SUMMARY:

• Experienced in launching start ups as well as supporting mature organizations with an eye on creating a stable, secure and supportable infrastructure.
• 22 years of practical experience supporting and growing Infrastructure operations Information Technology, Risk Management and Security.
• Proven track record of building and growing efficient teams
• Drives to standardize environments and tools to provide efficient, secure and maintainable environments
• Encourage the sharing of knowledge and training, top down as well as top up, to maximize support options and prevent information loss due to 'tribal knowledge'
• Strong belief in controls to minimize risk as well as plan for recovery options

SKILLS AND EDUCATION

• UNIX (Linux Ubuntu, Debian, Redhat, CentOS, Solaris, SunOS, Irix) and Windows
• Virtualization Environments ( VMWare ESX and ESXi, VirtualBox )
• LAN/WAN and WiFi Networking
• Data protection and security (VMWare Veritas, DiskSuite, RAID, Firewalls)
• Virtualization (ESX 5, 4, 3.5, VMWare Server, VirtualBox, VMWare Fusion)
• Data Sharing (EMC, SAN, NFS/Samba, DNS, SNMP, NIS/NIS+, INN, NTP, FTPD, WebDAV)
• Web servers (Apache, LigHTTP, WebSphere)
• Database (Oracle, Postgres, MySQL)
• Backup and disaster recovery (Veritas Netbackup, Legato Networker, Amanda, Duplicity)

PROFESSIONAL EXPERIENCE:

Confidential

Manager of Engineering Systems

Responsibilities:

• Infrastructure: Management of VMware, AWS and bare metal infrastructure.
• This includes management all the hardware, the Operating systems ( Windows, Linux and Mac ) and applications used in the build and testing of our solutions.
• Automation: Administration, maintenance and policy for both the Bamboo and Jenkins environments and custom connectivity for them and their agents.
• Oversee the migration from an Atlassian Bamboo based system to Jenkins
• Tools Development: tools grown in - house for our team and systems.
• Mainly custom written in Python and some adapted OpenSource solutions.
• Implemented a new monitoring solutions to provide distributed monitoring and health checks for the environment to support 24x7 development and testing environments.
• Budgeting for two Datacenters for maintenance and growth as well as creation of a third high-performance Datacenter for next gen Build/CI.
• In order to meet the growth needs of the team and skillsets required the whole team is remote across the United States.

Confidential

Responsibilities:

• Manage the VMWare and AWS environments and associated networking infrastructure used by the development teams.
• Manage the design and roll-out of the Confidential environment in support of automation, provisioning, configuration and management of new environments.
• Implement Agile ( Kanban and Scrum ) for Developers and Infrastructure Engineers
• Redesign and implement documentation systems and processes
• Drive the development of a consistent, stable, scalable DevOps environment aligned to production deployments.
• Perform project planning for product and program development and delivery.
• Facilitate cross-functional team co-ordination and planning for product delivery and environment designs.
• Implement ecosystem deployment tests to validate end to end functional delivery.

Confidential

Responsibilities:

• Responsible for creating and defining the new Infrastructure Operations team. This team is responsible for managing Engineering network and system resources, planning for the growth and on-going support of development and operations for the Confidential BA building, managing and growing the hardware and software engineering labs.
• Designed and Implemented the engineering network in the new facility to provide a stable yet secure environment in conjunction with the integration of existing systems from the old environment on an extremely tight budget.
• Responsible for: Defining department objectives in alignment with company strategy. Assessing technology needs and providing solutions. Measuring success of projects and initiatives.
• Developed new tools and continued the development of tools to provide enhanced reporting, troubleshooting and data correlation.
• Drove and implemented new reporting and analysis tools which profiled product and customer behavioral metrics.
• Responsible for: Defining department objectives in alignment with company strategy. Assessing technology needs and providing solutions. Measuring success of projects and initiatives.
• Implemented the “Desktop Exercise” to flush out problems and knowledge gaps for new products and services before becoming customer impacting.

Confidential

Senior Manager, Infrastructure Engineering

Responsibilities:

• Responsible for overall management of Confidential 's global infrastructure systems, network and services supporting internal and external customers 24x7.
• Developed a policy for reviewing the infrastructure, analyze for risk concerns, plan remediation if needed and present the analysis and remediation options to stakeholders.
• Responsible for: Defining department objectives in alignment with company strategy. Assessing technology needs and providing solutions. Measuring success of projects and initiatives.
• Working with my team we managed to apply risk analysis and remediation to rework the infrastructure, defining and managing changes which saved the enterprise $600,000 annually while improving resiliency and efficiency.
• Managed a staff of 13 international engineers with responsibility for corporate and production servers, network and telephony services and services including security and risk management.
• Virtualized servers on VMWare EMC VMX storage providing numerous benefits including reduced costs and complexity of managing hardware, server deployment times and increased availability for all services.
• Developed and managed annual infrastructure budget for 2012 and 2013.
• Directed the implementation and refinements to corporate infrastructure providing improved security, performance, resiliency and risk management.
• Established standards for data center hardware and software.

Confidential

Senior Manager of Information Systems

Responsibilities:

• Project management and implementation for redesign of the infrastructure to provide redundancy, stability and scalability in a cost effective manner, mitigating critical risks to the corporate and production infrastructure.
• Build strong customer relations, set expectations as well as satisfying customer concerns for all impacts and future expansions.
• Budget Forecast for Hardware, Software and Headcount for the growth and sustainability of the organization.
• Renegotiated the contract for the Datacenter securing a lower price while increasing power availability.
• Build, design, maintain and update a full software life cycle environment (Dev/Test/QA/Production)
• Disaster Recovery planning and mitigation

Confidential

Director of Operations

Responsibilities:

• Built the corporate and production infrastructure from the ground up providing for long term sustainability and stability while accounting for cost effectiveness of solutions.
• Built and Managed production and infrastructure support teams, designing daily procedures for ongoing tasks including risk analysis, review and management.
• Project management and Budget Forecast for Hardware, Software and Headcount for the growth and sustainability of the organization.
• Datacenter Management

Confidential

Manager, Network Operations

Responsibilities:

• As the Manager of Network Operations I directly oversee a team of 20 staff supporting 2100 world wide customers in a 24x7 mission critical environment spanning sites in more than 6 countries. Additional responsibilities included shift scheduling, headcount recommendations and justifications and budgeting.
• Provided customer and executive communications included producing “Reason For Outage” reports detailing the root cause of a service outage, be it out company's or an upstream vendor

Manager, Core Systems and Security

Confidential

Responsibilities:

• As the Manager of Core Systems and security I directly oversaw a team providing support for 34 international sites.
• Developed Sarbanes-Oxley controls (Security and Computer Operations) in advance of corporate audits to minimize risks and defects during the audit.
• Managed defect remediation.
• Budget planning for 750 production servers in 29 locations and corporate IT requirements