Practice Director Resume
SUMMARY:
- A highly passionate and result driven Senior IT professional with 20+ years of proven excellence across data management, infrastructure, Cloud solution's/Architecture, software as a service (SaaS) for the management of business functions and technical project management.
- Utilizes strong analytical, problem solving and decision making skills to scope, design and deliver robust, scalable and reliable Infrastructure and data environments.
- Demonstrates extensive experience in ITSM/ITIL/AGILE processes.
- Proven track record in leadership, breaking down barriers and rebuilding trust and confidence (an IT turnaround).
- Led consulting engagements across multiple clients, collaborated with Business and IT leads to implement Information Strategy, Governance, Architecture and Information Management initiatives. Presented deliverable and status reports to C - level executives.
- Combines strong experience in Business process analysis and work-shop facilitation with deep technical skills to design strategies & road maps.
- Facilitated and led multiple initiatives including MDM, Data Quality Management, ETL, Metadata Repository Development, Data Security and Information Life-cycle Management.
- Led Cloud Computing on AWS and Azure (IaaS, PaaS, SaaS) and Automation initiatives across cross functional departments
OBJECTIVE:
Seeks a challenging techno-functional role within a dynamic and innovative organization.
KEY SKILLS:
MS Products & Oracle: SQL Server 4.2 - 2012/2014/2016 , Azure Cloud Services, AWS, Oracle 8i, Oracle 11g and Oracle RAC and related tools
Infra/DB/Cloud tools: Chef, Puppet, Docker (DDC), AWS Cloud formation, MDM, SentryOne, DBArtisan, ERwin, Visio, TOAD, Quest Central tools, RedGate SQL Suite, ER/Studio,, Visual Source Safe, AWS, Azure, Automation topologies
Operating &Backup systems: Windows 2008/2012 enterprise and advanced, Microsoft SQL 2000/2005/2008/ SQL 2008 R2, SQL server 2012/2014/2016 CTP, VMWare, Oracle, Unix, Avamar, Netbackup, redgate, sql litespeed.
Quality Lifecycle: Six Sigma black belt, ITIL V3, AGILE methodologies/ Agile SAFe, Jira
Life Cycle Expertise: Project/Program management (PMP/ITIL), Complete SDLC life cycle application development, integration, environment setup, deployment and management. ITIL/ITSM/AGILE
Languages: English, Hindi, Russia, Telugu, Tamil, Kanada, Ukrainian (basic)
CAREER SUMMARY:
PRACTICE DIRECTOR
Confidential
Responsibilities:
- Independent principle consultant on IT Operations management, data management technologies, architecture and data solutions.
- Enterprise analytics strategies and overseeing the implementations of data solutions/business intelligence / analytics /Cloud transformations using AWS and Azure
SENIOR MANAGER
Confidential, Cincinnati OH
Responsibilities:
- Key leader with responsibility of data management, delivery of data Solutions for the organization
- Responsible for tactical and long term strategic roadmap for Operations and DB portfolio in line with organizational goals and growth
- Responsible for converting business requirements into technical design solutions. This role crosses multiple business areas, disciplines and applications.
- Responsible for developing automated configuration management system and cloud orchestration development for the organization
- Responsible for continuous development & continuous integration process and framework for keeping cloud up to date with latest patches, security fixes & releases
- Ensure technical, data, and system architecture standards and interests are taken into account when solution design is developed.
- Responsible for securing PII sensitive data across all data assets in accordance with Organization and Industry standards
- Collaborate with senior management for successful use of appropriate technologies to meeting business needs for integration, ODS, reporting and analytic purposes - Maximizing ROI
- This includes a comprehensive design of the system, sub systems, dependencies, conveyance, and validation in accordance with the company’s best practices.
- Manage technical change control for signed off design as issues arise in implementation. Engage all teams that are impacted by designs and Interface functional requirements as necessary to initiate design sessions.
