EXPERIENCE SUMMARY:

• Highly motivated, result - oriented individual with 7+ years of experience in design, development and configuration of Cartridges for COTS products like Oracle (then Metasolv) ASAP, Metasolv Solution (M6), Oracle OSM 6.3, OSM 7.0.x, OSM 7.2.2.
• Experienced in managing mid-size team for service and delivery.
• Currently working as a Senior Consultant for Communications group.
• Worked on backend databases like Oracle 9i and 10g for Data Migration and platforms like Sun’s Solaris Server, HP Server, and AIX Server.
• Good in application development using Java, JSP’s and Weblogic workshop’s JPF.

RELEVANT EXPERIENCE:

Area of expertise: Telecom - Activation, Provisioning and Order & Service Management.

Main sectors of expertise: Order & Service Management using OSM 6.3, 7.0.x, M6, ASAP

SOFTWARE:

Web Tools: Weblogic Workshop 8.1 and 9.2, Java Script, XML, HTML, XSLT

Middleware: Weblogic Integration, Eclipse and Design Studio for Telecom Tools like ASAP and OSM.

Languages: C, C++, Java/J2EE, Confidential, PL/SQL

Database: Oracle 9i/10g.

OS: Windows Family, UNIX, DOS, Solaris

Others: Telecom COTS Products like ASAP 4.x.x, Metasolv solution (M6) and Order and Service Management (OSM 6.3 and 7.0.x).

PROFESSIONAL EXPERIENCE:

Confidential

Technical Architect and SME

Responsibilities:

• Hold meetings with Business analysts to understand the requirements and convert them to technical requirements.
• Interact with overall solution architect to understand and define OSM module’s scope.
• Provide the Technical design for handling various Use cases for VOIP and HSD services.
• Facilitate various demonstrations to client in order to provide a perspective on each release.
• Responsible for the entire SDLC on OSM module of the Confidential project.
• Offshore coordinator and well versed with Capgemini’s Rightshore Model.
• SME and technical lead for OSM module within the project.

Confidential

Responsibilities:

• Understand the business requirements and generate the system requirements.
• Participate in designing the solution and OSM architect.
• Co-ordination with offshore for the development and Unit testing to ensure the delivery was on-time and with good quality.
• Key contributor to the documentation and version control for OSM module.
• Lead the efforts for Automation of unit testing (special contribution for Confidential Unit testing).
• Supporting the System, Integration and User Acceptance Testing by analyzing the defects and track them till closure.
• Code review and release demonstration with live orders on Pre production environment.
• Organize “Train the trainer” sessions for transition phase.
• Warranty support for Post production defects.
• Prepared and executed Project Plan for the elaboration, construction and transition phases of the project.
• Prepared the draft for the Statement of Work for phase 2.
• Lead the efforts for design and development as technical lead for OSM Module.
• Manage a team of 9 resources (onshore and offshore) and co-lead the efforts for phase 2.

Confidential

Integrated Order Manager

Responsibilities:

• OSM Cartridge Design and architecture
• Interaction with vendor (Oracle) over the conference calls and live-meeting.
• Understand the Business aspects and functional requirements from the Functional team and design the technical solution utilizing the OSM built-in and custom functionality.
• Bridge the communication between functional and development teams.
• Subject Matter Expert (SME) of OSM.
• Arrange demonstration sessions for client/ front office for different milestones of the project.
• Created the Detailed Design Document.
• OSM Configuration
• Workflow Administration(in eclipse Design Studio)
• Creation of Work Flows (Process and Sub process).
• Creation of different Tasks - Creation Task, Automated Tasks, Manual Tasks, Delay(Event and Timer) Tasks, Rule Tasks.
• Creation of different Views for different perspectives.
• Mapping the views to Tasks, Workgroup to Task.
• Arrange sessions for testing and development team to familiarize them with OSM workflow.
• OSM Client Configuration (in OSM Administrator).
• Configuring Users (emails) and mapping the Users to Workgroup.
• Enable/Disable Jeopardy and Notification.
• Generate Calendar for the Time Zone which involves setting the workdays, working hours, GMT offset, Holiday configuration, Daylight Saving etc.
• Arrange sessions for testing team to familiarize them with OSM Administration and Web client.
• Conduct interviews with manager for Technical round for OSS Practise and Communications Business Unit.
• Mentor OSM teams from other projects for the Communications Business Unit.
• Interact with Vendor (Oracle) for the product improvement and feedback.

Confidential

Responsibilities:

• As onsite coordinator, arranged daily calls for capturing and analyzing the business requirements.
• Bridge the communication between functional and development teams.
• Certified on OSM 6.3 and Subject Matter Expert (SME) of the same.
• Arrange demonstration sessions for client/front office during different milestones of the project.
• Created the Technical Design Document.
• OSM Configuration
• Workflow Administration (in OSM Administration)
• Creation of Work Flows (Process and Sub-process).
• Creation of Tasks - Creation, Automated, Rule, Manual and Delay Tasks.
• Assigning the permissions to each Task and configuring the expected duration/SLA.
• Associating Java Automation Plugins to the Automated Tasks.
• OSM Client Configuration (in OSM Administrator).
• Configuring Users (emails) and mapping the Users to Roles.
• Enable/Disable Jeopardy and Notification.
• OSM Plugin Development
• Understood the functional design and business work flow, mapped it to technical workflow and identified the pseudo code for each Task.
• Coding for Automated tasks of New, Delete and Change Workflows.

Confidential

Developer

Responsibilities:

• Worked on various telecom technologies like POTS, DSL, DDS, BBI and TLS.
• Implementation for various flavours of POTS like Multi Line, Hunt group, Centrex
• Worked on designing and creating the inventory for BBI.
• Developed the applications for integration of M6 with multiple systems. Key ones are GE Small World and React.
• Analysing the defects and resolving them.
• Publishing the daily hand-off Defect Report at BOD and EOD.

Confidential

Software Engineer and ASAP Cartridge Developer

Responsibilities:

• ASAP Cartridge Developer and onsite coordinator for Activation Module.
• Actively analyzed the requirements, understood the services client required.
• Prepared various design documents and weekly reports about the team performance/achievements from offshore.
• Analyzed the order and identified the service and workflow needed.
• Handled the Activation on Confidential IBOSS and Motorola ( Confidential and Confidential ) NEs.
• Developed the cartridges for NEs in ASAP.
• Integration of ASAP and OSM using JMS Bridge and Destinations.
• Integration of OSM and Sun SeeBeyond (EAI) using MDB Listener.
• Done analysis, testing and coding the APIs that will be used for communicating with Oracle, then, Metasolv - OSM (Order and Service Management).

Confidential

Responsibilities:

• Actively analyzed requirements, understood the services Confidential require.
• Participated in designing the Architecture and solution approach for CPE (Customer Premises Equipment) Inventory Application and developed it alone.
• Developed a business process, java page flows and java web service to interact with Comptel Provisioning Devices using Socket Connection.
• Studied and coded the APIs that will be used for communicating with Oracle Metasolv M6 (Order Management).

Confidential

Engineer Trainee, Developer

Responsibilities:

• Involved in developing and testing cartridge for Confidential ’s mini DSLAM and some Change Requests in Confidential ’s big DSLAM involving Telnet Connection.
• Involved in Testing cartridges for Confidential ’s and Confidential ’s DSLAMs through OCA client.
• Involved in migration of data using SQL loader and stored procedures in PL/SQL.
• Coding for CRs in some modules on JSP’s and beans based on the Design specifications.
• Deployed the Metasolv’s ASAP product to weblogic.
• Documentation for Quality Assurance.