PROFESSIONAL SUMMARY:

• Total 16 years of experience which include 12+ years of experience in ERP implementation, Roll out, up gradation & maintenance as Certified Functional Analyst. Over 4 years of Domain experience in sales, Marketing & Services.
• Dynamic, results oriented Team Player with extensive SAP experience in complete life cycle, solution delivery.
• Four full cycle Implementation experience in SAP ECC 6.0 including AS - IS study, TO-BE study Business blue print, Realization, Testing, Go-live preparation, Go-live and Post Go-live support.
• Diverse experience includes involvement in all aspects of the Implementation process: Business process analysis, System configuration, Testing, Documentation, End-user training, and Production support. Worked on upgrade & Roll out projects.
• Experienced in - business process study, account group configuration, creation and customizing Sales orders processing, Delivery, Billing documents and related copy controls, transfer of requirements and availability check configuration, shipping point, plant, text, partner, output & Account determination.
• Experience in creating business Process Procedures for all the important Business processes in the organization business requirements identified by business blueprint document to configure the system step-by-step and setting it up in SAP in association with other members of the implementation team.
• Worked on Preparing user manuals and conducting workshops to relevant users Defining Functional specifications as per client requirement and send it to user approval acceptance
• Experience in resolving problem and help tickets originating in my module.
• Worked extensively on pricing procedures: configured condition tables, condition types, access sequences, and pricing procedures for customer and sales documents.
• Experienced in Cross-functional issues with Material Management (MM), Production Planning (PP), Sales & Distribution (SD), Financial Accounting (FI) modules & Project System (PS)
• Strong experience in Confidential which includes process related cables and conductors, NF Metal processing, DTUC, Returnable packaging, Coverage, Provision etc.
• Experience includes working in Batch Management, SAP development team involving program development, customized Reports, LSMW.
• Hands on experience in shipping and transportation which includes route determination, shipment, shipment costing process. Good knowledge on SAP S4 HANA Logistic area.

PROFESSIONAL EXPERIENCE:

Confidential

Team Lead

Responsibilities:

• This job involves, providing production support, requirement analysis. Resolving customers’ queries and issues from functional perspective.
• Resolve problem and help tickets originating in my module.
• Conduct problem analysis and communicating the solution to the user.
• Defining Functional specifications as per client requirement and send it to user approval acceptance.
• Responsible for changes to customized objects as per requirement.

Confidential

Team Lead

Responsibilities:

• Asses current SAP set up for Tender to Cash & document same.
• Conduct one to one meeting with Major stake holders for Tender to cash Processes.
• Identify current challenges pain points & related processes.
• Understand Business process procedures for Business Unit Power System, Consumer System, and Industrial System & Automation and submit recommendation/ Improvement report.

Confidential

Team Lead

Responsibilities:

• Resolve problem and help tickets originating in my module.
• Conduct problem analysis and communicating the solution to the user.
• Defining Functional specifications as per client requirement and send it to user approval acceptance.
• Responsible for changes to customized objects as per requirement.

Confidential

Team Lead

Responsibilities:

• Coordinate with Core team and implementation team and validate the configurations and testing done by respective individuals.
• Follow up with team and ensure that requirement is explain and documented in required format.
• Regularly communicate with team and discussed the issue and problem faced by them in daily business.
• Validate AS IS TOBE documentation & finalize reports and specs.

Confidential

Team member

Responsibilities:

• Analyze various test scripts like Unit test, Integration test prepared during implementation.
• Coordinated with development team and provided required assistance for conducting regression test to ensure that business process still working properly after the upgrade.
• Prepare test scripts and communicate findings to team & take their suggestions.
• Carry out test to ensure all business process procedures are working as per the user expectation after up gradation.
• Modification adjustment. Resolve changes made to SAP object that conflict with new update as a part of upgrade.
• Assist training staff in updating and training document for new release.
• Conduct presentation and conference call to understand problem encountered by user & provide potential solution.

Confidential

Team member

Responsibilities:

• This job involves, providing production support, requirement analysis. Resolving customers’ queries and issues from functional perspective.
• Resolve problem and help tickets originating in my module.
• Conduct problem analysis and communicating the solution to the user.
• Defining Functional specifications as per client requirement and send it to user approval acceptance.
• Responsible for changes to customized objects as per requirement.

