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Senior Systems Analyst Resume

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Pleasanton, CA

CAREER SUMMARY:

  • Implementation Manager with extensive experience and a solid track record implementing SaaS solutions through life cycle (SDLC) of the project .
  • Planning, creating, testing and deploying full financial suite such as PO, Invoice, PO Ack, ASN, Payment and Discount.
  • Proven success in implementing legacy, PeopleSoft, Oracle and SAP ERP systems.
  • Design and architect technical specifications for EDI, CSV, IDOC and XML.
  • Stellar analytical skills with the ability to rapidly problem solve and troubleshoot while working on highly complex projects

EXPERIENCE:

Confidential, Pleasanton, CA

SENIOR SYSTEMS ANALYST

Responsibilities:

  • Project Management
  • Set timelines for QA, UAT, and Pilot
  • Breakdown project plans for each department from QA to End Users
  • Review and track all issues related to B2B SOA and BAM and see them thru resolutions
  • Business Analyst
  • Analyze functional gaps between legacy systems versus Oracle B2B/ BAM
  • Gather and negotiate requirements with the Business Team
  • Oversee the planning and execution of end - to-end User Acceptance Testing
  • Migrate trading partners from Gentran to Oracle platform
  • Migrate AS2 trading partners from Axway to Oracle B2B
  • Design and configure dashboards for BAM reports

Confidential, San Ramon, CA

MIGRATION SPECIALIST

Responsibilities:

  • Project Management
  • Provide a high level recommendation and project estimates
  • Manage the ticket queue and assign to the appropriate resource
  • Develop and streamline processes to improve client support
  • Business Analyst
  • Meet with clients to gather requirements and design a solution to address business requests
  • Implement solution in TEST and work with client during testing phase
  • Migrate to production after client sign-off
  • Write SQL reports for ad-hoc requests for internal and external clients
  • Provide data analysis to prepare for semi-annual Disaster Recovery effort
  • Enterprise Security File Transfer
  • Setup sftp accounts and ensure each account meets company’s sftp standards such as encryption, firewall, and permission
  • Provide production support to internal business stakeholders and external vendors
  • Troubleshoot production alerts and work with cross teams to bring issues to a resolution in a timely manner

Confidential, Pleasanton, CA

IMPLEMENTATION MANAGER

Responsibilities:

  • Subject Matter Expertise (SME)
  • Provide expertise regarding Order-To-Pay solutions to diversified client groups
  • Technical Documentation
  • Translate client’s general requirements into functional documents
  • Convert functional documents into internal technical documents defining enhancements and new features to be developed by engineering team
  • Create technical documentation and train technical and non-technical end users
  • Solution Architect
  • Per customer requirements, design and implement financial workflows using Oracle WebLogic
  • Design and implement webforms such as PO, PO ACK, ASN, and Invoice
  • Provide data mapping to client’s ERP systems
  • Implement Single Use Account Credit Card and Confidential payments with multiple banks
  • Business Analyst
  • Gap analysis - set expectations and provide solution path by merging customer requirements with internal capabilities
  • Wrote endless SQL reports for customer support as well as external clients
  • Develop and enforce implementation methodology
  • B2B Implementation
  • Migrate development work from DEV to UAT to Production environments
  • Provide exceptional client support from start to finish include post launch assistance
  • Design and test all test cases before handing off to QA team
  • Research server logs and debug issues
  • Host and facilitate regular meetings with clients/end users
  • Leadership
  • Oversee the work of consultants and junior staff assigned to assist with each project
  • Train and mentor new staff
  • Secure Administration - Connection Protocol
  • Perform protocol conversion for over 100 clients from FTP to sFTP to H2H
  • Implement Single Sign-on (SSO)

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