- Help achieve Master Data “system of record” & managed it as “single version of truth”. Implemented Data governance & master data management.
- Help secure much required PII data across assets in line with pre-IPO/Auditors requirements
- Standing up new datacentre from ground zero within budget and tight deadlines - from vendor selection, hardware procurement, resource management and project execution
- Designed and executed the Implementation of HA/DR strategy for the organization with a budget of $3.4 Million - Always On technology (AG)
- Multiple Applications/Databases migration to Azure cloud reducing overall cost by $1.2 million
- Multiple database migrations across servers and datacentre in line with DR solution implementation
- Reduction of replication and data movement (by 70%) through centralized data replication and implementing Always On availability groups AG
- Migration from Azure cloud IaaS to PaaS offering providing cost savings of $800k
- Successful Implementation of automated configuration management system using chef and Microsoft Azure
- Successful evaluation and POC of puppet/chef for automation initiative
- Successful Security and PII data audit on the yearly reviews with Auditors
- Designed and executed the Implementation of Performance Test Environment providing QA Teams with a platform for performance testing
- Developed offshore support model through vendor negotiations providing 24/7 support for the organization. Established track record of directing workflow of on-site and off-shore teams to ensure on target completion of all deliverables
- Instrumental in enabling Operations/DB team to embrace and in corporate SCRUM / AGILE Transformation for day to day operations. Huge success rate with deliverables and cost reduction
- Maintained cross functional working relationships across IT, business and senior leadership
- Developed playbooks and framework for various Operational activities
- Authored strategic technology and security roadmaps including resource planning and financial budget forecasts for overall organizational growth of operations and database platform
SENIOR DIRECTOR IT Operations/Database
Confidential, Mason OH
Responsibilities:
- Responsible for Six Sigma Quality Initiative across the company
- Responsible for the strategy, planning and the execution of all technology initiatives related to database, network infrastructure, security, IT asset management and IT Operations
- Managed budget, resources and provided oversight on upcoming large scale projects
- Manage stakeholder and client relationships throughout the project lifecycle
- Strategic planning to determine future growth requirements and resource management
- Develop and deliver long-term strategic goals for IT/database architecture vision, database governance - security & compliance, promoting standard policies/practices across infrastructure/DBA teams, managing the IT/DBA Project Intake & portfolio and managing by metrics.
- Define and establish Department operational metrics, goals, objectives, and operating procedures
- Established framework of guidelines and policies for Change Control, Release, Incidence management and Availability management
- Facilitate the successful use of appropriate technologies to meeting business needs for integration, ODS, reporting and analytic purposes
- Performing project assessments and scoping for conceptual business ideas
- Vendor Management and KPI tracking
- Delivered technical and market due diligence to Senior Leadership on perspective technology enhancements and ROI opportunities to drive company technology strategy
- Drove vision, strategy and implementation of Quality improvements across various verticals and technology horizontals
- Solely responsible for establishment of Global operations team providing 24/7 support for various verticals across the company
- Established objectives, priorities, and timetables associated with various projects, including installation/interface, server and database migrations and project life cycles
- Successfully implemented Continuous Delivery (CD) approach for projects in conjunction with product releases and DB/IT Operations
- Managed a range of projects, from scoping, requirement gathering, estimation, planning, finalization of technical specifications, resource allocation, administration, and quality management of activities
- Implemented Agile Lean methodologies for large deployments to increase customer satisfaction and reduce Total Cost of Ownership (TCO). Increase customer satisfaction to 99% and reduced TCO by 50%.
