SUMMARY:

• Over 8 years of IT experience in application design, customization, development, support on SalesForce.com Platform, Web based application using Java/ J2EE Technologies and Lightning.
• Hands on experience in SFDC technology and salesforce Lightning design technology which includes Apex Language, Lightning design System, Visual Force pages, Java, Apex trigger, modern enterprise apps using Lightning App Builder and Lightning Components.
• Hands on experience in SFDC development using the APEX classes, Triggers, Components, Reports, Force.com IDE, Eclipse with SOQL, SOSL and Force.com plug - in.
• Developed Lightning pages and displayed it in community builder.
• Worked on customization of visual force to have Lightning experience for desktop and mobile applications.
• Upgraded some apps from salesforce classic to Lightning experience to develop rich user interface and better interaction of pages.
• Tested apps by appending multiple components to a Lightning Application there by deployed applications from sandbox to production.
• Involved on creating Lightning Pages Inside Lightning Community Builder.
• Apttus CPQ and CLM - I implemented Apttus CPQ, product and pricing setup, Advanced workflow approvals, Pricing call-backs, Order management, Revenue recognition and billing with Apttus CPQ for managed network services, CDN, hosting and other Enterprise products and services sold by Comcast. I also created integrations with SAP and DocuSign.
• Experienced with integration of App-Exchange Applications (Dupe catcher, Steel Brick CPQ Product Configurator and Chickpea O2B Product Rating Engine).
• Experience in writing Flows and Process builder for a perfect CPQ functionality of sales process.
• Expertise in Apttus - CPQ and CLM Managed Packages.
• Experience in developing Salesforce CRM App Exchange applications, Service Cloud and Sales Cloud Functionalities and had a good experience in configuring and administering Salesforce CRM environment.
• Implementation & Integration experience on SalesForce.com using Apex Language (Classes, Controllers & Triggers), Visual Force Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Integrated Lightning components, Lightning Apps, Apex classes in my Salesforce org with the GitHub.
• Experience in developing writing Workflows, CSS, HTML and JavaScript. Familiar with AJAX.
• Development of Sales Force with Eclipse IDE with Force.com Plug-in, Data Loader, Force.com Explorer, Metadata, SOAP and web services API.
• Enabled Aura Framework by adding Aura attributes and Aura Handlers for events to focus on logic and Interactions in Lightning Applications.
• Expert in SFDC Administrative skills like creating Profiles, Roles, Users, Relationships, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Having Administration experience on CRM Applications like Data Exports & Imports, Application Support, Security Administration, Maintenance, and User & Security Management.
• Hands on Data Integration with ETL tools Apex Data Loader and Data Loader.
• Strong interest in growing technical Salesforce system skills.
• Lead developer of Jitterbit integration server - cloud based solution for applications, data and systems connections.
• Experienced with SSO Setup and SAML 2.0 to integrate internal and third-party applications.
• Experience in administration, configuration, Implementation, and Support of Salesforce CRM and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform, SAAS (Software as a Service) application running in Cloud Computing Environment.
• Ability to research and to recommend Salesforce solutions to business issues.
• Experience with web-to-lead, Web-to case, Email-to-case.
• Gained a strong knowledge of synchronization, data-modeling, data extraction, transformation, data loading, scheduling, monitoring, and reporting in a cloud computing environment.
• Skilled at assessing client needs, working in a group setting, and training/supporting end users.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Experience with Workflow Issues, restart workflows, reset data fields, test and fix the validation rules.
• Good work ethics, hardworking nature and very good team player and ability to effectively communicate with all levels of organization such as technical, management.
• Always Curious to learn new skills or a new technology.

TECHNICAL SKILLS:

Sales Force Technologies: SFDC Certified Force.com Developer, Sales force CRM, Sales force SFA, Apex Language, Lightning Veeva, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apttus CPQ, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Eclipse, Force.com Eclipse IDE Plug: in, Apex Data Loader, Force.com, Workbench, Force.com Explorer, ExcelConnectorForce.com PlatformsSandbox and production.

Programming Languages: Java, JavaScript, HTML, XML, DHTML and SQL.

Databases: MS SQL Server, PL/SQL, RDBMS, MS Access, DB2 and MySQL

Operating Systems: Windows NT / 2000 / XP Pro, Linux, AIX.

