IT Application Manager Resume

SUMMARY:

A Microsoft Certified Professional and PMP Certified Application Manager with over 12 years of leading high - level projects on time and under budget with a focus on .Net, SQl, Azure, and Angular technologies in an Agile and Waterfall SDLC.

SKILLS:

Business Analysis (10+ years), Sales Management (10+ years), Computer Savvy, Project Management (10+ years), Risk Management (8 years), Java (10+ years), Microsoft (10+ years), Software Development (5 years), Cisco (5 years), Network Security (10+ years), Project Coordination (9 years), Networking (10+ years), Information Security (8 years), Business Management (10+ years), Sql Server (5 years), .NET (5 years), Agile Development, MySQL (5 years), Tibco (4 years), Visio (6 Years) PHP (5 years), Scrum (5 years), Sap (5 years), Azure (5 years), SSIS (5 years), SSRS (5 years), Information Security (8 years), Oracle (5 years)

WORK EXPERIENCE:

IT Application Manager

Confidential

Responsibilities:

Provides monthly, quarterly, and annual ELBR metrics for executive review
Played key role in negotiating contracts and SLA’s for vendors
Negotiated contracts to obtain competitive pricing from our vendors
Provided oversight on all production changes for multiple applications
Served as the primary contact for our business partners and vendors
Lead Single Bank merger of 28 banks into one
Drove project through every stage of development utilizing .Net, Ruby, SQL, and Angular
Serves as technical and business lead as well as PM on entire platform which includes 60 applications
Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments.
Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
Served as QA manager in charge of developing, testing, and migrating into production

IT MANAGER

Confidential

Responsibilities:

In charge of hiring top talent in the I.T. industry across all platforms
Established relationships with clients in every area of Application Development
Served as technical lead in acquiring contracts utilizing my business analysis acumen
Lead a development team of 12 developers on projects through our SPS program
Developing and growing a client base and new business opportunities introducing our services via telephone and in-person meetings with new and existing clients to expand the utilization of our services;
Lead our development teams on a wide range of projects in the .Net, SQl, Azzure, Angular, and NodeJS space

Risk management Consultant

Confidential

Responsibilities:

Mitigated risk across the entire Confidential footprint
Lead projects through every stage of development
Develop high level changes across all platforms
Lead development projects from inception to completion
Responsible for development in fraud which generates 150 million dollars of revenue annually
Lead daily standup meetings to inform all stakeholders of project status and upcoming requirements
A liaison between clients and every part of the business
In charge of implantations, development, testing, and maintaining
Acts as Developer, Project manager, and Business Analyst on a daily basis.
The main focus in this position is managing risk management products to help with the customer experience and the bottom line
During my project work we were responsible for testing all of our development changes
Utilized .Net, SQl, Azure, and Angular technologies

I.T. Operations Tech Analyst

Confidential

Responsibilities:

Ran projects from the backend technical perspective
Maintained and test all mainframe and severs to ensure proper functionality on a daily basis.
Served as technical Lead on development projects
Schedule and prioritize system usage, Coordinate file transfers, automation, performance monitoring, systems availability, and changes involving the mainframe and peripherals.
Manage various automation products and developed Macros to increase productivity
In charge of SLA contract negotiations with clients such as BofA and Capitol one

BUSINESS RELATIONSHIP Manager

Confidential

Responsibilities:

Ran an entire division dedicated to the customer experience
Gathered requirements and implemented changes in all areas of IT
Hired, staffed, and scheduled work priorities for over 300 employees
Developed websites and infrastructure projects
Negotiated contracts to service I.T. needs
Performed risk analysis and I.T. audit functions

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