Sr. business solutions consultant Resume

SUMMARY:

A qualified and enthusiast communications engineer with extensive work experience in ICT, seeking a more competitive role in a challenging professional environment.

KEY COMPETENCIES AND SKILLS:

Reliable team player, focused to quality and details, generate new ideas and influences decisions.
Dependable employee, decision maker, working under pressure to meet deadlines in parallel projects and Interact comfortably with diverse backgrounds teams, with extensive knowledge of telecom standard, Enterprise IT architecture & practical experience in BSS, OSS and TMForum Frameworx.

TECHNICAL SKILLS:

Programming: C, Java, Shell scripting, Oracle DB, SQL, PLSQL, Unix, Linux.

Applications: Sparx, Toad, Microsoft office, Remedy

Frameworks: SDLC, TMFORUM frameworx, TOGAF Certified

EMPLOYMENT HISTORY:

Confidential

Sr. business solutions consultant

Responsibilities:

Proposal evaluation and drive business and technology solution requirements analysis, solution architecture across BSS Transformation program (swapping the legacy system) to Nokia BSS stack ( Data Refinery, FlowOne, SurePay, 6D CRM, Billing, Order Management, Care, Product catalog, Fuse & Reporting).
Facilitates user story creation and backlog grooming and lead the identification, analysis, prioritization, delivering in Waterfall and agile sprints to support swapping from Legacy to convergent solution and defining, developing approaches for data conversion and validation.

Confidential

Solution Architect

Responsibilities:

RFP preparation, proposal evaluation and drive business and technology solution requirements analysis, solution architecture across BSS Transformation program (swapping the legacy CRM, Billing System & digital channels to Siebel (CRM, SFA, Loyalty, Care, Retail, Incentive and Commissioning), Ericsson CBIO (BSCS, Charging, Order Management, and Product Catalog, Collection), Middleware, MSDP (Website, Self - care, mobile app) omni channel based, Mediation, Provisioning and Pega NBA w.r.t channels (SMS, USSD, IVR), ERP, 3PP integrations (SOA based) and the impact on OSS systems (ENIQ) & business Process Reengineering.
AS-IS and TO-BE data structure, quality analysis, application analysis and mapping functionalities, processes, customer accounts, products, historical data, reports, integrations points and exposed interfaces.
Elicited, analyzed and provided requirements analysis, functional scope analysis, solution architecture, detailed solution & system design documents, ISD, Gap analysis, risk analysis, cost benefit analysis of the processes/systems/ products and microservices impacted and collaborating with business and IT partner teams in addition to internal stakeholders to develop business capabilities and technology roadmaps and presented system architecture and solutions to the technical and business audiences across IT landscape identifying any potential solution maximizes value to business with enhanced customer experience.
Acted as a liaison between the business and technology by relaying business needs for IoT requirements within Development, Data, Business Systems, and Operations and adhere to change management processes

Confidential

Sr. Functional Consultant

Responsibilities:

Led the Rapid team, gathering and analyzed the commercial requirements to initiate the optimum solutions and new ideas including the financial impacts, understand the customer’s environment, challenges, and opportunities in order to propose areas where Confidential products and solutions can add value.
Achieved E2E Technical and business analysis across Billing, collection and subscription management to support migration & parallel run & communicated and presented to executives, business sponsors.
Created and supported POCs and Demos for the customer.
Designed Prepaid/Postpaid/Hybrid products and Add-ons through (IVR/PORTAL/SMS/USSD) for SME and Consumer such as Multisim, Multiline, FNF and MNP on IN/MSC CDR and performed application configuration (attributes and workflows) in support of solution delivery initiatives.
Performed business analysis on Billing of NGBSS according to the business requirements.
Performed presales activities for Consultancy Group Solutions and Projects.

Confidential

Functional Consultant

Responsibilities:

Designed, developed and Implemented SME, Pay4first, Multisim and Multiline add-ons integrated with Confidential
Analyzed, Designed, developed and Implemented Oga-Line Mega Offer (SME) integrated with SMS, Billing System, Confidential and IN (E/// CS and EMA) and conducted UAT.
Onsite consultant engineer in Migration project for Confidential

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