EXECUTIVE SUMMARY:

• Accomplished Senior IT Strategist with a broad set of experiences and expertise.
• Proven results in the creation of leading - edge value propositions pivotal in driving forward strategic technology initiatives and creating the framework to yield significant cost savings.
• Able to combine keen business/finance acumen to mobilize resources to produce tangible results visualizing the full strategic picture, translating corporate vision, mission, and goals.
• Successful driver of business digital transformation rather than simple IT change, with impact spanning multiple lines of business in a global environment.
• Subject matter expert in supply chain, Six Sigma and governance policies.
• Proven leader with excellent interpersonal skills and team building abilities.

TECHNOLOGICAL PROFICIENCIES:

Platform: Microsoft (all) Novell (management) Linux (basic management) VMware

ERP: Epicor JDE/Oracle Fourth Shift Trans4m Plex Bpix SAP

Enterprise Backup: Veeam Barracuda Veritas Legato/NetWorker Acronis ARCserve

Disaster Recovery: Barracuda Doubletake Intronis

Security: Cisco Juniper Checkpoint F5 WatchGuard SonicWall

Enterprise Application: Exchange Citrix Salesforce Micros - Opera/Fidelio

Database: DB SQL Oracle FoxPro Access

Telephony: Avaya Shortel Cisco Cloud/Hosted VoIP Meru Nortel

PROFESSIONAL EXPERIENCE:

Confidential

Executive Information Technology Consultant

Responsibilities:

• Executive Consultant, working closely with manufacturing companies ($5M - $400M) on how to more effectively run and financially manage IT.
• As a Subject Matter Expert in ERP, IT Operations, Lean Manufacturing, Disaster Recovery, and contract negotiations consults with organizations on strategic planning through execution.
• Having led integration efforts for several hundred million-dollar acquisitions, understands the nuisances of post-merger activity, the need for value capture and how to best drive operational integration of people, process and technology. Examples of notable accomplishments:
• Executive project manager for a Job Shop Manufacturing plant ERP platform change and legacy data migration. Company transitioned from Navision (1998) to Epicor Cloud. Managed RFP process through “day two” operational support. Successfully supported all business units’ functionality, which included: Accounting, Sales and Quoting, Supply Chain, Plant Floor, Shipping and EDI.
• Historical transactions extracted from legacy platform were over 1.8M data points. Company realized 20% operational improvement 1st year and forecasted 35% annual savings over next three years
• Deployed Salesforce CRM platform focused on improving the tracking and visibility of lead generation. Deployment enabled social reporting, analytics, and mobile capability for $50M sales operation
• Executive project leader for global investment firm’s Disaster Recovery Plan and IT Business Continuity project. Project encompassed a plan to support a $2B operation spanning 2 countries. Created a 400-page DR/BC plan that gained board approval, tested and implemented within 3 months

Confidential

Chief Technology Officer/Chief Operating Officer

Responsibilities:

• Executive leader for a Strategic Service Provider supporting small to medium-size companies ($2M to $350M.) Led a team of technical experts including a 24x7x365 support desk operations, working with organizations focused on easing their technology experience, lowering the total cost of ownership and supporting their business direction.
• Hands-on operational management experience across Network, Data Center, End-User Computing, and Mobility services.
• Completed the analysis and principle decision maker for the new IT Service model which streamlined event tickets, improved response rate, as well as outlined a 3 to 5-year investment strategy based on anticipated business need. Restructured operations and streamlined processes driving overall net margin up 20%. Increased top line revenue +35% annually. From 2014-2016 positioned company to achieve “Top 100 Best Places to Work in Indiana (#8)” award, “Top 200 MSP North America” and MIRA finalist. Enforced a disciplined ITIL based operations model, leveraging the ConnectWise platform, to directly improve billing, transparency, metrics and reporting
• Transformed the processes to consistently deliver a Customer Satisfaction Index of 4.7/5. Restored the organization’s credibility by implementing critical technologies supporting increased productivity and service delivery initiatives. Elevated overall customer satisfaction ratings by 40% within first 6 months
• Provided leadership and operational support for over 150 companies nationwide included opening business in twelve states. Served six companies as their internal CTO for executive level strategic planning, budget and continuous improvement. Management of the client’s infrastructure and business systems (ERP, CRM, DRP/BC, VOIP phone system, servers, network, and storage)
• Managed complex IT vendor sourcing consolidations and strategies. Successfully negotiated with all major IT vendors sourcing all elements of IT infrastructure and operations

