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Senior Associate Data Analyst Resume

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Raleigh, NC

TECHNICAL SKILLS:

Project Management: ERDs, SLDC, Use Case Diagrams, Various team roles including Project Manager and Business/System Analyst

Languages/Software/Applications: Microsoft SQL Server, Visual Basic.NET,, Word, Excel, PowerPoint, Access, Visio, Crystal Reports, Webfocus, Changepoint, Epic, Power BI, and ServiceNow.

Web Application: HTML, PHP, E - commerce business models

TECHNICAL WORK EXPERIENCE:

Confidential, Raleigh, NC

Senior Associate Data Analyst

Responsibilities:

  • Responsible for collecting, organizing, and interpreting data to identify trends, patterns or troubleshooting anomalies.
  • Develop and expand on reporting capabilities and continuously monitor data quality, and recommending quality control methods
  • Work closely with project teams to provide an understanding of data, validate assumptions in project requirements, and draw conclusions necessary for decision-making purposes.
  • Conduct data audits and implement quality control procedures.
  • Utilize Microsoft Power Bi and Advanced Excel Functions (Pivot Tables and Vlookups) to organize information and graphically answer questions
  • Used SQL Queries to pull information from the companies database when the situation called for it
  • Collaborate to create insightful dashboards and develop KPI to improve reporting and monitoring.
  • Optimize the organizations ETL processes using defined processes and reporting.

Confidential, Raleigh, NC

Database Analyst

Responsibilities:

  • Analyze and implement accurate, secure, efficient, logical and physical databases and coordinate database development
  • Review, evaluate, implement and maintain company databases
  • Analyze business procedures and problems to refine data for database management
  • Utilize SQL Queries to for the purpose of pulling data from databases to create reports and to authenticate updated data
  • Identify and resolve complex issues, including mass change updates, reconciliation projects, and the operationalization of data from various sources
  • Develop and submit internal and external status reports
  • Identify and resolve production and/or applications development problems related to the use of the database management system software or utilities
  • Create report and data reconciliation through Access, Excel, Business Objects and other reporting tools, to include provider data, claims data, membership data

Confidential, Greenville, NC

Information Services Associate

Responsibilities:

  • Worked under the supervision of Senior Information Services staff to provide support in delivering Information Technology solutions and services to Vidant Health in areas such as application development, infrastructure & operations, business intelligence, decision support, project management, business analysis, process improvement and financial analysis.
  • Drafted and submitted a variety of reports to be utilized by the organization and/or specific clients.
  • Gathered specific requirements for tickets from end-users.
  • Worked with Crystal Databases to create and maintain reports. .
  • Basic utilization of Webfocus, Epic, Crystal Reports, Changepoint, and ServiceNow.

Confidential, Greenville, NC

Information Services Intern

Responsibilities:

  • Works alongside Information Services Division staff to provide support in delivering Information Technology solutions to Vidant Health
  • Installed and/or assist in troubleshooting pc’s, printers, and network infrastructure
  • Provided customer service functions such as account set up/creation, service request entry and problem solving
  • Evaluated, installed, and or utilized problem solving applications

Confidential, Greenville, NC

Computer Lab Assistant

Responsibilities:

  • Oversaw and managed a large campus lab in the student union that services up to 30 users at any given time including studee7nts, faculty, and visitors
  • Monitored and maintain equipment to ensure the effective operation of the scanners, printers, Mac’s, and PC’s
  • Assisted patrons in creating documents
  • Maintained lab safety and security

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