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Director/ Life Application Development Resume

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Charlotte, NC

EXPERTISE AREA:

  • Business Development Leader
  • Executive Management
  • Forecast / Budgetary
  • Project/Product/Program Management
  • Agile (Scrum, Kanban, Xp, SAFe)
  • Off - shore Vendor Management
  • Strategic Relationships
  • Business Resiliency Planning / Execution
  • ITIL Support/Help Desk
  • Agile Coach / Trainer/ Operational teams
  • Technical Implementation
  • Strategic & Tactical Planning
  • Team Building skills
  • Distributed teams

SKILLS:

  • Agile, Scrum, Kanban, XP, SAFe, & waterfall Development processes
  • ITIL v3 Support Model
  • PMP / PMBOK project management
  • Microsoft products (Office, Word, Excel, Power Point, Access, Project, Visio, Share point, TFS)
  • Enterprise Data Warehouse
  • SQL / C# / .net / Oracle / Multi-tier Web services / Business Objects / ETL
  • Jira / Bugzilla / Visual Source Safe / Team Foundation Server / VSTS / Cherwell / Sliva
  • IBM AIX & HP UNIX mainframes / MS Server / LAN & WAN
  • IBM Unibasic / Unidata / PICK / Universe
  • Shadow System / Phase 3 System / Trading Platforms / Data providers / Swift / FIX / ACH
  • Stocks, Options, Fixed Income, Indexes, ETF’s, Futures - Front/Middle/Back Offices (Operations)
  • Life Insurance, Annuities, AD&D, and Health Claims/Support Center/Underwriting/Operations
  • Life70, EXL LifePro, CAPS, RPS

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Director/ Life Application Development

Responsibilities:

  • Implement Lean, ITIL, and Agile (Scrum & Kanban) processes across product and support teams. Implemented new quoting process, agile processes, integrated testing, and changed Term product creation process saving approximately 750k on the initial project.
  • Managed multiple off-shore/global staff augmentation and managed service vendors.
  • Lead multiple million dollar projects and their implementations.
  • Responsible for financial, staffing, development, quality, and customer satisfaction. Worked with senior leadership team and multiple IT departments.

Confidential, Waverly, IA

Sr Software Development /Operations IT Manager

Responsibilities:

  • Implemented Lean, ITIL, and Agile (Scrum & Kanban) processes across multiple Waverly departments.
  • Transition business and development from waterfall to agile processes, including scaled agile (SAFe).
  • Executed and led business resiliency for IT Led the software development and implementation of data encryption across multiple platforms.
  • Negotiated, implemented and managed multiple off-shore/global staff augmentation groups and service vendors.

Confidential, New York, NY

Software Development & Operations/Transition Manager

Responsibilities:

  • Architect, designed, and managed a multi-million-dollar global rationalization of North American stocks, options, and fixed income clearing platforms, trading platforms, trade flows, and processes plus staffing.
  • Managed the closing and move of multiple office locations to Chicago and New York.
  • Transitioned US equities development and business processes from waterfall to Agile/Scrum.
  • Led Project Management processes including proposals, project financial analysis, business impacts, business financials, project plans, trade flow diagrams, business continuity plan, conversion plans, problem resolution plans, and post mortem.
  • Represented projects with 'C' level management and lead cross functional business managers meetings Delivered the projects on time and under budget.
  • Projects reduced staffing by 60% and over 8 million dollars per year in just product licenses.

Confidential, Chicago, IL

VP, Software Development

Responsibilities:

  • Implemented ITIL processes within the support organization
  • Executed Agile processes and continuous delivery within the development organization
  • Managed a multi-million-dollar transition for US stocks and options clearing system
  • Embraced and create a unified culture for a successful acquisition
  • Worked with the finance, legal and compliance departments

Confidential, San Francisco, CA

VP, Information Technology

Responsibilities:

  • Built a functioning department of over 20 IT staff in multiple US locations
  • Supported business growth from less than 100 to over 15,000 retail, firm, and market maker customers.
  • Implemented SDLC, change management, QA, help desk and tools, support processes, and a multi-office fault tolerant infrastructure (servers, networks, phones, etc.)
  • Reviewed software designs, project and implementation schedules.
  • Built 3 trading platforms (retail, market making, firm), order management systems, clearing system, web site, web trading, and client reporting platform within the IT department.

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