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Systems Analyst Resume

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Houston, TX

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SUMMARY

  • Responsible and hardworking individual with skills in finance, accounting, customer service, operations, Confidential, management, analyzing data, Health Informatics and Health IT who can collaborate with a team and produce quality work on tight deadlines.
  • Open to positions in Dallas and Houston.
  • Willing to drive in for face to face interview and Confidential at own expense

SKILLS

Software: Microsoft Word, Excel, PowerPoint, Outlook and Access; Confidential, Confidential

Languages: English and Vietnamese (conversational)

Life skills: Critical thinker, empathetic, problem solver, time management, self - motivation, ability to work under pressure, adaptable to any situation

Soft skills: Active listener, team worker, Business etiquette

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Systems Analyst

Responsibilities:

  • Confidential Training and Orientation Management
  • Confidential System Issue Escalation Management
  • Confidential users needs into detail requirement specifications.
  • Support the system installation through the implementation cycle.
  • Performs configuration analysis for system design associated with projects.
  • Confidential system problem and modification.
  • Coordinate implementation and update

Confidential, Houston, TX

Health IT and Health Informatics Intern

Responsibilities:

  • Participated in nurse call implementation and Confidential application upgrade.
  • Participated in ITIL change management and decision-making meeting.
  • Exposed to revenue cycle and clinical workflow for inpatient setting.
  • Obtained Confidential training for Confidential ambulatory and inpatient Confidential .
  • Accompanied the simulation team in the Simulation Theater during a crisis simulation exercise at the Confidential Pediatric Simulation Center.

Confidential, Houston, TX

Finance/Operations Manager

Responsibilities:

  • Managed finance and operations of 2 local stores to include payroll biweekly via Excel and Confidential .
  • Implemented Just-in-Time ( Confidential expenditures by 5%; introduce new products to increase sales.
  • Prepared various financial statements and reports for timely filing to tax office and landlord.
  • Managed hiring, training, and terminations of sales associates; assure exemplary customer service to all guests and patrons.
  • Assure cleanliness and sanitation of stores following proper store protocol and policy.
  • Maintain the business revenue, profitability, safety and quality goals.

Confidential, Houston, TX

Sales Associate

  • Provided customers with product knowledge on Confidential projects.
  • Led Confidential classes at store improving customer knowledge on home improvement.
  • Attained ‘Employee of the Month’ award multiple times by receiving 100% customer satisfaction.
  • Cross-sell products to go with customer projects.

Confidential, Houston, TX

Material Handler August

Responsibilities:

  • Performed clerical duties related to shipping, quality control, receiving, inspecting, storing, issuing and delivering materials, equipment and supplies.
  • Observed all safety policies and procedures.
  • Recognized and reported defective material and equipment to shift supervisor.

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