PROFESSIONAL SUMMARY:

• 6 years of extensive IT experience in Salesforce Administration and Development across multiple Salesforce Platforms and Features including Sales Cloud, Service Cloud, Marketing Cloud, Lightning Framework, Communities, Chatter and Process Builder.
• Salesforce Certified Platform Developer I, and Salesforce Certified Administrator.
• Experienced in Development, Configuration, Implementation, and Support of Salesforce CRM, and Salesforce Applications based on Apex Language and leveraging Force.com Platform, world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.
• Possess tremendous experience with Objects, Fields, Record, Types, Page Layouts, Security Controls, Queues, Groups and Analytical Snapshots.
• Experienced in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
• Experienced in creating Salesforce Lightning Applications, combining Salesforce Lightning Design, Lighting App Builder and Lightning Component features.
• Worked on Waterfall and Agile projects; well - versed with all the stages of Software Development Life Cycle (SDLC).
• Used several Data Tools such as Apex Data Loader, Import Wizard, SFDC Data Export, and Mass Delete.
• Experienced in Force.com Apex Classes, Apex triggers, Visualforce, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, and Salesforce App Exchange on demand.
• Proficient in working with Eclipse IDE and Force.com Plug-In for writing business logic in Apex programming language.
• Have strong Knowledge of SFDC standard Data Structures and familiarity with designing Custom Objects and Force.com Platform and Force.com Sites.
• Possess strong Implementation and Integration experience using Custom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visualforce Pages, and Apex classes.
• Delivered tasks for concurrent projects successfully, as per deadlines, and always completed all tasks both independently and as part of a team and worked on geographically dispersed teams for global projects.
• Implemented Salesforce CPQ solutions using Apttus CPQ & Contract Life-Cycle Management (CLM) for customers from different industries.
• Experienced in Standard and Custom Controllers in Visualforce for development of Custom Visualforce Pages and Components as per business requirements.
• Possess excellent analytical, conceptual and problem-solving skills.
• Experienced in using the Force.com Explorer to browse Data Model Schema, Custom Objects, Fields, build and test SOQL queries.
• Evaluated business problems, identified alternate options and applied extensive knowledge to build and deliver solutions.
• Migrated data from various systems into Salesforce CRM using Data ETL tools such as Informatica on Demand, Cast Iron, and Data Loader.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce.com CRM, Apex Language, Apex Classes & Controllers, Apex Triggers, Apex Scheduler, Single Sign-On (SSO), Salesforce1, Lightning (components, apps and system designs), Aura framework, Visualforce (Pages, Components & Controllers), Apex Web Services, Batch & Schedule classes, SOAP API, REST API, Bulk API, Metadata API, and AJAX

Custom Integration: Outbound messages, Workflow & Approvals, Field updates, Reports & Dashboards, Custom objects, Standard objects, Integration, Migration, Email Services, Security controls, Force.com Sandbox, Force.com IDE, SOQL, SOSL, and WSDL

Salesforce Tools: Force.com platform (Sandbox and Production), Force.com Data Loader, Force.com Workbench, Eclipse IDE, Developer Console, and AppExchange

Languages: C, C++, Java/J2EE, and Apex

Web Technologies: XML, HTML, CSS, JavaScript, jQuery, GIT, SVN, Jenkins, and SOAP/REST

Databases: MS SQL Server 2000/2005/2008/2014 , PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008, and Linux

PROFESSIONAL EXPERIENCE:

Salesforce Developer

Confidential, Washington, DC

Responsibilities:

