SUMMARY:

• An effective communicator capable of quickly distilling complex concepts, ideas, and goals into strong evocative messaging and imagery to Confidential and influence message recipients
• Develops and implements strategies that increase media coverage, convey positive tone and message delivery, and enhances brand, product, or subject awareness.
• Oversees execution and delivery of all print materials including scheduling, tracking, and proofreading to ensure that project deliverables are defined and completed in a timely and effective manner
• Supervises print material editing, verifies state laws regarding products and printed materials, and coordinates with various departments for sign - off and additional proofreading and editing.
• Highly organized, and adept at managing several duties, tasks, and assignments with effectiveness, and capable of leveraging strong communication skills to build long lasting relationships with clients and staff
• Managed and oversaw a prize incentive program for over 125,000 agents, developed prize catalogs and inserts, maintained the award database records, and facilitated the delivery of awards and prizes.
• Played a significant role in increasing revenues by tracking agent sales production, preparing monthly reports, and providing ongoing recognition for sales success in agent newsletter.
• Reduced manual calculating time 50% by automating phone team reports. Worked with IT staff to determine specifications and desired functionalities.
• Assisted agents via phone and maintained records for agent’s Continuing Education Credits (for agent’s license renewal) and reported all earned workshop credits to all state insurance departments. Developed a filing system to keep track of Continuing Education Credits for 2-year periods.

SKILLS / QUALIFICATIONS:

• Communication Strategy Development
• Writing & Editing
• Marketing
• Quick & Critical Thinking
• Print Coordination
• Proofreading
• Incentive Programs
• Corporate Engagement
• Client/Customer Service & Support
• Invoicing
• Market Research
• Employee Training & Development
• Corporate Communication
• Administrative Experience

EMPLOYMENT HISTORY:

Office Manager

Confidential

Responsibilities:

• Manage daily office details
• Accounts payable processing
• Support sales team by processing daily sales product reports
• Coordinate company events, meetings, and logistics

Marketing Administrator

Confidential

Responsibilities:

• Customer service in handling customer and client questions regarding reward program use.
• Create, invoices for clients and distribute via email system.
• Create reports re: invoice payment delinquency and provide follow up

MIT Specialist

Confidential

Responsibilities:

• Troubleshooting merchandise item setups/changes/inaccuracies within Confidential merchandise systems and bring them to completion in the Confidential website.

Test Scorer

Confidential

Responsibilities:

• Scored writing and literary essays for grades 3 - 10 based on Minnesota state standards

Business Development Representative

Confidential

Responsibilities:

• B2B phone sales regarding health plans and medical lab testing with large, well-known Minnesota healthcare clients
• Prepared Quality Analysis reports from daily lead calls

Confidential

Administrative Assistant

Responsibilities:

• Supported three members of counsel in the corporate governance area, assisting with their phones, meetings, calendaring, editing and formatting of legal letters, travel expensing.
• Assisted six paralegals on technical and logistic projects as needed.
• Prepared quarterly board books, coordinated Jurat paper signage, updated merger and acquisition charts.
• Maintained records management of the Corporate Governance sector.

Copywriter

Confidential

Responsibilities:

• Assisted scheduling, tracking, monitoring, routing, proofreading printed materials for execution. Assigned step-by-step schedule of completion to each job, to ensure deliverables were completed in timely and accurate manner.

Business Development Administrator

Confidential

Responsibilities:

• Supported the vice-president of business development and national account executives for multi-state long-term care assessment provider.
• Part of team to achieve record-breaking business, exceeding prior sales by 20%.
• Handled formatting of RFP’s.
• Played a role in sustaining business by updating previous contracts for language and pricing and assuring contracts were presentation ready.
• Assured required staff attendance at weekly sales and customer service meetings while taking meeting notes.
• Managed details for registering vice president for speaking engagements and conferences.
• Organized travel arrangements and itineraries for key executives.

Transfer and Exchange Representative

Confidential

Responsibilities:

• Acted as liaison between agents and home office processing qualified and non-qualified monies in transfer to home office financial products.

Meeting Coordinator

Confidential

Responsibilities:

• Co-coordinated statewide insurance workshops supporting 12-17 meetings per week.
• Confirmed hotel reservations and accommodations for 25-100 workshop attendees.
• Supported field sales reps in coordinating state specific materials.
• Assisted with planning and supported Confidential (top agent training seminars).

Administrative Assistant

Confidential

Responsibilities:

• Supported vice-presidents of sales and marketing for the long-term care division.
• Maintained status reports for the FASTeam (incoming marketing phone team).
• Maintained production reports for the top 25 Field Marketing organizations via Excel.
• Played a significant role increasing revenues by tracking agent sales production, preparing monthly reports, and providing ongoing recognition for sales success in agent newsletter.
• Assisted in development of agent-directed marketing production promotions.
• Reduced manual calculating time by 50% by automating phone team reports.
• Developed a filing system to track continuing education credits for agents and reported to state insurance departments.

Producer Perks Program Manager

Confidential

Responsibilities:

• Managed prize incentive program for over 125,000 agents.
• Program rewarded agents with Perk coupons used for purchasing large ticket items (up to $17,500).
• Developed annual prize catalog and flyers. Maintained database notification to agents of prize level achievements.