Systems Coordinator/ Salesforce Admin Resume
Rockville, MD
SUMMARY:
Ambitious and dependable business solutions analyst with strong communication skills, a proficient multitasker with expertise in systematic accounting and business functions. Interested in a challenging opportunity with growth in responsibilities with the ability to utilize problem solving skills. Has managed various systematical projects from CRM and Accounting migrations to IT and software implementations.
COMPUTER AND SOFTWARE SKILLS:
Excel skill level: Advanced - IF functions, VLOOKUP, Pivot Tables, Macros, Programing, Dashboards, System Conversations, etc.
Accounting Software: Microsoft Dynamics, Dynamics NAV, Navision, Quickbooks, Quickbooks Pro, Various Confidential Software programs, Taxwise, Intacct, NetSuite, Salesforce DC Financial Force, Accounting Seed, Sage MASS 200, Cognos
Salesforce DC Developer & Salesforce Admin: FinancialForce, VisualForce, Lighting, Apex Triggers, Workflow development, Dashboard and Analytical Charts, Automated systems management, SFDC Mobile integrations, Marketing cloud, etc,Citrix Admin
Managed IT Department: System backups, sever rebuilds, Suite Migrations, Site Cabling, Networking, System Admin, VoIP, Xenapp maintenance
MS Office Suite: Excel, Word, PowerPoint, Access, SQL, Google Analytics
PROFESSIONAL EXPERIENCE:
Systems Coordinator/ Salesforce Admin
Confidential, Rockville, MD
Responsibilities:
- Evaluate current system status, identify system insufficiencies, create and deliver project proposals, implement and manage system implementations
- Implement Salesforce Development utilizing: API, APEX Triggers, Visualforce, Lightening Platform, Mobile App & more.
- Support and assist Accounting Department: GL, AP/AR, end of month accounting functions and reconciliations
- Create routine analytical reports for Accounting and Finance teams
- Run SQL and system Queries for end of month for Executive teams
- Evaluate, develop and implement business operations to maximize user to system efficiencies
- Admin: Salesforce DC, Sage MAS 200, System, Server, Hardware, Software and Website
- Created custom Salesforce applications and customized existing Salesforce applications using Apex programming language and Visualforce
- Integrated SFDC with other backend systems and various integration patterns applicable to Salesforce
- Experience with Salesforce Lightning Framework and Components
- Manage System and IT duties for all business locations and off - site users
- Major Projects:
- Create and implement an effective Accounts Receivable procedure: reduced AR process from 6 staff members 35 hours per week to 1 staff member 5 hours per week through system automation and stream lining business processes.
- Implement full CRM system migration to Salesforce DC: Sage Mas 200 to Salesforce DC Migration—Implement full system migration from Sage Mas 200 to Salesforce DC with as maximizing Salesforce automation and end user capabilities
- Salesforce system development and user process: Evaluate the processes and procedures, identify system bottlenecks, create and implement system development to maximize system to user capabilities and create and deliver training programs to end user
- Launch Marketing Cloud and implement data analytics
- Citrix to VPN network migration
- Microsoft Enterprise Conversion
- VoIP Conversion
Staff Account/ Accounting Consultant
Confidential, Rockville, MD
Responsibilities:
- Reconcile supporting documentation
- Report Audit findings
- Deliver and hold weekly G14 and G15 status reports
- Support COO with Administrative duties .
Accounting Manager
Confidential, New Market, MD
Responsibilities:
- Established an appropriate Accounts Receivable System- Produced an increase of 12.5% return on receivables
- Consolidated invoices through the accounts receivable system implementing polices increasing the rate of return.
- Manage AR and reconcile clients’ accounts on a weekly basis
- Perform general clerical duties to maintain records required for business. Monitor monthly accounts and perform routine inspections.
- Perform AP duties and end of month reconciliations
- Pre-Tax Prep- Coordinates directly with third party CPA
Confidential, Timonium, MD
Accountant & Office ManagerResponsibilities:
- Worked with the Confidential Tax and Compliance Team performing Compliance Confidential duties, updating and filing tax records.
- Created and updated Excel spreadsheets promoting efficiency
Accountant & Office Manager
Confidential, SC
Responsibilities:
- Created, implemented and enforced a complete accounting system.
- Established internal controls; managed inventory performing internal audits.
- Creating and managing spreadsheets, consolidating with QuickBooks, managing accounts, and performing all accounting related tasks.
- Utilized an appropriate: POS system, Excel spreadsheets, QuickBooks, Internal Controls.
- Managed Inventory, placed inventory orders.
- Placed bank deposits and consolidating vendor accounts.
- Scheduling and managing staff operations.
Accounting Intern
Confidential, Rockville, MD
Responsibilities:
- Worked in the Finance and Accounting department performing basic accounting work.
- Assigned to support the VP of a national real estate trust company by auditing records to locate reserves.
- Track information in Excel