• Developed Lightning Components and Lightning Apps to provide better and more interactive interfaces, which would help with the enhancement of sales, to end users; involved in analyzing the implementation gap between Salesforce Classic and Salesforce Lightning.
• Designed and developed the Lightning Community website for marketing using Lightning Community Builder, Lightning Components, SLDS, Lightning Events, HTML, CSS, and Lightning Controllers.
• Implemented Salesforce Lightning Components for a small set of users within the organization; worked on customizing Reports and Dashboards for business use using Salesforce Lightning.
• Performed and documented system and regression testing in support of hot fixes, minor enhancements, and defects.
• Supported the resolution lifecycle of all Levels of tickets (Severity 1, 2) in Salesforce Application and provided resolutions as per the Service Level Agreement.
• Worked with various salesforce.com Standard objects like Accounts, Contacts, Leads, Cases, Campaigns, Reports, and Dashboards.
• Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
• Provided ongoing salesforce.com maintenance and administration services including periodic data purging, custom objects, workflow.
• Allowed the business users to create highly complicated and intuitive reports very easily, that refresh in real time.
• Supported project configuration and release management activities.
• Used Force.com IDE Plug-In for Eclipse to manage, author, debug and deploy Force.com applications into the Eclipse Development Environment.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Created Picklists, Dependent Picklists and Junction Objects effectively to establish connectivity among objects.
• Worked on modifying Visualforce pages to be supported as part of the Salesforce Lightning experience.
• Worked on developing and consuming REST Web Services using XML Formats and AJAX Calls in Service-Oriented Architecture.

Environment: Salesforce Classic, Salesforce Lightning, Salesforce Community, Apex Language, JIRA, HTML, CSS, Force.com IDE, XML, AJAX, REST, Development Sandbox, Test Sandbox, Stage Sandbox, Scrum, and Data Loader

Salesforce Developer

Confidential, Chicago, IL

Responsibilities:

• Created Workflow/Approval Rules, Page Layouts, Tasks, Email Alerts, Field Updates and automated Outbound Messages.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, and created custom objects based on Business needs.
• Created various Custom Objects, Custom Settings, Custom Labels, Validation rules, Record types, Custom Tabs, Workflow rule and approval process including Field updates and email alerts.
• Worked on Release Management, migrating code from development, UAT to P roduction.
• Involved in Client Interaction, Task Tracking and Delivery Management.
• Worked on Salesforce Lightning Components for building Custom Componen ts which replaced the existing ones.
• Created Many-to-Many relationships and Junction objects to implement Roll-up Summary fields for aggregating data from child records into the parent.
• Implemented Classes, Interfaces, Keywords and Annotations .
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Implemented Sales Cloud console for sales.
• Used Apex Data Loader to migrate data such as accounts, campaigns from different legacy systems.
• Implemented Standard and Custom Apex Controllers to handle business logic and used debug logs to trace the execution.
• Created Custom Email Templates as part of sending Alerts to users based on the business requirement.

Environment: Salesforce.com platform, Salesforce Lightning, Apex Language, Visualforce, CRM, SOAP/ REST APIs, WSDL, JSON, Visual Force (Pages, Component &Controllers), Pages, Data Loader, Workflow & Approvals, Email Services, Security Controls, Sandbox data loading, and Eclipse IDE

Salesforce Developer

Confidential

Responsibilities:

• Delivered continuous support in the areas of Salesforce Configuration, Administration, and Customization, Reporting, Data Migration, Solution Design and Project Coordination.
• Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers.
• Created Custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Maintained and supported various Functional Areas like Forecasts, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes and Activities.
• Created Ant Scripts for performing migration from the Sandbox environments to the Production Environment.
• Created Page layouts, Search layouts to organize fields, custom links, related lists, and other components on detail pages.
• Created Users, Roles, Public Groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Designed and deployed dynamic workflows, validation rules, Approval Processes and Auto-Response Rules for automating business logic.
• Worked on Sharing Rules based on Role Hierarchies and activated Manual Sharing for accessing records. Worked on different items like Components, Custom Settings, Sites and Static Resources, Debug Logs and System Log.
• Worked on data integration, data clearing, data transfer from third party APIs with requested permission sets using APEX Data Loader.
• Worked with Salesforce data tools such as Data Loader and Eclipse Force.com IDE for data migration.
• Created Visualforce Pages and components to render data from associated controllers as needed.

Environment: Salesforce.com Enterprise edition, APEX, Visualforce, Data migration, ANT, Eclipse IDE, Apex Data Loader, Apex Visual Force, SOQL, SOSL, and HTML