SUMMARY:

• Having 9 years of IT Experience in full SDLC life cycle of the projects. Worked in different roles from requirements gathering, solution design, development and production support
• Over 5 Years of experience as Salesforce Developer and Administrator.
• Certified Salesforce DEV 401 and ADM 201Consultant. Completed Sales and Service Cloud internal training and preparing for Consultant certifications. Undergoing Mule Soft training.
• Hands on experience in SFDC development using Apex classes and Triggers, Components, Visualforce, Integration, JavaScript, Ajax, CSS Styles, Reports, SOQL, SOSL, Process Builder and Flows.
• Proficiency in performing SFDC Administrative tasks like creating Profiles, consigning Roles, validation rules, Users, Page Layouts, Record Types, Email Services, Workflows, Approvals, Custom Reports, Dashboards.
• Thorough knowledge in the security and sharing model which is used to finely control the user’s access to different data.
• Extensive experience in data migration and integration using Data Loader and management in bulk.
• Expertise in working on Scheduled jobs and APEX Batch jobs and executed approval processes, e - mail services and workflows via customization.
• Knowledge on Live Chat enabling and CTI
• Experience in code deployments between environments and other Siebel Admin related tasks.
• Good experience with SQL, HTML, XML, CSS and JavaScript.
• Excellent Interpersonal, Communicational, Organizational and Project Management skills.
• Excellent team player, self-motivated, quick learner and with good trouble-shooting capabilities.
• Functional knowledge across varied Salesforce verticals: Healthcare, Energy, Transportation, Banking andTelecom.
• Experience in SQL, PL/SQL and database triggers in Oracle databases.
• Experienced to independently complete the development work without any oversight.
• Experienced in encryption of data using Cipher cloud and other technologies.
• Experienced with SSO Setup and SAML 2.0 to integrate internal and third party applications.
• Expertise in data modelling, data migration and both API and user interface development principles

SKILL:

Internet Technology: HTML, Java Script, CSS, JQuery, Bootstrap

Business Applications: Salesforce

Database: SQL Server, Oracle.

Language: Apex Language, Apex Trigger, Apex Scheduler, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force Page, Component & Controllers, JSON, SAML, XML, SOAP, REST

Job Functions: Design, Coding, Unit Testing, Regression Testing, Documentation, Maintenance, Application Support, Configuration Management.

ADDITIONAL HANDS ON SKILLS:

• Salesforce Marketing Cloud (B2C) - Exact Target
• Radian6
• Cloud Based video hosting and publishing tool (media engagement) - Bright Cove eTouches
• Email marketing and marketing automation software (B2C)- Silver Pop
• Survey Gizmo
• DeDupblocker

PROFESSIONAL EXPERIENCE:

Confidential, Deerfield, IL

Lead Salesforce Developer

Responsibilities:

• Worked closely with Business user groups on Requirements gathering and was responsible for Designing Solutions.
• Developed Visualforce Pages, Apex Classes, Apex Components and Apex Triggers for various functional needs in the application.
• Worked on Wrapper classes, Test classes and Batch Apex
• Worked on standard controller, custom controller and extension controllers.
• Worked on Visualforce requirements requiring CSS Styles, JavaScript and Ajax.
• Worked with various salesforce.com objects Standard objects like Accounts, Contacts, Leads, Case, Reports and Opportunities.
• Designed page layouts, search layouts to organize fields, related lists and other components on record pages.
• Integrated Salesforce with Third party system JDE using Rest API.
• Used different record types for different countries and assigned permission sets for particular agent’s profile.
• Designed and deployed Custom tabs, validation rules, and workflow rules to automate business logic.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Developed Custom Report Types and Reports & Dashboards
• Created workflow rules, Flows, Page Layouts, Validation Rules and Approval Process based on Business needs.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Implemented single sign-on with SAML on Force.com.
• Implemented the Federation authentication with HTTP post requests.
• Implemented the own Identity provider for the SAML.
• Enabled the Custom Domain for Single Sign on Authentication.

Confidential, Schaumburg, IL

Salesforce Developer

Responsibilities:

• Worked closely with Business user groups on Requirements gathering and was responsible for Designing Solutions.
• Developed Visual Force Pages, Apex Classes, Apex Components and Apex Triggers for various functional needs in the application.
• Worked on Wrapper classes, Test classes and Batch Apex
• Worked with various salesforce.com objects Standard objects like Accounts, Contacts, Leads, Case, Reports and Opportunities.
• Designed page layouts, search layouts to organize fields, related lists and other components on record pages.
• Created various Profiles, Permission Sets, and Public Groups and configured the sharing settings based on the organizational hierarchy requirements.
• Developed Custom Report Types and Reports &Dashboards
• Created workflow rules, Page Layouts, Validation Rules and Approval Process based on Business needs.
• Experience in building Web Service enabled applications (SOAP and RESTful)
• Excellent knowledge of Salesforce APIs and hands-on experience integration with ERP
• Manage the Salesforce.com CRM application.
• Identify usage problems and communication plans to remedy
• Preparing SOP’s on recurring issues.
• Train new and existing end users on the salesforce.com new features.

Confidential

Salesforce Developer

Responsibilities:

• Responsible for requirements gathering, analysis, and system design and also interacted with business users in analyzing the requirements.
• Proficient in Stakeholder Management & status reporting
• Involved in design and development of Solution
• Developed technical documentation, standards and procedures.
• Involved in Data Migration from salesforce to Salsa
• Worked on Batch apex
• Worked on JitterBitDataloaders.
• Created UI page in visual force, JavaScript, CSS. Used APEX programming language for creating standard and custom controllers used in VF pages. Created Apex class, Triggers, Workflow and Approval Process for objects. Used static resources for images and logos. Created various reports and dashboards

Confidential

Salesforce Support Analyst

Responsibilities:

• Involved in creating workflows and approval process based on requirements
• Writing visual force pages, Classes and Triggers where required for implementing the proposed solution
• Responsible for creating users, roles profiles and security settings
• Worked on Data loader, Force.com IDE
• Deploying components from one environment to other using change set/ Eclipse

Confidential

Sr. Test Engineer

Responsibilities:

• Review all development and quality plans (Project Management Workbook) for completeness and correctness.
• Maintenance of Organization’s Quality Management systems process and project assets and Organization Quality Portal Intranet
• Performing SQA activities for the project as per the SQA Plan of the project.
• Help project managers to define project Quality goals in-line with the organizational goals
• Facilitating the project teams in the Defect Prevention activities (phase begin meetings), casual analysis, closure & retrospective meetings consolidating best practices and lessons learned in the projects, preserving as an organization assets.
• Drive to motivate teams to implement the process. Ensure that compliance is achieved across the organization as per defined goals
• Preparation of Process Capability Baselines half yearly.

Confidential

Java/J2EE Developer

Responsibilities:

• Responsible for understanding and execution of requirements
• Involved in the creation of Use Cases, Class Diagrams, and Sequence Diagrams for analysis.
• Developed Intranet Web Application using J2EE architecture.
• Developed several GUI web pages using JSP, HTML, and XML.
• Used JavaScript to perform checking and validations at Client's side.
• Involved in Sever side validation based on the Business rules.
• Used JDBC API to establish connection between Java and Database.
• Developed Stored Procedures, Triggers and Packages in Oracle.
• Developed Web Services in SOA architecture.
• Involved in adding users to their respective groups in LDAP.
• Extensively worked with Connection pooling in LDAP Directory Service.
• Used VSS & Confidential for the version control of the project.