Project Coordinator/Process Engineer Resume

SUMMARY:

An experienced project coordinator and analyst in the information technology and finance industries.
Comfortable performing as both an analyst and a Scrum Master (CSM) on a cross - functional, global team in order to successfully deliver in a fast-paced environment.
Proven track record with leading document consolidation and increasing efficiencies for company processes.
Have served as a mentor and guide to onboard new full-time staff as well as interns.
Project Management methodologies: Agile-Scrum, Lean Six Sigma
Documentation and analysis of Business processes with a focus on process improvements
Technical writing skills, including process flow documentation
Requirements gathering for multiple divisions within a company: HR, Marketing, Sales
Computer skills include: Microsoft Office (including Pivot Tables and V-Look ups), Microsoft Visio, Tableau, Prezi, STATA, SQL
Global team management, implementation of off-shoring initiatives
Strong written and oral communication skills
Ability to analyze complex situations and craft tailored solutions

PROFESSIONAL EXPERIENCE:

Confidential

Project Coordinator/Process Engineer

Responsibilities:

Reconciled multiple versions of processes, including both process flows and operating manual components, in order to deliver condensed and current content for the operating manual for Negotiations
Orchestrated a weekly forum with negotiators to discuss progress and ensure the status reports generated fulfill downstream customer needs in order to build a cadence. Ultimately able to transition the team to leveraging a bi-weekly reporting model.
Organized the migration of terms from a UK entity to a New York entity - including leading meetings with key stakeholder and participants. Oversaw progress sessions and documentation of progress for the initiative.
Centralized documentation and management of information for team - establish regular cadence of meetings as well as capturing and managing meeting action items.
Acted as process lead when direct supervisor departed
Updated and maintained strategic state processes, through cross-functional elicitation with key business areas
Directly worked with Confidential Vendors to build strategic state processes and documented system requirements

Confidential

Analyst - Business

Responsibilities:

Responsible for consolidating data for the company’s internal sales and pipeline management teams in order to increase and expand the company’s ability to allocate resources more efficiently.
Conduct User Acceptance testing (UAT) for the company’s internal sales browser interface in order to drive a better user experience within the internal sales teams.
Produced and maintained use cases to ensure the functionality of the browser interface met the needs of the customer

Confidential, Charlotte, NC

Business Analyst Associate

Responsibilities:

Completed economic research by integrating data into pivot tables for the application and use of building a dashboard to display the findings
Responsible for eliciting requirements for as well as documenting the process to onboard new employees for Leverage, a Confidential subsidiary
Responsible for creating wireframes associated with If-then flows, and blueprint information for the company’s major healthcare project
Ensured necessary project management templates, including Status reports were created and the process to use them was followed by team members and leadership
Acted as the Scrum Master for a geographically dispersed development team; responsibilities including creating training materials, and building and maintaining a scrum board

Business Associate

Confidential

Responsibilities:

Managed the identification process by researching opportunities for the development team
Led the effort to ramp up marketing activities for the company’s website. From researching layouts and navigation to developing wireframes for the actual website itself.
Created/wrote documentation for the onboarding process
Supported leadership on-site at State based- Health Exchange and at a large Pharmaceutical company

Business Associate

Confidential

Responsibilities:

Responsible for performing the duties critical to maintaining and ensuring unit/ vehicle readiness
Armory Custodian for Unit Deployment Program (UDP) AAV Company’s Armory
Ensured cleanliness and serviceability of over $19 million in weapons and equipment
Supported leadership in training other Marines to ensure that Combat Assault Battalion remained a force in readiness
Developed, implemented and maintained an electronic database to assist in the successful management of inventory
Prepared and maintained desktop procedures to ensure efficiency of procedures