PROFESSIONAL SUMMARY:

• Certified Salesforce Developer/ Administrator with 7+ years of experience in the IT industry, with 5+ years of experience as a Salesforce Developer/ Administrator.
• Participated in all phases of the software development lifecycle including requirements definition, solution design, configuration, code development, testing, deployment and support.
• Good understanding of cloud computing services, such as SAAS, PAAS and IAAS.
• Experience in designing of custom objects, custom fields, custom page layouts, workflows, dependent pick lists, and role - based page layouts, validation rules, approval processes, custom reports, custom tabs, report folders, record types, formula fields and email generation as per requirements.
• Hands on experience in writing Apex Classes, Apex Triggers, Developing Visual Force pages.
• Experience in writing batch apex classes, schedule apex, dynamic apex, single e-mail methods, mass e-mail methods, test classes, wrapper classes.
• Proficient in administrative tasks like creating Profiles, Roles, Users, Page Layouts, e-mail services, Workflows, Reports, Dashboards, Approvals and Tasks.
• Experienced in accurately generating quotes for orders using Salesforce CPQ.
• Proficiency in defining lookup and master-detail relationships on the objects and creation of junction objects to establish connectivity among objects.
• Proficiency in security and sharing rules at object, field, and record level for different users at different levels of organization.
• Experience in deploying various components between different environments using change sets and ANT Scripts.
• Good Experience in integrating third party applications with salesforce using SOAP API and REST API .
• Implemented Salesforce Lightning components based on the client requirement to change the classic version to Lightning version.
• Hands on experience in automating the Lead & Case Management like Web-to-Lead, Web-to-Case, Email-to-Case.
• Have good working knowledge in querying salesforce.com database using SOQL&SOSL queries and Governor Limits.
• Experience with data loading and extraction using Data Loader, Salesforce.com Import Wizard, Informatica cloud and workbench .
• Experienced in building Communities and Portals using Lightning Community and used Community Cloud to connect with customers.
• In depth understanding of the Sales cloud (partner portals) and Service cloud (customer portals) automations using Salesforce.
• Highly flexible and accustomed to work in both large and small group settings.
• Excellent Problem solving, Analytical, Communication and interpersonal skills with the ability to communicate confidently with all levels of employers.

TECHNICAL SKILLS:

Salesforce Technologies: Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Workflow and Approvals,SOQL, SOSL, Visual Force (Pages, Components and Controllers), Custom Formulas, Validation Rules, Email Templates, Roles and Profiles.

Force.com Eclipse IDE Plug: in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production).

Languages: C, Java, JSP, Servlet, Apex

Web Technologies: HTML,CSS, JavaScript, Visual Force

Databases: MS SQL Server, Oracle

MS Windows, LINUX, MAC OS: 9/10

Documentation Tools: Microsoft Office Suite

Methodologies: Agile, Scrum, Waterf all

WORK EXPERIENCE:

Confidential, McKinney, TX

Salesforce Developer/Admin

Responsibilities:

• Responsible for gathering the requirements by coordinating with the business analysts, architects and project managers.
• Developed Apex classes, Apex Triggers and Visual Force Pages as per requirements.
• Developed Code to Geo -Track seeker location by using Java script and custom meta data.
• Created Workflows to send email alerts to seekers and connectors as per requirements.
• Created multiple email templates that needs to be sent to connectors and seekers based on different criteria’s.
• Implemented Process Builder to send SMS along with emails to connectors and seekers by using third party application.
• Integrated third party online missionary organizations with salesforce to pass the seeker information using REST API.
• Developed Apex classes to dynamically validate email and website URL of the connectors for the auto approval process using remote site settings .
• Developed schedule Batch class to remove all the record from remote site settings.
• Converted Visual force pages to lightning components and added to field service application.
• Writing test class to maintain the 75% code coverage for Apex classes.
• Deployment of the components to the production using Change Sets.

Environment: Salesforce.com, Force.Com, Workflows, Email Templates, Process Builder, Rest API, Custom Meta data, Remote site settings, Sites, Test Classes, Change Sets.

Confidential, San Francisco, CA

Salesforce Developer/Lightning

Responsibilities:

• Responsible for gathering the requirements by coordinating with the business analysts, developers and project managers, to better customize, and utilize the full functionality of the Salesforce.com CRM solution.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Proactively created Apex Triggers and Apex classes and developed and managed complex workflows, approvals, validation rules, assignment rules and system triggers.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Configured Lightning version to change the environment from Classic to Lightning.
• Converting Visual force pages into Lightning components and Lightning App builder.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Developed Lightning Apps using Lightning Components and made them compatible with Salesforce 1 mobile apps.
• Experience in creating Lightning Apps and Custom objects and tabs related to the apps for Internal and external users.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.
• Used Force.com Eclipse IDE plug-in to manage, author, debug and deploy Force.com applications in the Eclipse development environment.

