Msp Consultant Resume
White Hall, AR
SUMMARY:
- Confidential is an enterprise solutions architect with 20 years of experience supporting IT infrastructure in the enterprise.
- Confidential typically functions as a team lead and has demonstrated superior communication, leadership, and technical documentation skills.
- Confidential has been an evangelist for enterprise virtualization and cloud technology.
- Confidential is seeking opportunities which will allow him to capitalize upon his extensive Microsoft, Linux, networking, storage, and virtualization experience.
- 20 years of experience supporting IT infrastructure in the enterprise
- Expert level troubleshooting and problem analysis skills backed by rich work experience and a dedication to maintaining skills on current technology
- Expert in the creation of technical documentation and deliverables
- Advanced VMware engineer experienced in the design, implementation, and support of vSphere environments including vRealize Automation, vRealize Configuration Manager, vRealize Operations Manager, Site Recovery Manager, VMware Horizon, and vSphere NSX
- Expert in the architecture, design, documentation and execution of enterprise disaster recovery solutions using VMware Site Recovery Manager
- Expert level experience in business continuity planning, documentation, and testing
- Expert in Active Directory design, implementation, hardening and migration
- Expert supporting all current and past Microsoft server operating systems and associated services including Exchange, SQL, and System Center
- Experience with Agile management tools such as Jira
- Expert Linux administrator with a wide variety of distributions and services
- Experience delivering White - Hat auditing and security consulting services
- Expert in the configuration and support of the IBM PureFlex platform including Chassis Management Modules, Flex System Manager, x240 and x440 nodes, IO modules and storage
- Experience supporting a wide range of enterprise applications including anti-virus, systems management, application publication, and backup solutions
- Expert in enterprise scripting and automation techniques utilizing Windows PowerShell, WSH, VBscript, ADSI and ADO scripting as well as Perl, Python, and Bash in a Linux environment
WORK EXPERIENCE:
Confidential, White Hall, AR
MSP Consultant
Responsibilities:
- Deployed vSphere 6 infrastructure and customer servers consisting of Microsoft Windows Server 2008R2, Server 2012, Server 2016, and Linux distributions such as CentOS, RHEL, openSUSE and Ubuntu
- Continuum Remote Management and Monitoring SME
- Deployed and supported customer websites built upon the Linux, Apache, MySQL, and PHP platforms
- Assisted with data recovery efforts using a suite of Linux tools including scalpel, testdisk, foremost, and dcfldd
- Configured Intel AMT and leveraged vPro for lights-out management of servers and workstations
- Configured the monitoring of remote systems for performance and availability
- Functioned as escalation engineer handling various customer/user requests regarding IT related problems via phone and email
- Identified, diagnosed, and resolved software and hardware problems in multiple small and mid-sized businesses
- Managed technology vendor relationships for clients
- Performed system audit tasks and maintained inventory documentation
- Configured, deployed, and supported FreeNAS storage and pfSense based firewall solutions
- Developed, tested, and deployed PowerShell and WSH scripts in order to automate the administration of client end-points
- Managed the testing and release of monthly OS and application patches
- Managed Symantec SecureAnywhere cloud security suite for end points
Confidential, Raritan, NJ
VMware Site Recovery Manager SME - DR Architect
Responsibilities:
- Senior DR resource for the world’s largest VMware Software Defined Data Center
- Architected a global DR solution for tier 1 applications that successfully adhered to a 15 minute RPO and a 45 minute RTO
- Deployed multiple Site Recovery Manager 5.5 pairings in the United States, United Kingdom, and Asia
- Created and managed change control requests for replicated SAN storage, IP addresses, DNS and failover\failback test execution
- Represented the North American DR team at the JnJ Global Change Advisory Board meetings
- Assisted operations support with the scripted deployment of additional ESXi hosts and clusters in the JnJ SDDC
- Configured, tested, and documented SRM specific vCenter alerts and alarms
- Configured alert integration with Log Insight infrastructure
- Configured 3PAR Storage Replication Adapters
- Architected and documented the DR onboarding process for tier-1 production and development applications
- Developed PowerCLI scripts to collect resource consumption information from VMs in preparation for change control and provisioning requests
- Aided operations support by developing PowerShell and PowerCLI scripts to automate support log bundle collection from ESXi hosts, vCenter instances, SRM, and NSX infrastructure
- Worked with the IPAM team to reserve recovery site IP addresses and to execute DNS A and CNAME record changes during failover events