Confidential

Director of Information Technology

Responsibilities:

• Director of Information Technology and member of the executive team supporting a OEM/Tier 1 $235M automotive manufacturing operation with seven facilities.
• Responsibilities encompassed all technology aspects of the business to include the Plant Floor Operations, Research and Development, Freight Logistics and Tracking, Contracts, and all supporting infrastructures.
• Analyzed the business needs, chose and deployed a new IT automated shop floor operation system, structured around improving the operating equipment efficiencies (OEE) and material tracking.
• The increased visibility improved OEE by 40% and reduced material variance to less than 2.5%
• Established and managed a $2 million annual technology budget. During 1st year reduced IT MRC by $250k
• Primary leader for the consolidation project of 4 ERP systems post acquisition with Steel Parts Manufacturing. Team consisted of 30 personnel. Led this cross functional and IT team delivering a single ERP system throughout the 7-facility operation within six-months. 1st year savings netted $200k
• Designed, approved and deployed new technology focused on data collection of +75 machines throughout the various facilities. Implementing laser technology and mechanical triggers, provided real-time data and improved process controls to the business.
• This significantly increased transparency throughout the raw to finished goods operation and maintenance programs

Confidential

CEO

Responsibilities:

• Drove restructuring vendor contracts and application consolidation across customer back office operations to reduce operating costs (+/- 15% reduction.)
• Served on the executive staff for various customers with G&A responsibility and represent IT for strategic planning and partnering
• Led multiple M&A events from IT due diligence through “Day 1” to “+ 365.” Hands-on executive experience working with business leaders to rationalize IT operations, drive value capture targets, and build a better integrated NewCo. Possesses a strong in-depth track record which spans several multi-national companies
• Managed/assisted customer annual IT budgets up to $7M. Included all vendor relationships, contracts, investments and operations
• Drove business growth between 2000 and 2009 from startup to $5 million annually with no outside funding while retaining private ownership

Confidential

Director of Information Management

Responsibilities:

• Manager for all IT functional areas: provided support for Confidential staff, FEMA and NAC engineers
• Implemented new system hardware, software and application design; lead development of standard operating procedures (SOP’s): 200+ node network throughout 17 facilities
• Major projects included: 10-mile armored fiber optic installation project, Server farm implementation, 170 workstations roll-out, and 5 network operation center integration
• Network Security Officer responsible for benchmarking and maintaining telecommunications security, reliability and performance
• Supported 3000 node data communications infrastructure including planning, acquisition, distribution, end-user training and HELP desk
• Design, installation and support for +500 node Confidential telephony system in 9 offices over 3 states leveraging MPLS and P-t-P architecture

PAC Member

Confidential

Responsibilities:

• Collaboration team member for new cloud based “Email Threat Scanner” product
• Instrumental in establishing sales model for backup devices from traditional Capex to OpEx revenue stream. +40% increase in monthly revenue for Barracuda Partner
• Participation in revamping Partner Program minimizing product SKU’s to simplify and reduce partner sales “time to closure” rates. Increased Partnership 4 levels first year lowering sales cost by 28%

Chair

Confidential

Responsibilities:

• Roundtable consideration of best practices, group bundled services and potential cost reductions (combined yearly operating IT budget was >$20M)
• Facilitator for group buying practices and contract renegotiations with vendors and implementation of lean management practices saving the group >20% first year; on-track in 2010 for additional 5-8%