Senior Associate Data Analyst Resume
Raleigh, NC
TECHNICAL SKILLS:
Project Management: ERDs, SLDC, Use Case Diagrams, Various team roles including Project Manager and Business/System Analyst
Languages/Software/Applications: Microsoft SQL Server, Visual Basic.NET,, Word, Excel, PowerPoint, Access, Visio, Crystal Reports, Webfocus, Changepoint, Epic, Power BI, and ServiceNow.
Web Application: HTML, PHP, E - commerce business models
TECHNICAL WORK EXPERIENCE:
Confidential, Raleigh, NC
Senior Associate Data Analyst
Responsibilities:
- Responsible for collecting, organizing, and interpreting data to identify trends, patterns or troubleshooting anomalies.
- Develop and expand on reporting capabilities and continuously monitor data quality, and recommending quality control methods
- Work closely with project teams to provide an understanding of data, validate assumptions in project requirements, and draw conclusions necessary for decision-making purposes.
- Conduct data audits and implement quality control procedures.
- Utilize Microsoft Power Bi and Advanced Excel Functions (Pivot Tables and Vlookups) to organize information and graphically answer questions
- Used SQL Queries to pull information from the companies database when the situation called for it
- Collaborate to create insightful dashboards and develop KPI to improve reporting and monitoring.
- Optimize the organizations ETL processes using defined processes and reporting.
Confidential, Raleigh, NC
Database Analyst
Responsibilities:
- Analyze and implement accurate, secure, efficient, logical and physical databases and coordinate database development
- Review, evaluate, implement and maintain company databases
- Analyze business procedures and problems to refine data for database management
- Utilize SQL Queries to for the purpose of pulling data from databases to create reports and to authenticate updated data
- Identify and resolve complex issues, including mass change updates, reconciliation projects, and the operationalization of data from various sources
- Develop and submit internal and external status reports
- Identify and resolve production and/or applications development problems related to the use of the database management system software or utilities
- Create report and data reconciliation through Access, Excel, Business Objects and other reporting tools, to include provider data, claims data, membership data
Confidential, Greenville, NC
Information Services Associate
Responsibilities:
- Worked under the supervision of Senior Information Services staff to provide support in delivering Information Technology solutions and services to Vidant Health in areas such as application development, infrastructure & operations, business intelligence, decision support, project management, business analysis, process improvement and financial analysis.
- Drafted and submitted a variety of reports to be utilized by the organization and/or specific clients.
- Gathered specific requirements for tickets from end-users.
- Worked with Crystal Databases to create and maintain reports. .
- Basic utilization of Webfocus, Epic, Crystal Reports, Changepoint, and ServiceNow.
Confidential, Greenville, NC
Information Services Intern
Responsibilities:
- Works alongside Information Services Division staff to provide support in delivering Information Technology solutions to Vidant Health
- Installed and/or assist in troubleshooting pc’s, printers, and network infrastructure
- Provided customer service functions such as account set up/creation, service request entry and problem solving
- Evaluated, installed, and or utilized problem solving applications
Confidential, Greenville, NC
Computer Lab Assistant
Responsibilities:
- Oversaw and managed a large campus lab in the student union that services up to 30 users at any given time including studee7nts, faculty, and visitors
- Monitored and maintain equipment to ensure the effective operation of the scanners, printers, Mac’s, and PC’s
- Assisted patrons in creating documents
- Maintained lab safety and security
