Business Systems Analyst Resume Dundalk, MD. - Hire IT People

SUMMARY

Experienced Business Analyst with 3 years of experience in Business system Analysis, Data Analysis, design and engineering.
Experience includes Agile Scrum, RUP, and Waterfall methodologies. Industries worked in include Travel, Healthcare, and Insurance. Projects: Commercial and State engagements.
Cloud Systems: Salesforce, Confidential Docs. Major Applications: Requisite Pro Requirement Management Tool, Jira, SharePoint, Smartsheet and MS Visio.
Languages: HTML, SQL Query, JavaScript. Operating System: Windows. Certification: Certified Scrum Master (CSM). Expecting CBAP.

EXPERIENCE

Business Systems Analyst

Confidential, Dundalk, MD.

Responsibilities:

Responsible for eliciting functional and non - functional requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
Lead the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artefacts as needed: Business Requirements Documents, Use Cases, Process Flow diagrams, GUI Interface designs (Mock-up screens).
Complete the user requirements specification and functional requirements specification per the business process flow and consulted with the system users to ensure system design changes were compatible with the existing processes.
Worked with end-users to interpret the customer business needs and translate them into application and operational requirements.
Facilitated the Joint Application Development (JAD) sessions with project stakeholders in order to capture business rules, processes and system requirements and to gain clarity and consensus on requirements.
Contribute to User Acceptance Testing (UAT) of application and design plans and release notes for application rollout.
Served as the SME for the Software Change Request Process (SCR) in order to effectively manage all change requests to the application while maintaining communication with Change Approval Board (CAB).

Business Analyst II

Confidential, Columbia, MD

Responsibilities:

Acted as liaison between business and technical team to obtain detailed Functional, Business requirements, user’s requirements, and Business rules that will help make system development easier for the technical team.
Create and manage project templates, use case project templates, requirement types and traceability matrix in Requisite Pro.
Collaborate with developers and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
Prepared Process diagrams to show the flow of requirement through the system.
Coordinated and/or modified user requirements in terms of existing and projected computer capacity and capabilities.
Interact with end users through the various phases of design, implementation and maintenance.
Document system and business requirements, design and development of use and test-case scenarios, root-cause analysis, GAP analysis, and support in developing test plans, conduct regression and manual testing, user acceptance testing (UAT), training, and implementing new processes and technology.