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It Specialist Resume

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SUMMARY:

Information Technology Professional with 10+ years of experience delivering IT solutions to enhance business value. Expertise in Cisco Network Engineering, Active Directory Administration and SQL programming. Qualified in systems analysis, design, implementation, and support. Newly minted CCNA seeking opportunities as a Jr Network Engineer.

TECHNICAL EXPERTISE:

Software: Active Directory, Hyper - V, Group Policy, SolarWinds, Kaseya, SharePoint, Checkpoint Endpoint

Telephony & Networking: LAN/WAN Design, Cisco IOS, VPNs, VLANs, ACL’s, SonicWALL

Operating Systems: Cisco IOS, Windows Server 2008 R2, Windows Server 2012 R2, Linux

Protocols: IPv4, IPv6, STP, RIP, OSPF, EIGRP, HSRP, DNS, DHCP, SMTP, VOIP, POP/IMAP, RDP

RDMBS: MS SQL Server, MySQL, MS Access

Languages: Visual Basic for Applications, SQL, PHP5, Advanced Shell Scripting

PROFESSIONAL E XPERIENCE:

Confidential

IT Specialist

Responsibilities:

  • Troubleshooting layer 3 routing protocols (RIPv2, OSPFv3, EIGRPv6, …)
  • Troubleshooting layer 2 switching environments (VLAN leaking, VTP trunking, EtherChannel, Port Security, …)
  • Troubleshooting WAN connectivity (PPP, Frame Relay, GRE tunnels, VPN’s, IPsec, …)
  • Troubleshooting Access Control Lists for Traffic Filtering (Standard ACL’s, Extended ACL’s, Named ACL’s)
  • Utilize T-shoot management and monitoring tools such as Cisco NetFlow, SNMPv3, IP SLAs, Syslog, …

Confidential

IT Specialist

Responsibilities:

  • Office 365 Administration / Active Directory Administration / SharePoint Administration Work within SQL Server Management Studio completing DBA tasks assigned by senior Database Administrator Kaseya Administration and training Tier 2 support for all employees

Confidential

LAN Administrator

Responsibilities:

  • Work with SCCM for remote control, troubleshooting of remote systems, patch management
  • Utilize LANDesk ticketing system, provide IT support for all employees’ remote and on site Administer Norton Ghost imaging system, deploy baseline images, stage laptops for USDA domain access

Confidential

Information Technology Engineer

Responsibilities:

  • Manage the IT department, oversee network and data infrastructure spread across multiple states Act as Tier 3 escalation, assist three Tier 1 junior sys admins located at remote sites and headquarters
  • Administer over the Windows Server 2008 R2 sites and domains configurations; schema replication Administer over all routers and switches within the company, define NAT rules, routing tables, VPN rules Installed / configured Cisco Access Point at warehouse for dual band Wi-Fi Upgraded accounting server from Windows Server 2003 to Windows Server 2008 R2 Domain Administrator, Email Administrator, SharePoint Administrator, Data Backup
  • Administrator Manage Hyper-V environment, DNS/DHCP services, and VOIP system Developed custom VBA/SQL solution meeting business requirements for contract project with the Department of Navy Provide professional customer support for all internal employees and executives

Confidential

Systems Administrator

Responsibilities:

  • Work as a member of a team managing a total of approx. 3000 servers (Windows / Linux / AIX) Utilize Windows Server Update Services (WSUS), apply Windows and third-party patches Apply configuration changes to servers / workstations as scheduled by the Confidential
  • Utilize Google Apps for Government Received Red Hat Enterprise Linux 7 training, Tripwire Enterprise training, Solar Winds training

Confidential

Desktop Support Technician

Responsibilities:

  • Provided on-site and remote support for all employees’ laptops and mobile devices (Windows and Mac OS) Antivirus Administrator (Sophos)
  • Assisted in data center migration to new HVAC ventilated space on separate floor (three rack mounts, cabling, UPS)

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