Confidential

Team member / Team lead

Responsibilities:

• Understanding and analyzing the client’s business process requirements and map it in SAP.
• Conducted series of workshop to collect requirement from various users and take their approval after finalizing document.
• Studied AS IS documents and mapped the client business process in SAP ECC & prepared TOBE documents for Presales, Sales, and Shipping.
• To meet the client business requirement on worked on mapping business process like Orders for Machine and spares, Returns, Credit & Debit Memo, Free of charge Delivery & Warranty replace orders for spares including major configurations.
• Coordinated with team and prepared Business Process Template & Functional specs.
• Based on the feedback from business and respective user prepared BPP document & End user documentations with reference to transactions.
• Attended relevant workshops with team and actively participated Blue print phase of Implementation.
• Actively participated in the realization phase to configure given business process procedure & coordinated with the team to ensure seamless integration among the other areas.
• Developed new business process flows to drive the common business practices and procedures across the site.
• Identified the exact business requirement and prepared documentation in the specified formats.
• Analyzed the gaps for implementation and provided possible solution to the client.
• Conducted Series of boot camp classes and workshop to provide high level of exposure to the capability of SAP system for business process owners and key users.

Confidential

Team lead

Responsibilities:

• Conducted relevant workshops for the user from the respective department to collect client business requirements.
• Conducted one to one meeting with user & collected information with the help of QADB template.
• Prepared ASIS documents for the SD module and coordinated with user to finalize the requirement.
• Studied AS IS documents and mapped the client business process in SAP IS Mill products & prepared TOBE documents for Pre-sales, Sales, and Shipping & Billing.
• Mapped client’s pain point similar to Bill splitting & Price variance using SAP IS Confidential standard solution like Text determination and NF Metal pricing.
• Recommended Custom solution for Tender process including pre-sales activities for customer like Government and Private Parties.
• Understanding and analyzing the client’s business process requirements and map it in SAP.
• To meet the client business requirement worked on mapping business process like Standard order, Returns, Third party, Stock transfer order, Credit & Debit Memo for Institutional and private party sell including configuration of Sales document Header, Sales document item, Schedule line, Copy control, Delivery Header, Delivery item, Billing Header & item, copy control.
• Coordinated with team and prepared Business process Template & Functional specs.
• Finalized the various test scripts like Unit test & Integration test for all business process during build phase.
• Based on the feedback from business and respective user prepared BPP document & End user documentation.

Confidential

Team member

Responsibilities:

• Understanding and analyzing the client’s business process requirements and map it in SAP.
• Requirement is collected by onsite team and provided to offshore team for necessary update.
• As standard functionality of incompleteness log doesn’t support client business requirement worked on designing incompletion procedure for Sales and Delivery.
• Worked on relevant cable characteristics and coordinated with Development team to complete the dependencies wherever required.
• Coordinated with onsite team and prepared Business process Template & Functional specs during design phase.
• Finalized the various test scripts like Unit test & Integration test for all business process during build phase.
• Based on the feedback from business and on-site team prepared BPP document & End user documentation with reference to transactions.
• Carried out relevant tests during design and test phase communicated findings with on-site team.
• Worked on configuring major business process like Standard order, Returns, Credit and Debit memo for cable and conductor.

Confidential

Team member

Responsibilities:

• Resolve problem and help tickets originating in my module.
• Conduct problem analysis and communicating the solution to the user.
• Coordinate with offshore for ensuring timeliness and quality of deliverables.
• Prepared user manuals and conducting workshops to relevant users

Confidential

Team member

Responsibilities:

• Resolve problem and help tickets originating in my module.
• Conduct problem analysis and communicating the solution to the user.
• Coordinate with offshore for ensuring timeliness and quality of deliverables.
• Prepared user manuals and conducting workshops to relevant users
• Planning and splitting the target week wise, day wise.
• Forecasting anticipated market trends and proactively designing action plans.
• Sales Plan with the help of routed map.
• Involved in promoting the brand through various promotional schemes. Follow up on enquiries and assessment of customer satisfaction.
• Arranging Collection and feeding data to Head office.
• Conduction special campaigns, display exhibitions for enhance product visibility and sales.
• Arranging advertisement in local news papers and other media.