- Drove Six Sigma Quality initiative through the organization within 6 months
- Achieved 96.95% uptime for all servers and applications
- Implemented Level 3 support guidelines and 24/7 Ops within established SLA achieving 92% resolutions
- Designed and Drove Implementation of Master Data Services (MDS) for OLTP and DWH environments
- Established and drove a high level review process through which higher decree of employee performance and retention was achieved
TEAM LEADER/ IT&DB OPERTATIONS MANAGER
Confidential, Cincinnati, OH
Responsibilities:
- Lead global teams with onsite, near shore and offshore model. Was responsible for 24/7 uptime for entire system - DB/Infrastructure
- Lead the implementation of various strategic data architecture initiatives around Master Data Management, Data Integration, Data Quality, Data Architecture Policies, Standards, Governance, Privacy and Metadata Management
- Develop and deliver long-term strategic goals for data architecture vision and standards in conjunction with data users, department managers, clients, and other key stakeholders.
- Define architectural guidelines and implement service monitoring across all platforms to ensure high availability and disaster recovery capability
- Analyze client requirements and offer solutions to optimize clients productivity and capability
- Create short-term tactical solutions to achieve long-term objectives and an overall data management roadmap
- Establish processes for governing the identification, collection, and use of metadata; take steps to assure metadata accuracy and validity.
- Establish methods and procedures for tracking data quality, completeness, redundancy, and improvement.
- Responsible for Multiple cross datacenter and database migrations
- Responsible for Master data management (MDM) team and provide insight to Analytics team
- Act as a leader and advocate of data management, including coaching, training, and career development of staff members across verticals
- Conduct quality control and maintain adherence to Sarbanes-Oxley (SOX) regulation
- Delivered Six Sigma disaster recovery projects and backup for corporate servers, resulting in annual savings of $486,000 a year
- Delivered Cross datacenter migration of entire platform within established deadline with 47% cost savings.
- Managed Global IT/DBA teams across various time zones
- Architected and drove deployment of 4 node real time active/active cluster
- Managed design and implementation of infrastructure for data warehouse with near real time replication.
- Developed policies, programming standards, and operational procedures in support of the Six Sigma Quality Initiative
- Direct experience utilizing agile project management methodology and proven project management experience
- Implemented and documented an enhanced data architecture that meets the needs of all the functional business areas and maintain this architecture (including maintenance of the persistence layer - i.e., operational data stores, data warehouses, metadata management, etc.) as needed.
- Reviewed the effectiveness of existing technologies and processes in relation to the data architecture design, created necessary implementation/migration plans, and recommended new solutions for multiple migrations - Both Infrastructure and database technologies
- Lead performance and quality assurance testing on installations and applications, identifying and resolving sources of error and assuring database consistency and integrity
SENIOR LEADER
Confidential, New York City
Responsibilities:
- Project planning, scoping, cost analysis and deployment for various DB related initiatives
- Lead a team of global offshore developers, DBA’s and QA team
- Maintained Great Plains accounting system
- Document the data architecture and environment in order to maintain a current and accurate view of the larger data picture
- Conduct data capacity planning, life cycle, duration, usage requirements, feasibility studies, and other tasks
- Designed near real time replication across datacenters
- Migration of SQL 6.5 to SQL 7.0. Install of Oracle 8,8i and migration to 9i
- Created and maintained DR across datacenters.
- Addressed data-related problems in regards to systems integration, compatibility, and multiple-platform integration.
- Managed outsourcing for cost savings and revamped insourcing once budget was allocated
- Successfully executed DR strategy and QA tests for datacenters failover scenarios
LEAD DBA, ANALYST
Confidential
Responsibilities:
- Delivered a user friendly interface which enabled staff with an easy way to manage member records
- Troubleshoot servers, resolving a broad array of data issues including response time, data-device, performance and indexing issues while maintaining backup and security protocols
- Changed system of record from legacy to RDBMS system. Despite hardware crash no data was lost
SQL/ Jr ORACLE DBA
Confidential
Responsibilities:
- Delivered a user friendly POS interface which enabled cashiers staff with an easy way to manage Sales and items in stock. As well support ordering for items
- Supported DBA team on administration activities and weekend support
- Developed numerous stored procedures, triggers and views
