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Operations Manager Resume

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Pawtucket, RI

TECHNICAL SKILLS:

Software: A+ Certified (Computer Software) Microsoft Office, A.D.P., Microsoft Visual Studio, Blender, L.I.S. Dealer

Hardware: A+ Certified (Computer Hardware)

EXPERIENCE:

Confidential, Pawtucket, RI

Operations Manager

Responsibilities:

  • Analyzed competition, demographic & economic market data and conducted a feasibility study of expanding into the Rhode Island coastal insurance market
  • Created a marketing plan which increased policy sales from 65% to 90% in less than a year after acquisition
  • Assisted management with the creation of adjustor procedures & maintenance procedures which decreased annual expenses by 20%
  • Reviewed & verified compliances of all new policies and statements

Confidential, Warwick, RI

Assistant Manager

Responsibilities:

  • Provided customers with equipment knowledge while maintaining inventory and store function
  • Repaired smartphones, laptops, and desktops (hardware, software, and firmware)

Confidential, Seekonk, MA

Sales/Customer Service/BDC Management/Lot Management

Responsibilities:

  • Cleverly arranged new and used vehicles on the lot, capturing the customers eye with the arranged vehicles
  • Provided customers with information on financing, vehicle specs, best purchase options for their specified situation in an extremely efficient fashion
  • Managed A.D.P. WebSuite to write - up Repair Orders and eCarList to manage our site
  • Maintained L.I.S. (Lead Information System) to follow up, call and email customers to make appointments and maintain a healthy relationship and status with all customersAccurate Adaptable Agile Capable/capability Collaborative Competitive edge/advantage Cool under pressure Communication Confident Conflict resolution Consistent Creative/creativity Critical thinking Cross functional Culturally conscious Ethical Facilitator Flexible Focused Decision making Detail oriented Determination Diligent Directive Dynamic Effective Efficient Enthusiastic Follow-up Go getter Hardworking Initiative Innovative Integrity Intuitive Investigative Judgment Leader Mindful Motivated Negotiations Objective Organized Quality Quick learner Partnering Passionate Persuasive Prepared Proactive Problem solve(r) Productive Professional Prompt Provide/provision Punctual Reliable Resourceful Respectable Respectful Responsive Selfless Service Specialist Strategic Tactical Task oriented Teamwork Technical Time management/timely Transformative Troubleshooter Unifying Updated Visionary Well-written

Confidential, Warwick, RI

BDC Management

Responsibilities:

  • Created beautiful arrangements of new and used vehicles on the lot, keeping it organized and appealing to customers
  • Configured A.D.P. WebSuite to write-up Repair Orders and eCarList to manage the vehicle inventoryAnalytics Analytical Applications Application Development Attention to Detail Architecture Big Data Business Analytics Business Intelligence Business Process Modeling Cloud Computing Code Coding Computer Communication Content Strategy Content Management Configuration Critical Thinking Customer Support Database Data Analysis Data Analytics Data Intelligence Data Mining Data Science Data Strategy Data Storage Database Administration Design Desktop Support Developer Development Documentation Emerging Technologies File Systems Flexibility H - M Hardware Help Desk
  • Implementation Internet Information Systems Installation Integrated Technologies IT Manager IT Optimization IT Security IT Soft Skills IT Solutions IT Support Languages Logical Thinking Leadership Linux Management Messaging Methodology Metrics Microsoft Office Mobile Applications Motivation N - S Networks Network Operations Networking Operating Systems Operations Organization Presentation Programming Problem Solving Product Development Product Support Product Management Product Training Project Management Repairs Reporting Search Engine Optimization (SEO) Security
  • Self Motivated Self Starting Servers Software Software Development Software Engineering Software Quality Assurance (QA) Storage Support Systems Software T - Z Team Building Team Oriented Teamwork Tech Skills Listed by Job Tech Support Technical Technology Technical Services Tech Skills Listed by Job Technical Support Technical Writing Testing Tools Time Management Technical Writing Training Troubleshooting UI / UX User Experience Design Virtualization Web Web Development Web Design Work Independently

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