PROFESSIONAL EXPERIENCE:

Confidential, Austin

Sr. Salesforce Developer

Responsibilities:

• Involved in migrating from classic to lightning by gathering all the required configurations and customizations as per business requirements by leading the roles of admin and lightning developer.
• Created custom object, custom fields, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including field updates and email alerts in lightning platform.
• Actively involved with Business analysts, other developers, involved in enhancement of business modules using force.com IDE, APEX classes, Triggers, Test Methods and writing SOQL queries.
• Developed lightning pages and displayed it in community builder.
• Developed lightning Component Framework and built Lightning component using aura framework.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Worked with Force.com IDE to develop Custom Application in both Sales and Service Cloud Modules.
• Created Visual force page components, apex classes using JavaScript, CSS3, jQuery and AJAX.
• Experience in using Salesforce Lightning UI and created Components and Apps in Salesforce lightning.
• Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Salesforce UI.
• Created multiple Lightning Components and added CSS and Design parameters from LDS (Lightning Design System) that makes the Lightning component look and feel better.
• Built customized Lightning components and replacing the existing ones by using JavaScript on the client side and Apex on the server side.
• Enabled Aura Framework, by adding Aura Attributes and Aura for Events to focus on Logic and Interactions in Lightning Applications.
• As senior developer, I lead Apttus CPQ implementation, marketing cloud implementation and integration.
• Involved in APTTUS X-Author excel for migration of products, price lists and price list items in salesforce.
• Created various communities in salesforce to meet the business requirements.
• Implemented Apex Data loader “Command Line Interface “to automate the data loading process for the sand box refresh activity.
• Enabled Two-factor authentication which is validated against QR Codes.
• Worked on different CRM modules like sales cloud, and service cloud; working knowledge on Apttus CPQ, Apttus CLM, ERP applications
• Worked on salesforce communities to interlink sales team directly with channel partners.
• Designed and deployed custom websites and integrated mobiles to the web through the help of sites.com.
• Worked with Migration Tools, API integrations SOAP, REST with other systems for extracting the data from the home-grown applications by using the home-grown web services.
• Used Cast Iron Integration in-order to extract data from Salesforce to MS-SQL server database.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Maintaining test coverage for all the classes and triggers and supporting deployment activities.
• Handled the construction of client objects for SOAP based Web Service Call outs made to external legacy systems and generated VF pages to display returned data.
• Used Data Loader for insert, update and bulk import or export of data from Work.com S-Objects Used it to read, extract, and load data from comma separated values (CSV) files
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects
• Involved in building of the Customer Portal in the organization. Configuring customer portal in order to enable the security officers to login to customer portal and accept/reject the assigned tasks.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, lightning, Data Loader, HTML, JSON, Java Script, Workflow & Approvals, Reports, Customer Portal, Custom Objects, Custom Tabs, Email Services, Security Controls, Service Cloud, Sandbox, Eclipse IDE Plug-in, Windows XP.

Confidential, CA

Sr. Salesforce Developer

Responsibilities:

• Used Force.com developer Toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Customized application to extend Salesforce functionality and wrote Apex Classes to provide functionality to the visual pages.
• Implemented/Implementing Security Settings and configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for Automated case resolutions.
• Worked on Apttus CPQ configuration and integration.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with Salesforce Apttus CPQ to help configure, price and quote deals quickly across all sales channels.
• Involved in design and development of different views and page layouts for different profiles.
• • Designed various Webpages in Visual Force for customers select a variety of services offered by the org and integrate them with the pricing team.
• Involved in UI and DB Design for Mobile application.
• Involved in all the phases and pre-production/production support activities.
• Involved in replication of Salesforce CRM data to SharePoint
• Involved in architectural discussions around real time synchronization of SharePoint Document libraries with Salesforce content Libraries
• Created and used Email templates in HTML and Visualforce.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on the security level setting in the company for all the levels.
• Used force.com connects to interact Salesforce with lotus notes to insert contacts and add the emails and integrate the chatter with sometime (a feature for messaging within lotus notes) which is used within Site.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Cases, Solutions, Knowledge, User specific Reports and Dashboards.
• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization
• Responsible for setting up web service integrations
• Implemented Inside sales telephonic plug-in application implementation.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visualforce Controllers, Sandbox data loading, Data Loader, SQL.