Environment: Salesforce.com platform, force.com IDE, workflows and triggers, data loader, web services, custom and standard object, sharing rules, apex classes, lightning components, test cases - unit testing, validation rules, formula fields.

Confidential, San Francisco, CA

Salesforce Developer

Responsibilities:

• Involved in Business requirement meetings like gathering information for IT team and analyzing the information provided by Business.
• Interfaced with Business user to update the business requirement document as well as testing document.
• Analyzed the existing process to build an Architectural Design for Real Time Process.
• Developed Technical Design Document after analyzing the different scenarios.
• Mainly worked with Lead & Case Management in SFDC.
• Experienced in Salesforce Sales and Service cloud implementation.
• Created page layouts, organized fields and other components on a record detail and edit pages.
• Developed Classes, Triggers, Visualforce pages and controllers.
• Integrating the application with SOAP Web services.
• Worked on lightning Component framework which is a UI framework for developing dynamic web apps for mobile and desktop devices as well
• Worked on Email handling for assigning the leads to Agents.
• Used Dashboards and reports to show the performance of the offices and time taken to assign Leads.
• Been a part of Unit testing and guided my offshore Developers.
• Developed custom objects and custom tabs for various modules of applications.
• Written numerous SOQL and SOSL queries using Force.com explorer.
• Prepared various test cases to test the functionality of the code in accordance to the governor’s limits.

Environment: Salesforce Enterprise Edition, Apex, Visual Force (Pages, Component & Controllers), Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Escalation rules, Security controls, Email Services, Sandbox data loading, chatter, Force.com Eclipse plug in, Eclipse, Unit testing, Import Wizard.

Confidential, New York, NY

Salesforce Administrator/Developer

Responsibilities:

• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, Validation rules, Workflow Rules, Email Alerts, Auto-Response Rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Involved in developing design documents (both LLD and HLD).
• Designed high level customized Visualforce pages using extension controllers, custom controllers and standard controllers.
• Developed Apex triggers, asynchronous classes, Batch Apex, Apex Scheduler, test methods to achieve users’ desired functionality.
• Involved in d eployment, deployed all the classes, triggers, objects, components, pages from sandbox environment to production environment
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Interacted with business user groups biweekly for updating the status of the new developments in production and gathering new requirements and documented the requirements based on Priority Level.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields using DB Amp tool.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.

Environment: Saleforce.com platform, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential

Salesforce Administrator/Developer

Responsibilities:

• Create and Customize Custom Objects, Formula Fields, Cross Object Formulas, Roll up summary fields, validation rules, dependent pick lists, and complex page layouts.
• Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Created Custom Objects and fields for transactional and contractual information.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed various Custom Objects, Tabs, validation rules, Components.
• Implemented Data segregation through Record Types and Field level security.
• Developed and maintained validation rules and custom workflow.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk imports of data using Apex Data Loader.
• Developed and maintained custom reports.
• Prepared training materials for business use.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Eclipse IDE Plug-in.

Confidential

Salesforce Consultant

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and nonfunctional requirements.
• Worked with the user group for requirement gathering throughout the planning and implementation.
• Worked on various SFDC standard and custom objects like Accounts, Contacts, Cases, Contracts, Entitlements, Opportunities, Price books, Products.
• Worked with Apex Classes, Apex Triggers and Visualforce pages.
• Developed various Custom Objects, Tabs, Components and Visualforce.
• Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people
• Developed Custom Objects, Custom Reports and dashboard on regular basis for the sales performance and lead generation statistics.
• Designed solution and configured Salesforce.com Case, Solution, PRM & Customer portal Modules.
• High End Process and Application Customization using Apex & Visualforce.
• Preparation of Pseudo Code and Test Cases.
• Performing of Unit & System Tests.
• Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Application Support & Knowledge Transfer to App support.
• Integrated with Eloqua with SFDC, helped sales appeared of all marketing initiatives and prioritize leads

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Components, Controllers & Extensions), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Email Services, Java Script, Web Services, Force.com IDE.

Confidential

Java Developer

Responsibilities:

• Developed java database using JDBC to access database.
• Designed and developed base classes, framework classes and common re-usable components.
• Involved in UI designs using Java and Swings.
• Used various Java and J2EE APIs including JDBC, XML , JSP, and JavaBeans.
• Involved in re-factoring the existing components to meet the current application requirements.
• Involved in performance tuning, debugging issues in testing and deployment phases.
• Utilized SQL for querying the database.
• Developed customer care related web pages using JSP, JSP Tags and Servlets.
• Created and used lot of business objects related to Customers, Work Orders and Invoices.
• Used JUnit extensively to create unit test cases for the wrapper classes.
• Developed a rating engine and rating report generation logic for the different services provided to the customer.

Environment: Java, Servlets, JSP, SQL, HTML, JavaScript, XML.