- Worked with networking team to provision F5 Load Balancers and firewall rules at DR sites to support application availability after a failover event
- Created documentation and management procedure for DR IP addresses
- Worked with the application owners to create hour-by-hour documents for application failover and recovery testing
- Configured and managed SRM resource mappings
- Configured IP customization methodology for VMs
- Responsible for the creation and maintenance of Protection Groups and Recovery Plans
- Managed scheduling and communication with the application owners regarding all DR related issues and failover\failback testing
Confidential
Infrastructure Architect
Responsibilities:
- Provided technical documentation and guidance for VMware Horizon View VDI deployments and upgrades
- Deployed and configured highly available vRealize environments including multiple vRealize Appliances, vRealize Appliance Load Balancers, Clustered Application Databases, IaaS Web Load Balancers, MSSQL Database Clusters, Multiple Manager Services and DEM Orchestrators
- Deployed vRealize Operations Manager and provided consulting services regarding how to best configure alert metrics and reporting functionality
- Provided SOW documentation and verified server specs would meet customer expectations
Confidential
Infrastructure Architect
Responsibilities:
- Participated in design review of VMware vSphere implementation based on Cisco UCS and vSphere 5.5
- Reviewed design documentation for adherence to industry best practices and documented deviations where appropriate
- Outlined strategy for implementing Public Key Infrastructure to provide SSL certs for securing communication between vSphere components
Confidential, Nashville, TN
Senior Systems Engineer
Responsibilities:
- Supported Cerner “Go-Lives” for newly acquired hospitals, functioned as onsite server escalation resource
- Responsible for the design, approval, and deployment of all Group Policy Objects for acquired sites and hospitals
- Managed group creation and population
- Implemented “Day 1” racks consisting of vSphere 5.1 on HP DL380 Gen 8 servers with VMs providing initial necessary services for newly acquired hospitals
- Served as subject matter expert for Active Directory migrations and network integrations
- Developed PowerShell scripts to automate large batch group creation and population using the Quest Active Roles Management Shell
- Scripted the deployment of hundreds of shared printer objects on Windows print servers using PowerShell thereby cutting the deployment time for print server from days to hours
- Managed Microsoft DNS and DHCP for the enterprise
- Deployed SCVMM 2012 enabling the management and configuration of Hyper-V hosts, storage, and networking
- Primary engineer responsible for P2V and V2V conversions of acquired hospital infrastructure
Confidential, Jackson, MS
Senior Systems Engineer
Responsibilities:
- Responsible for management of the IBM Business Partner Innovation Center (BPIC) infrastructure located at Confidential datacenter
- Provided internal and remote technical support for Confidential and its subsidiary companies, Logic Solutions Group, and Information Insights
- Responsible for the management and administration of all server and network hardware including the IBM x3650 M3 and x3690, V7000 SAN, V3700 SAN, DS5020 SAN, DS4700 SAN, DS4300 SAN, Blade Center S-chassis, IBM PureFlex and IBM Flex Chassis, Cisco 4507 Switch infrastructure, Cisco ASA firewalls, and Cisco MDS fiber channel switch fabric
- Served as technical lead for the T. Rowe Price PureFlex deployment, integrating the solution with their existing environment and precluding the need for an IBM Lab Services engagement, served as subject matter expert for all network, storage, and VMware related design options in a completely non-Windows environment
- Deployed and managed vSphere 5.1 environment on the IBM PureFlex populated with x240 compute nodes, EN4093 Ethernet IO modules, FC3171 Fiber IO Modules and an integrated V7000 SAN
- Deployed Windows 2008R2 and Server 2012 VMs to replace aging Windows 2000 and 2003 server infrastructure
- Deployed and administered IBM Smart Cloud Entry for System z and System x on the Flex Chassis for demo and proof-of-concept projects
- Deployed and supported RHEL 5-6 based application server infrastructure to support MySQL, PHP, and Apache web services
- Deployed IBM Worklight mobile application infrastructure in virtualized Linux environment for development and demonstration purposes
- Deployed necessary infrastructure and served as server SME in support of CRM 4.0 to CRM 2011 upgrade
- Performed an ADMT intra-forest migration of all production clients, servers, services, and security principals
- Managed ISP switchover, reconfigured Cisco ASA firewalls, managed external DNS record changes and changes to IPsec VPN profiles
- Used System Center Virtual Machine Manger 2012 R2 to manage Hyper-V environment
- Combined pre-existing development networks with the production network while maintaining layer 2 and 3 security utilizing VLANs and VMware vShield zones
- Functioned as technical lead for a number or proof of concept projects showcasing VMware View and Citrix XenDesktop infrastructure running on the IBM PureFlex platform
