Analyst

Responsibilities:

• Gathered business requirements and documented them while following the Unified Modeling Language (UML).
• Worked with Fraud Detection Team in reviewing and verifying potential fraudulent accounts for prevention and detection of Fraud.
• Authored in Business Requirements Document, Functional Specification Document, Use case specifications, System Requirement Specification, and Test Plan Document along with the technical staff and developers.
• Created Business process flow charts using Visio.
• Prepared and documented Use-Cases using UML based on requirements gathered from stakeholders.
• Was involved in development of the Ambiguity Review document based on the Business Requirement Document and the Functional Specification Document.
• Worked extensively in accordance with HIPPA regulations and PHI procedures and rules.
• Defined the UI interface needed to launch the reports while providing options of selecting various filtering criteria for reports and obtained approval from business users.
• Defined the process of user authentication and authorization so that appropriate users can login to the system and see reports that are relevant only for them.
• Worked with the change management team and helped schedule training of the new system to ensure a smooth roll-out to business users.

Environment: Rational Tools (Rational Rose, Requisite Pro, Clear Quest, Clear Case) Microsoft Visio, SQL