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System Specialist-system Analyst And Programmer Resume

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Irving, TX

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SUMMARY:

  • Program Manager/Project Manager/Software Support (18 Years), SAP - WBS Projects (5Years), SAP Plant Maintenance and Configurator (7 Years).
  • Projects were delivered on time and under budget.
  • Extensive knowledge of Systems, Databases, Networking and Application software allows me to understand how each change will affect the overall Performance of the Application or Storage needs among others aspects the Project.
  • This in turn minimizes unknown issues from arising during the implementation, enhancements or programming phases of the project.

EXPERTISE AREA:

  • Interface Design
  • Troubleshooting
  • Fleet Management
  • Software Maintenance
  • Report Writing
  • System Design

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

System Specialist-System Analyst and Programmer

Responsibilities:

  • Coordinated efforts with field operations, IT, Sourcing, Finance, WFO, WNOE, Legal, Global Clearance, external partner groups and others to identify, design and implement solutions.
  • Worked with IT and/or third party suppliers to setup new design/fleet/SAP data loads, mapped new file imports, requirements gathering and documentation on integrations or additional modules to support the environment.
  • Maintained on-going interaction with internal client groups and other functional areas relating to objectives, deliverables and related matters.
  • Inventory Management
  • Interacted with field operations to anticipate systems needs and requirements.
  • Worked closely with the field operations, engineering and development, acquisitions, performance assurance and PMO teams within to understand present and to-be business processes to facilitate compatible short- and long-term system solutions.
  • Managed multiple, inter-related projects and plans for well formulated systems improvements and implementations.
  • Assisted Confidential and business partners in identifying, troubleshooting and resolving problems related to systems processes, data reporting, software and/or hardware.
  • Investigated problems to determine root cause - change in business process/data input, interfacing system changes, and recent bug/code fixes.
  • Possessed a technical understanding of the applications and business processes supported.
  • Communicated among technical and non-technical project staff and clients.
  • Gathered and documented business requirements, document process flows to support the business requirements and develop functional specifications,
  • Communicated the solution design/requirements to both on-shore and off-shore IT teams.
  • Developed and executed test scripts and coordinate the implementation of the solution with the requesting party and other impacted users.
  • Application Support Analyst supporting software enhancements/to UNIX based systems with the following database types; Informix, DB2 and Oracle.
  • Supported 1700 users along with interacting with External Vendors, IT, Finance along with other groups.
  • Setup and tested interfaces files for EDI and multiple other formats, SAP PM Module Configurator and WBS Project module.
  • Migrated an application from an UNIX/Informix Platform to SAP then from SAP to IBM Unix Server using DB2.
  • Performed Blue printing and Functional Specification writing and performed support and configuration functions during and after each implementation. SAP software support/maintenance.
  • Lead projects to enhance capabilities of existing software and databases. Project Manager Duties include; Requirements Gathering, Creation of Business Requirements, Facilitate Meetings, Requirements Analyst, Create Functional Requirements, Systems Architect, Systems Testing, Lead UAT Testing, Documentation for the User Group.
  • Other Job Functions: Database Administrator for Informix Database, Web Page Administrator, Graphics Designer, System Administrator for HP Client/Server Platform. System Hardware Design.

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