Senior Director Business Operations Resume Oak Brook, Illinois - Hire IT People

SUMMARY:

Digital strategy and operations professional with a track record of achievement in financial planning and analysis, digital business KPIs, P&L management, digital portfolio and program management and digital marketing and analytics.
Outcome focused on digital strategies and operational plans to drive business growth, consistently exceed KPIs and increase revenue.
Extensive experience in digital organizational design, growth strategy and operating models in both large matrix organizations and early stage companies.
Launched two start - ups, one sold to Confidential and the other currently part of Confidential .
Team player with ability to work across functions and align key stakeholders.

EXPERIENCE:

Confidential, Oak Brook, Illinois

Senior Director Business Operations

Responsibilities:

Structure and execute operational and strategic initiatives by developing business cases, work plans, gathering and synthesizing relevant business data, leading analyses, developing recommendations and gaining organizational alignment.
Lead efforts to develop digital business KPIs, providing insightful and proactive market and business analysis, reporting and metrics.
Develop and manage reporting mechanisms to review the digital business and evaluate progress against key performance metrics.
Work with international market partners to develop aligned KPIs and tracking and reporting processes. Led digital business case initiatives in China, U.K., Switzerland, Australia and Canada.
Lead the digital strategic planning process, including quarterly portfolio reviews and annual planning with c-level executive leadership.
Monitor operational processes and continuously seeks ways to drive efficiency, automation and tool enhancements that are cost-effective and consistent for growth and objectives.
Coordinate cross-functional planning and operational initiatives, proactively identifying dependencies and gaining required alignment.
Advise on digital organizational design, hiring and operating model.
Oversee development and management of digital budget, including appropriate fiscal and business controls.

Confidential, Chicago, Illinois

Director of Business Operations

Responsibilities:

Developed, managed and reported digital business KPIs and performance metrics. Created and managed reporting dashboards and analysis for digital revenue and business optimization. Coordinated digital marketing and sales support.
Led strategy and product operations for Confidential News Search, Confidential Weather, and Local News.
Redesigned the news search results page driving significant increases to CTR and page RPM. Grew revenue 7x.
Managed the Confidential - Confidential News network, the #1 source of news online. Responsibilities included product management, site operations, financial and KPI reporting, strategy, business development, digital marketing and legal support. Implemented the Good Morning America site on Confidential with more than 20 million monthly unique users.

Confidential, Chicago, Illinois

Business Operations Lead

Responsibilities:

Served as equity partner and product lead for Confidential technology and site, sold to Confidential in 2007.
Oversaw day-to-day business operations.
Managed development of product features, product timelines and road maps, and site design. Led editorial operations, including content sourcing, content and site categorizations, and day-to-day site management.
Maintained responsibility for white-label implementations and content and technology distribution.

Confidential, Chicago, Illinois

Director of Professional Services

Responsibilities:

Supported acquisition of Participate Systems by Confidential .
Led integration of Participate services, taking on additional responsibilities for ongoing site and community management, in addition to managing professional services group.