- Deployed BNT 10GB network core switches and integrated with existing Cisco gigabit switches
- Managed migration to Office 365 cloud email service and administered Office 365 Exchange environment
- Deployed Microsoft System Center 2012 Suite including System Center Configuration Manager 2012, System Center Operations Manager 2012, System Center Service Manager, and System Center Virtual Machine Manager 2012
- Deployed a two-tier PKI based on Windows Server 2012 Certificate Services
- Managed the Confidential Microsoft Volume Licensing agreement
- Mentored junior staff members and managed Confidential interns
Confidential, Scottsdale, AZ
Virtualization, Storage, and Exchange Consultant
Responsibilities:
- Deployed new HP DL380 G7 vSphere 4.1 U1 host hardware
- Deployed and configured vCenter instance
- Configured physical network to isolate management, iSCSI, and vMotion traffic from production network traffic
- Worked with CDW to deploy new NetApp FAS3200 filer
- Configured aggregates, volumes, iSCSI LUNs and NFS exports and presented to vSphere hosts
- Installed and configured NetApp SystemManager, Snapdrive, SnapManager for Exchange, SnapManager for SQL, and SnapManager for Virtual Infrastructure
- Deployed standardized Windows 2008 R2 templates
- Deployed new application infrastructure in virtual environment
- Deployed new domain controllers in virtual environment and upgraded both forest and domain functionality levels
- Configured AD infrastructure according to Microsoft best practices
- Deployed Exchange 2010 into existing Exchange 2003 Org and configured environment for co-existence
- Configured existing BlackBerry server for co-existence with new Exchange 2010 server
- Migrated existing mailboxes to new Exchange 2010 server
Confidential, Birmingham, AL
Senior Systems Engineer
Responsibilities:
- Functioned as an IT consultant focusing on bringing enterprise solutions and methodology to clients in the Confidential sector
- Deployed and configured Microsoft Windows Small Business Server 2008 and 2011 solutions
- Deployed and administered Exchange 2007 and 2010 infrastructure
- Performed Exchange database maintenance and recovery operations
- Supported virtualized environments using Hyper-V, VMware ESXi, and VMware workstation
- Provided technical consulting services for physicians seeking to implement cloud based EHR solutions from eClinicalWorks
- Deployed cloud based backup solutions as well as off-site DR solutions using virtual machine replication technology from StorageCraft
Confidential, Grand Prairie, TX
Migration Consultant
Responsibilities:
- Architected and deployed target 2008 R2 Active Directory infrastructure
- Architected and deployed vSphere 4.1 infrastructure utilizing EqualLogic iSCSI shared storage
- Configured VMware Site Recovery Manager for datacenter redundancy
- Deployed Exchange 2010 in target Forest and configured Database Availability Group redundancy for mailbox servers
- Scripted contact import from source Exchange environments
- Scripted LegacyExchangeDN import as X500 proxy address from source accounts during cross-forest email migration
- Migrated users and computers from source domains utilizing ADMT 3.1
- Used the MigrationWizard tool from ForensIT to translate security on profiles of remote workstations which had no domain membership
Confidential, Birmingham, AL
Senior Systems Engineer
Responsibilities:
- Served as a subject matter expert for Active Directory domain migrations and consolidations
- Responsible for performing VMware Capacity Assessments and scoping hardware needs for VMware infrastructure deployments
- Provided VMware training, consulting, and best practices guidance for Confidential clientele
- Deployed all required roles in Exchange 2007 environments including CCR clustered mailbox servers and provided consulting expertise for migrations from previous versions
- Provided architectural and implementation consulting services for Exchange 2010 deployments including migrations from Exchange 2003
- Deployed VMware Site Recovery Manager and assisted in creating policies and procedures for disaster recovery plans
- Deployed multiple CA Public Key Infrastructure
- Provided pre-sales technical expertise for Confidential sales staff, this included scoping software, hardware, labor, and licensing needs
- Technical lead for the American Hospice server and application infrastructure documentation project, data was programmatically collected by scripted WMI queries and personal interviews with application infrastructure owners
- Mentored associate engineers and served as an escalation resource
- Deployed and supported Citrix XenDesktop and VMware View Virtual Desktop Infrastructure
- Deployed application virtualization solutions utilizing Citrix XenApp and Microsoft App-V
Confidential, Jackson, MS
Contract Web Developer and Consultant
Responsibilities:
- Responsible for the development and maintenance of commercial web sites using ASP.net and PHP
- Provided deployment and remote server support for IIS 7 platforms running on Windows Server 2008
- Provided security consulting services related to the securing of web communications with SSL as well as remote access solutions and the implementation of PKI, SSTP, and IPSec