Confidential, Los Angeles, CA

Sales Force Developer

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs and Entity-Relationship data model, validation rules on the objects, Tabs, Components and Custom Links.
• Configured Sales Force Automation (SFA) for Campaign Management, Opportunity Management, Account and Contact Management, Data Quality Management.
• Eclipse, Force.com Eclipse IDE Plug-in, Apex Data Loader, Force.com, Workbench, Force.com Explorer, ExcelConnectorForce.com Platforms, Sandbox and Production.
• Used Sales Cloud integration solution between enforce ERP applications and the Sales Cloud of force.com.
• Installed and applied App Exchange applications like Marketo to enhance business requirements.
• Used Sales force Automation Process (SAP), Created workflow rules and defined related tasks, Time-Triggered Tasks, e-mail alerts, field updates to implement business logic.
• Expertise in integrating sales force and ERP's like SAP and Oracle EBS using Informatica.
• Used Sales Cloud in analyzing cases and providing solution for them and Change Approval and implementation.
• Developed complex workflows and approval processes for automating business logic.
• Created various Profiles, Roles and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Created sharing rules for providing cross functional teams of the organization access to records.
• Worked on different portals like Self Service Portal, Partner Portal and Customer Portal.
• Implemented Salesforce.com web services client using Sales force web services API, Java, XML and partner WSDL.

Environment: Force.com IDE, Apex Classes, Apex Triggers, Visual Force (Pages, Component & Controllers), Role Hierarchy, Marketo, Validation Rules, Formula Fields, Data Loader, HTML, CSS, Java, Reports and Dashboards, Workflow & Approvals, Web Services.

Confidential, Chicago

Salesforce Administrator

Responsibilities:

• Created User Roles and Profiles, Security Controls and Sharing Settings.
• Experienced in Sales Cloud, Service Cloud, Communities.
• Implemented field level security, profiles and system audit trail setup.
• Worked on various Sales force standard objects like Accounts, Contacts, Leads, Reports and Dashboards
• Created Approval Process, workflows like email alerts and field updates.
• Implemented field level security, profiles and system audit trail setup.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Reports, Case, Solutions and Opportunities
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface
• Worked with Integration and web services. Integrated Sales force with legacy systems using Apex Web services and outbound messaging.
• Knowledge of Development/Coding standards and best Practices in VF/Apex and governor limits
• Implemented Apex Triggers with SOQL queries

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential

Java/J2EE Developer

Responsibilities:

• Performed mappings according to the client requirement using the ETL tool Mapping Composer.
• Developed the various PL/SQL components like MATURITY ADM, Audit Trigger which keeps the track of the daily matured bonds and the transactions happening with in the bank.
• Using Java, developed various rules for Business Rule Engine.
• Implemented MVC architecture using Struts and other J2EE design patterns for the application development.
• Developed Use case diagrams, Object diagrams, Class diagrams, and Sequence diagrams using UML
• Implemented client-side validations using JavaScript and server-side validation in the Action classes.
• Developed Web pages using Angular JS, JavaScript, HTML, AJAX, CSS, and XSLT to create the user interface views.
• AngularJS was used to binding information between elements of the pages and for routing of the Webpages.
• Designed and developed a web client using Servlets, JavaScript, HTML and XML .
• Validated if existing web services can be reusable to support new UI functionality and created Spring boot services for processing scheduled or one time or stored payment functionalities.
• Implemented various parts of FI GUI (Graphical user interface) using XML and used hibernate API for transaction handling, storing, retrieving and updating from MySQL database.
• Implemented the Scrum model and provided the deliverables to the customer.
• Maintaining the environment defect free for smooth flow of data from upstream to downstream systems. Involved in Testing - unit testing & integration testing
• Designed XML Schema in XSD files.
• Played a key role in the Release Management activities and ensure timely project deliveries as per release plan.

Environment: Java, J2EE, PL/SQL, XML Concepts, Hibernate, Oracle 9i, MySQL, WebSphere, TOAD, Clear Case, Eclipse.