Director/ Life Application Development Resume
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Charlotte, NC
EXPERTISE AREA:
- Business Development Leader
- Executive Management
- Forecast / Budgetary
- Project/Product/Program Management
- Agile (Scrum, Kanban, Xp, SAFe)
- Off - shore Vendor Management
- Strategic Relationships
- Business Resiliency Planning / Execution
- ITIL Support/Help Desk
- Agile Coach / Trainer/ Operational teams
- Technical Implementation
- Strategic & Tactical Planning
- Team Building skills
- Distributed teams
SKILLS:
- Agile, Scrum, Kanban, XP, SAFe, & waterfall Development processes
- ITIL v3 Support Model
- PMP / PMBOK project management
- Microsoft products (Office, Word, Excel, Power Point, Access, Project, Visio, Share point, TFS)
- Enterprise Data Warehouse
- SQL / C# / .net / Oracle / Multi-tier Web services / Business Objects / ETL
- Jira / Bugzilla / Visual Source Safe / Team Foundation Server / VSTS / Cherwell / Sliva
- IBM AIX & HP UNIX mainframes / MS Server / LAN & WAN
- IBM Unibasic / Unidata / PICK / Universe
- Shadow System / Phase 3 System / Trading Platforms / Data providers / Swift / FIX / ACH
- Stocks, Options, Fixed Income, Indexes, ETF’s, Futures - Front/Middle/Back Offices (Operations)
- Life Insurance, Annuities, AD&D, and Health Claims/Support Center/Underwriting/Operations
- Life70, EXL LifePro, CAPS, RPS
PROFESSIONAL EXPERIENCE:
Confidential, Charlotte, NC
Director/ Life Application Development
Responsibilities:
- Implement Lean, ITIL, and Agile (Scrum & Kanban) processes across product and support teams. Implemented new quoting process, agile processes, integrated testing, and changed Term product creation process saving approximately 750k on the initial project.
- Managed multiple off-shore/global staff augmentation and managed service vendors.
- Lead multiple million dollar projects and their implementations.
- Responsible for financial, staffing, development, quality, and customer satisfaction. Worked with senior leadership team and multiple IT departments.
Confidential, Waverly, IA
Sr Software Development /Operations IT Manager
Responsibilities:
- Implemented Lean, ITIL, and Agile (Scrum & Kanban) processes across multiple Waverly departments.
- Transition business and development from waterfall to agile processes, including scaled agile (SAFe).
- Executed and led business resiliency for IT Led the software development and implementation of data encryption across multiple platforms.
- Negotiated, implemented and managed multiple off-shore/global staff augmentation groups and service vendors.
Confidential, New York, NY
Software Development & Operations/Transition Manager
Responsibilities:
- Architect, designed, and managed a multi-million-dollar global rationalization of North American stocks, options, and fixed income clearing platforms, trading platforms, trade flows, and processes plus staffing.
- Managed the closing and move of multiple office locations to Chicago and New York.
- Transitioned US equities development and business processes from waterfall to Agile/Scrum.
- Led Project Management processes including proposals, project financial analysis, business impacts, business financials, project plans, trade flow diagrams, business continuity plan, conversion plans, problem resolution plans, and post mortem.
- Represented projects with 'C' level management and lead cross functional business managers meetings Delivered the projects on time and under budget.
- Projects reduced staffing by 60% and over 8 million dollars per year in just product licenses.
Confidential, Chicago, IL
VP, Software Development
Responsibilities:
- Implemented ITIL processes within the support organization
- Executed Agile processes and continuous delivery within the development organization
- Managed a multi-million-dollar transition for US stocks and options clearing system
- Embraced and create a unified culture for a successful acquisition
- Worked with the finance, legal and compliance departments
Confidential, San Francisco, CA
VP, Information Technology
Responsibilities:
- Built a functioning department of over 20 IT staff in multiple US locations
- Supported business growth from less than 100 to over 15,000 retail, firm, and market maker customers.
- Implemented SDLC, change management, QA, help desk and tools, support processes, and a multi-office fault tolerant infrastructure (servers, networks, phones, etc.)
- Reviewed software designs, project and implementation schedules.
- Built 3 trading platforms (retail, market making, firm), order management systems, clearing system, web site, web trading, and client reporting platform within the IT department.