Confidential, Livingston, NJ
IT Consultant
Responsibilities:
- Architected and documented plan to virtualize application server infrastructure into a VMware ESX environment utilizing EqualLogic iSCSI SANs as shared storage in order to facilitate a cross country datacenter cutover using SAN replication
- Deployed two clusters of Dell PE 2850 VMware ESX 3.5 hosts
- Deployed and configured VMware Virtual Center server on an additional Dell PE 2850
- Configured network, volume, and replication parameters on two EqualLogic PE5000 series iSCSI SANs
- Performed adaptive and predictive LUN configuration analysis for the environment
- Configured DRS and HA for the ESX environment
- Virtualized 20 application servers using the PlateSpin Migrate tool
- Verified and tuned virtual environment after migration in order to optimize the performance of the SQL and Exchange databases
Confidential, Irving, TX
IT Consultant
Responsibilities:
- Deployed additional VMware ESX host resources to Confidential ’ datacenter
- Analyzed current configuration and deployment for compliance with VMware best practices
- Reconfigured critical VM’s to utilize Raw Device Mapped connections to the SAN in order to improve performance when accessing data partitions
- Verified performance of VM’s and documented recommendations
- Configured CHAP for iSCSI connections
- Configured Virtual Center alert actions and alarm thresholds
Confidential, Dallas, TX
IT Consultant
Responsibilities:
- Provided technical direction for the end state design of the target Active Directory environment
- Project scope involved migration of 146+ source domains into USPI target domain including all security principals, servers, and application infrastructure
- Provided technical guidance for clean-up process of the target and source domains in order to facilitate a successful migration including DNS redesign and the identification of potential weaknesses in the current infrastructure security implementation
- Developed discovery scripts and GPO’s for source domains to aid in collection of data during migration
- Documented procedures and processes as related to the actual migration of resources during the project
- Deployed VMware test environment utilizing ESX 3.5 hosts which mirrored production AD and application infrastructure in order to test manual and scripted procedures prior to live migration
Confidential, Plano, TX
Migration Team Lead
Responsibilities:
- Acted as Active Directory migration project team lead during the acquisition of the Dr. Pepper\7-Up bottling group by Cadbury Schweppes
- Developed standard build out documentation for domain controllers in the Cadbury environment
- Personally responsible for the configuration and deployment of over 30 domain controllers during the course of the project
- Personally responsible for the re-application of permissions to source domain resources, SID history was not implemented and as such all resources were brought into a state of co-existence by the programmatic application of ACL’s to the existing file systems and resources, this was accomplished with minimal impact to production systems
- Successfully migrated approximately 2500 users and workstations into the existing AD domain using Microsoft’s Active Directory Migration Tool v2.0
- Deployed a number of software packages via Microsoft SMS, this included the initial deployment of the SMS advanced client, as well as the configuration of distribution points and advertisements
- Implemented exmerge scripts to facilitate the migration of Exchange mailboxes into the Cadbury Exchange org
- Migrated existing Bottling Group Citrix environment into Cadbury’s Citrix farm, this included the deployment of new server hardware, and scripted migration of user profiles and data into the existing Presentation Server 4.0 farm
- Provided technical documentation to the Cadbury wintel support team in order to assist with the transition to support
- Post migration, joined the Cadbury wintel support team as an infrastructure resource during the HP outsourcing project
- Performed physical to virtual migrations of Cadbury wintel servers to HP’s ESX infrastructure located in Toronto, Canada
- Provided support for VMware ESX 3.0.x environment including template maintenance, shared storage configuration, Virtual Center Server deployment, ESX 3.0.x host patch management, as well as virtual network design and implementation
- Responsible for provisioning new physical hosts into the Dr. Pepper 7-Up VMware ESX environment, this included physical deployments, patching and securing the COS to meet pre-defined security requirements
- Worked closely with Microsoft consultants during an Active Directory Readiness Assessment Program (ADRAP) and was personally responsible for the remediation of problems facing the Cadbury Active Directory infrastructure as identified in the ADRAP
- Architected the consolidation of existing Cisco Network Registrar DNS infrastructure into Cadbury’s AD integrated DNS, this was achieved without negatively affecting production applications
- Provided a scripted solution to deploy the Aventail VPN client to remote users
- Responsible for maintaining WSUS environment and coordinating outage windows with business units